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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base?

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15 Best Intercom Alternatives for SaaS Companies (2023)

Userpilot

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. HappyFox serves as the best alternative to traditional help desk software, offering features like multichannel support, a ticketing system, and a knowledge base.

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UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

UserGuiding’s dashboard. The package is ideal for larger enterprises that have multiple products. Userpilot Userpilot’s dashboard. Userpilot pricing vs UserGuiding pricing Userpilot offers a 14-day free trial along with three subscription packages: Traction, Growth, and Enterprise. Appcues Appcues’ dashboard.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. Moreover, Userpilot allows you to integrate the Zendesk engine to search its knowledge base.

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Exploring Userpilot’s Resource Center Editor: A Walkthrough

Userpilot

Resource centers are available on both the Growth and Enterprise plans. Adding a module in the resource center Here’s where you start populating your resource center (or knowledge base ) with content. Integrating your URL knowledge base You don’t need to start from scratch. You have lots to choose from!

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Pendo Resource Center Feature-Limitations and Better Alternatives

Userpilot

Only Pro and Enterprise subscribers have access to it. Pendo doesn’t come with Live Chat and Knowledge Base options. Pendo Resource Center is considered part of the Guides feature , which is only available to Pro or Enterprise customers. Pendo’s Pro and Enterprise plans are pretty expensive.