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13 Best Customer Self-Service Portals to Enhance Customer Experience

Userpilot

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

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Top 15 SurveyMonkey Alternatives to Consider

Userpilot

It lacks analytics features, customization options, and overall it might not be worth the price for some companies. These already point out some problems: Basic analytics, so it’s challenging to compare multiple survey results based on different variables. Userpilot feedback analytics. Poor survey design options.

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Top CX Trends That Are Shaping the SaaS Industry in 2022

Userpilot

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

Userpilot

Deliver exceptional customer support using AI and self-service resources. Identify friction points through analytics like a funnel or path analysis. Educate customers with resources in multiple formats like blogs, webinars , or videos. Integration : to embed tools seamlessly into their workflows. Brand24 dashboard.

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Value-Based Growth in SaaS: Definition, Strategies, and Examples

Userpilot

Userpilot is a product growth platform with feedback, analytics , and engagement features. Let’s get down to the nitty-gritty of how to embed value-based growth into your SaaS business. Create a resource center for self-service support. Product-led blog posts (MOFU and BOFU). Set prices based on value.

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Top UX Trends That Are Shaping The SaaS Industry in 2022

Userpilot

Our annual State of SaaS Onboarding report covered how SSO can cut back on signup time and make onboarding better for new users. An example of this is the loading page of the main app dashboard in Userpilot, which informs users that the system is performing an action. Example: Userpilot facilitates in-app video tutorial embeds.

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How to Build an Effective B2B Product Marketing Strategy

Userpilot

Product positioning refers to everything you do to determine where and how your product or service is situated in the market. It involves a series of actions that define your product’s niche and differentiates it favorably from the competition. Much like individual consumers, businesses trust other businesses.

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