Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

User Testing 83

User Testing Product Research Feedback Software Customer Feedback 83

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. Let’s get right to it.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 96

Usersnap

DECEMBER 19, 2023

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Semantic Differential Scale 5.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Product Management University

MARCH 15, 2017

Product usability is the new currency for differentiation. That makes the role of the functional product designer, a.k.a business analyst, subject matter expert (SME) or agile product owner more critical than it has ever been, yet many organizations still insist on combining it with the product manager role.

Weak Development Team 100

Weak Development Team Customer Experience B2B Differentiation 100

The Accidental Product Manager

JULY 29, 2019

Product managers learn to embrace the digital age Image Credit: Dave Dugdale. In order to stay current and retain customers, the Crate and Barrel product managers knew that their product development definition had to change. The product managers have moved to modernize the chain by decluttering their stores.

Product Management 76

Product Management Product Manager Customer Experience Weak Development Team 76

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. This blog is a transcript of part of that meetup, focusing on why we need Product Management. Rich Mironov presenting on why we need Product Management.

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. The main idea of click tracking is watching how users interact with your product to discover friction points. This can be a broken link, poor onboarding , confusing UX, etc.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Customer Feedback 89

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona?

Research Software 90

Research Software User Testing Analytic Tools Feedback Software 90

People-First Product Leadership

DECEMBER 4, 2023

Throughout the post, I provide practical tips and steps for developing these strategic elements, setting the foundation for further strategic planning. Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals. Identify their strengths, weaknesses, opportunities and threats (SWOT).

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Strategy Weak Development Team Technical Review Vision 52

Usersnap

OCTOBER 3, 2023

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal. Quantifying user interactions and analyzing engagement provide insights necessary for informed decisions, enhanced competitiveness, and superior product development. When should we use the HEART framework?

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

The Accidental Product Manager

JULY 29, 2019

Product managers learn to embrace the digital age Image Credit: Dave Dugdale. In order to stay current and retain customers, the Crate and Barrel product managers knew that their product development definition had to change. The product managers have moved to modernize the chain by decluttering their stores.

Product Management 50

Product Management Product Manager Customer Experience Weak Development Team 50

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

The Product Coalition

FEBRUARY 28, 2019

We had the opportunity to chat with Zoe Chaves, product manager at Splitwise, about the app and what makes it unique. She also has some great tool recommendations and advice for product managers (especially for those who are just starting out). In early 2015 I earned the promotion to product manager.

Finance 60

Finance Weak Development Team Banking Customer Experience 60

Userpilot

OCTOBER 31, 2022

There are many steps involved in building your product’s negative persona: Determine the shared traits between users who fail to use your product as intended. Talk with your sales and customer service teams to better understand your customer profiles. To u nderstand what is a bad customer fit for your SaaS.

Feedback Software 79

Feedback Software User Testing Research Software Data Visualization 79

Department of Product

MAY 22, 2020

Product managers and product leaders should have an inherent sense of what’s valuable to customers. Product managers and product leaders should have an inherent sense of what’s valuable to customers. And the product team responsible got some pretty brutal reviews in the process.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. Regularly-updated blog. Product documentation. The result?

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

The Product Coalition

SEPTEMBER 21, 2018

Cem is the Senior Product Manager for Duolingo’s Monetization and Growth teams. Let’s read Cem’s interesting take on things… Hannah: In short, describe your role/responsibilities as a Senior Product Manager for Duolingo’s Monetization and Growth teams. Hannah: What is your background as a product manager?

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Data Visualization Education Weak Development Team Customer Experience 60

Intercom, Inc.

OCTOBER 1, 2020

Balance is a key element to navigating a roadmap – between customer-facing and internal, creativity and productivity, between different functions. Getting this right allows your teams to work in lockstep together. Des: Welcome to the 12th episode of Intercom on Product. Paul: Hey Des, glad to be here.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Balance is a key element to navigating a roadmap – between customer-facing and internal, creativity and productivity, between different functions. Getting this right allows your teams to work in lockstep together. Des: Welcome to the 12th episode of Intercom on Product. Paul: Hey Des, glad to be here.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Revulytics

OCTOBER 30, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. So where do we start?

Reporting Tools 59

Reporting Tools Feedback Software Customer Experience Data Visualization 59

Product Management 2.0

MARCH 30, 2016

Product managers always feel the pressure to grow their business through innovation. When they can successfully create competitive differentiation, fill a gap in product technology or offer a more complete solution, they can drive business growth and gain market share. Should they develop the solution in-house?

Research Software 40

Research Software Strategy Weak Development Team User Testing 40

Userpilot

JANUARY 18, 2021

The time tracking feature doesn’t differentiate between billable and non-billable time. To cap it all, the product tour at the beginning is boring, bureaucratic — and compulsory. Activation is all about the user’s first experience with a given product. It’s not sufficient to just use the product. Big difference.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Customer Experience 78

Userpilot

APRIL 8, 2021

The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers. Through analyzing customer data, SaaS companies can create better product experiences for their users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Usersnap

JULY 18, 2022

At Usersnap, our floating action button (feedback menu) is used explicitly to give end users options on how they want to give feedback, and our customers the opportunity to connect their toolstack and see the feedback across many teams (product teams, customer success teams, development teams, marketing teams, etc.).

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

Product Talk

DECEMBER 15, 2021

For this post, I spoke with the following people: Abdeljalil (Abdel) Karam, Product Manager. Abdel started a new role as a product manager at a company that makes maps for autonomous vehicles on December 1. Andrew Skotzko, Product Director. Paolo Appley, Senior Product Manager at User Interviews.

Product Research 194

Product Research Customer Experience Research Software Reporting Tools 194

Userpilot

APRIL 21, 2023

TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance. The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. We also look at what product managers can do to avoid falling into the trap. Ready to dive in? Let’s get to it. What is a feature factory?

Onboarding KPIs 85

Onboarding KPIs Product Research Feedback Software User Testing 85

Userpilot

DECEMBER 8, 2022

We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. Market research and customer discovery help validate ideas and make sure the market is ready for the product.

Feedback Software 94

Feedback Software Research Software User Testing Analytic Tools 94

Userpilot

NOVEMBER 24, 2022

How should product managers handle customer requests to improve customer satisfaction and drive value for users and the business? Customer requests are queries about your product. Some of them are solved quickly by customer support while others involve the development of new functionality. Book the demo !

Feedback Software 84

Feedback Software User Testing Product Research Customer Experience 84

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 251

Data Visualization Analytic Tools Research Software Product Research 251

Userpilot

OCTOBER 11, 2022

What makes a great product vision? How should product managers develop effective product vision statements? Product vision is the long-term objective for the product and serves as the North Star for the product team. Product vision development takes a few iterations.

Vision 99

Vision Analytic Tools Data Visualization Reporting Tools 99

Userpilot

NOVEMBER 5, 2022

How can product managers use it to test assumptions and uncover opportunities? These are the key questions that Susan Stavitzki, the Senior Product Manager at CarMax, discussed during her presentation at the Product Drive Summit this year. Customer discovery helps product managers develop their confidence.

Product Research 94

Product Research User Testing Customer Feedback Customer Experience 94

Userpilot

AUGUST 15, 2023

Start by conducting extensive market research to understand the landscape, map out the needs of individual users to understand pain points, develop a clear value proposition, and then define key performance indicators to measure progress against. Book a demo with our team to learn more. What is a product launch plan?

Feedback Software 76

Feedback Software Research Software Analytic Tools Product launches 76

Roadmunk

APRIL 12, 2018

Our colleague, Eleni, picked their brains on what differentiates these two frameworks, how to apply these concepts, and why jobs to be done has become the popular tool on the block. I also am the Director of Business Development and Marketing at Dribbble, which is one of the largest design communities online. Who am I designing for?”

User Testing 58

User Testing Customer Feedback Customer Experience Analytic Tools 58

Department of Product

AUGUST 22, 2022

Here’s some of the areas we felt could be the most impactful as part of your product health check, spanning data, devices, value proposition, business and strategy. Sure, you can dig deeper later on, but these are fundamental metrics that are important to understand when you’re assessing the overall health of your product.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Userpilot

JULY 27, 2022

A product’s life cycle refers to all the stages it goes through before it enters the market and until it exits. There are five stages of the product life cycle: development, introduction, growth , maturity, and decline. What are the 5 Stages of the Product Life Cycle? Product Life Cycle Stages.

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User Testing Feedback Software Analytic Tools Research Software 90

UX Studio

JANUARY 17, 2024

And now, being an adult, I think I’m trying to get back to this, childish part of me and actually dreaming about things that are not goals and like probably differentiating these two things. So it started with like [00:12:00] specialism in like very, very well developed craft. So I wouldn’t even differentiate that.

User Testing 74

User Testing Research Software Customer Experience Product Research 74