Alchemer Mobile

JUNE 13, 2025

In the latest episode of The Business of Feedback , Alchemer CMO Bo Bandy sits down with CFO Jove Oakley to explore how CX leaders can break through that disconnect. Once you know what Finance is focused on, you can position CX as a solution to that challenge, not just another expense. This blog just scratches the surface.

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Usersnap

NOVEMBER 18, 2024

For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. Why Choose These Tools? Let’s dive in! Usersnap 2.

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Feedback Software User Testing Customer Feedback Product Research 52

Productside

APRIL 16, 2025

Product managers push for roadmaps. Clear feedback loops. The PM Role: Strategic, Not Administrative In one of the most eye-opening moments of the episode, Guy shares how an internal platform team once assumed they didnt need product management. Engineers push back with technical constraints. Guy doesnt sugarcoat this dynamic.

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The Basics of Product Management

JUNE 22, 2025

Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . From market research to roadmap prioritization, AI is reshaping how PMs operate, make decisions, and deliver value. And no, this isn’t about replacing PMs. AI flips the script.

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Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

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BrainMates

JULY 9, 2025

Turning Strategy Into Outcomes: Influencing Stakeholders To Achieve Alignment By Erica Wass At a Glance This blog outlines how successful product strategy depends on aligning cross-functional stakeholders, not just building a strong plan. Engineering guards feasibility and system health. How does this roadmap support the revenue plan?

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Usersnap

JUNE 12, 2025

To fix this disconnect, we teamed up with Ant Murphy , product coach and dual-track specialist, to break down exactly how to run discovery and delivery side by side — without turning your roadmap into a chaos board. This is your playbook for doing dual track right: grounded in systems, supported by templates, and focused on impact.

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Usersnap

JUNE 26, 2025

In this article, we will break down his Discovery Health Check framework a fast, no-BS system to help product teams uncover what’s really holding them back before the next feature hits delivery. “We Roadmaps ship but they don’t shift any key metrics. We need to start with the end in mind — and figure out what to do to get there.

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Usersnap

MARCH 24, 2025

This article will walk you through the key phases of the product discovery process , best practices for gathering user insights, risk mitigation strategies, and how to leverage PDLC tools like Usersnap to streamline feedback workflows. Opportunity Solution Tree for Smarter Decisions from Teresa Torres 2. Lets dive in.

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Product Research Data Visualization Customer Feedback User Testing 52

BrainMates

JULY 2, 2025

Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. This blog unpacks how product leaders can drive better collaboration by creating shared clarity, building transparent workflows, and being the empathetic glue between teams. It requires intention, empathy, clear structures, and the right tools.

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Modus Create

MAY 8, 2025

Its not just about adding AI features to software. At Modus Create, we define intelligent product development as: Building software around AI: Where AI is embedded into the product experience (i.e., Using AI to build software: Where AI helps teams strategize, prototype, and deliver faster and more effectively.

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airfocus

JUNE 25, 2025

Lucid Software’s Chief Product Officer Dan Lawyer offers a metaphor that reframes how we think about product strategy and product roadmap disruption, direction, and progress. The sail: Stands for strategy and roadmaps – the elements that must be constantly adjusted to maximize momentum.Â

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Userpilot

FEBRUARY 19, 2025

Finding the right product experience platform isnt just about features, its about getting real value for your money. If youre investing in a tool to drive feature adoption, onboard users faster, and collect feedback, you want to be sure its worth the cost. Use in-app guides, walkthroughs, and tooltips to help users get started.

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Usersnap

MAY 14, 2025

” Matt LeMay Most teams dont suffer from a lack of ideas; they suffer from chasing work that looks good on a roadmap but fails to drive results. It involves thorough research and analysis of the target audience, their pain points, and existing solutions to create a product that meets user needs and provides business value.

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Gainsight

APRIL 11, 2025

Most companies adopting customer community solutions are aware of the key features needed to get started. Tools like community forums, knowledge base articles, and gamification are all great, but how do you build a community thats more than the sum of its parts? How will product feedback be managed? Let’s dive in.

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The Product Manager Coach Blog

MARCH 18, 2025

Roadmap Updates: No Surprises Teams should never be blindsided by product decisions. Regular product roadmap updatestailored to different audienceskeep everyone aligned and prevent last-minute escalations. One-on-one check-ins with key stakeholders before roadmap update sessions help eliminate surprises. Why does it matter?

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Alchemer Mobile

MAY 17, 2022

As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution. percent increase from 2021.

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Intercom, Inc.

APRIL 30, 2020

So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. Since unveiling the Intercom App Store in 2018, we’ve worked with many of you to launch over 240 apps on the Intercom platform. Here’s how they work.

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Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

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The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

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Melissa Perri

FEBRUARY 15, 2017

Product Roadmaps, in general, are confusing. Three years ago I wrote a blog post about Rethinking the Product Roadmap , in which I advocated for a focus on solving customer problems instead of listing out features with deadlines. I received lots of feedback on the post, much of it praise, but also some criticism.

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The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. neither the product nor roadmap are ever static. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. other than the objectives ?—?neither

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Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

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The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. While salary increase is a complex subject with variables outside of our control, I believe that having a clear product roadmap and strategy is every Product Manager’s responsibility. Research article.

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Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Incorporate customer feedback directly into your product roadmap.

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User Testing Customer Experience Feedback Software Customer Feedback 257

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

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Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. A strong CX program, especially on digital platforms, is now a competitive must-have, with CX acting as a key driver of customer loyalty, and profitability through retention and referrals.

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Alchemer Mobile

JUNE 18, 2019

Customers now expect to gain points and achieve milestones for purchases made through apps. Especially with high-volume food and beverage brands that offer mobile order and pay, incorporating a loyalty program within the app is absolutely imperative. Mobile apps have completely changed the way reward programs work.

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The Product Guy

AUGUST 13, 2020

Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management. It is a good tool to have and can be used over and over again. . It could also start during sales process when customers need modification and addition to the solution.

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Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

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Product Talk

JANUARY 31, 2024

After reading the Product Talk blog and Continuous Discovery Habits , Leann was ready to start putting some of the ideas into practice. We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions. We’ve gotten great feedback on that.

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Usersnap

JANUARY 26, 2022

Building, designing, and improving a SaaS product is a beautiful, never-ending journey. What we’ve witnessed among our customer base is this: companies that continue to optimize their SaaS product tend to grow faster, and sustain their customer base long-term. The Ultimate In-App Feedback Strategy ?? Don’t you agree?

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Intercom, Inc.

MAY 22, 2019

Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.

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Feedback Software User Testing Analytic Tools Research Software 199

Mind the Product

OCTOBER 23, 2018

I’ve made a lot of roadmaps in my time. In fact, in the first three years I was at WorldRemit, I counted that I represented our company roadmap in 10 different ways. One of many, many roadmaps. One of many, many roadmaps. Yet most roadmaps have a big problem in common. The Wrong Conversation.

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The Product Guy

JUNE 15, 2017

Whether it’s your plans (roadmap), feedback you’ve heard from users, product usage data (analytics), or posing questions — getting what you’re doing and thinking in front of a cross-departmental audience will provide you with input that helps you make better decisions and will help align others with the goals you’re looking to achieve.

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Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Feedback widgets provide a venue for collecting passive feedback from users.

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Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. If you’re looking for an all-in-one tool with great pricing, then give Userpilot a go. Let’s dive in.

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