Userpilot

MAY 2, 2022

Vanity metrics vs actionable metrics SaaS: which ones should you choose for your SaaS business? A few examples of vanity metrics are the number of free trial users, total customers acquired, and the number of total users. Vanity metrics vs actionable metrics: What’s the difference? Vanity vs actionable metrics.

Onboarding KPIs 105

Onboarding KPIs Research Software Analytic Tools Feedback Software 105

Userpilot

APRIL 30, 2022

Product-led vs sales-led growth? In this blog post, you’ll learn an honest opinion about both growth strategies. Product-led companies, for example, use free trials and a freemium model to get customers to experience their perceived value. Product-led vs sales-led: What’s the difference?

Feedback Software 105

Feedback Software User Testing Customer Feedback Customer Experience 105

Userpilot

JANUARY 19, 2023

Key quantitative metrics that you should measure are: Trial-to-paid conversion rate , Product adoption rate, Feature usage rate, Customer acquisition cost, Retention rate , Customer health score , Churn rate , Customer lifetime value , Gross profit margin & Monthly recurring revenue. Quantitative vs qualitative metrics.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

NOVEMBER 2, 2023

Paid advertising, like PPC or display ads, is another common marketing strategy used by SaaS companies. Marketing-led growth strategy vs. product-led growth strategy Product-led growth (PLG) is a business strategy that uses the product as the main driver of growth. Marketing-led growth vs. sales-led growth.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

DECEMBER 20, 2022

Key awareness stage KPIs are ad clicks, blog post views, and SEO rankings. Key conversion stage KPIs include marketing qualified leads: product qualified leads conversion rate, product qualified leads: sales qualified leads conversion rate and a free trial to paid conversion rate. Marketing funnel vs Sales funnel.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 98

Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage. What role does customer lifecycle management play in SaaS?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

OCTOBER 6, 2023

On the other hand, a B2B sales funnel concentrates on converting these qualified leads into paid customers through demos, pricing discussions, and other client-facing activities to close the deal. The stage where a lead becomes a free trial user. Userpilot ’s blog. case studies, alternative pages, etc.).

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Userpilot

MAY 1, 2024

Try Userpilot and Take Your Customer Loyalty to the Next Level Get a Demo 14 Day Trial No Credit Card Required What exactly is online community building? More importantly, new users who are part of the community first can potentially have longer lifetime value than new users through paid advertising. Who will be the members?

Feedback Software 95

Feedback Software Customer Feedback User Testing Customer Experience 95

Userpilot

JULY 26, 2022

Goals vs segments: how do they matter in SaaS? The 7 key user segments are new users , free trial users, freemium users , inactive users , users with low MRR, power users, and churned users. Signing up for a free trial. Micro vs Macro Conversions. Free trial users. Free trial users segment.

Customer Feedback 98

Customer Feedback Customer Experience User Testing Feedback Software 98

Userpilot

FEBRUARY 4, 2022

Paid trials can filter out unqualified leads, helping your sales teams focus on the prospects who’ll actually convert. Free trial length. Reducing your free trial to seven days may speed the process up but it could also jeopardize your conversion rates. Paid search. Its complexity. Closing the deal.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

JANUARY 31, 2023

You can drive revenue growth with CSQLs by using modals to prompt account upgrades, offering premium feature trials, rewarding loyal customers, and offering limited deals to create the FOMO effect. Generating CSQLs can help you increase your paid conversion rate. Feature trial – Asana.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Feedback 98

Userpilot

MARCH 5, 2021

There are many benefits to having a Free Trial VS Paid Trial. With a free trial, your users get a test ride of your product with a low barrier to entry. “No This works until word spreads like wildfire and you have more people in your free trial than paying customers. Source: ImgFlip.com.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Userpilot

FEBRUARY 18, 2022

If you’re like most SaaS founders, you’ve probably struggled to find the sweet spot in trial pricing. Companies with high revenue per user (RPU) and a low cost per lead (CPL) should consider a trial pricing strategy since it filters out unqualified leads while still offering an accessible price for prospects.

Feedback Software 52

Feedback Software User Testing Onboarding KPIs Customer Feedback 52

Userpilot

MARCH 25, 2021

In this blog, we give you a quick look at 6 great tools you can start using today and outline the perfect user journey map. Free account offers you up to 3 shared boards, great for a startup or someone working solo. Paid plan starts at $8/team member/month. Starts off free, $8/team member/month after. Here we go!

Customer Experience 98

Customer Experience User Testing Customer Feedback User Friction 98

Userpilot

JANUARY 6, 2022

Considering Appcues vs. WalkMe? Userpilot offers an affordable, code-free alternative to WalkMe and Appcues and includes many of the same features. The three main types are: Upselling: Customers upgrade from a free to a paid subscription or a paid to a premium subscription. Me too, and so we’re here to help.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Userpilot

FEBRUARY 12, 2021

Of the 1000 companies we signed up for to study their onboarding, 73% of B2C companies offered a free or freemium product, and 86% of B2B brands offered a free trial instead of freemium. Freemium is offering your most basic features and product experience for free. found something interesting to add to this debate.

User Testing 98

User Testing Reporting Tools B2C Onboarding KPIs 98

Userpilot

MARCH 16, 2023

It has a 14-day free trial and three subscription packages: Basic, Professional, and Corporate. UserGuiding has a 14-day free trial. The free plan comes with an extra 30-day money-back guarantee. Appcues pricing vs UserGuiding pricing There are three subscription plans: Essentials, Growth, and Enterprise.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

DECEMBER 17, 2021

Product marketing vs marketing? And this blog post will look at both concepts and answer every question you have about them. Product marketing on the other hand uses your product as the primary driver of acquisition by getting potential customers to try out the product through trials and freemium models. Let’s get into it!

Feedback Software 105

Feedback Software Research Software Product Marketing Marketing 105

Userpilot

MAY 14, 2023

Google Analytics is a free web analytics tool that allows you to receive detailed analysis reports about your visitors and their behavior. Adobe Analytics offers similar functionality but no free plans. However, only Hotjar offers them in their free plan. To get a taste of Userpilot’s event tracking features, book the demo.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JUNE 29, 2022

Code-free and easy to integrate. Pricing: 14-day free trial with all features included. In short, you can track MRR , ARR, ARPU, customer lifetime value dynamics, and more within different segments such as new trials, upgrades, swithers, cancellations, refunds, etc. Pricing: Free trial available.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

JULY 15, 2021

SaaS product marketing team structures differ for product-led companies vs sales-led companies. SaaS product marketing vs. traditional marketing. SaaS product marketing: Uses product as the primary driver of acquisition by offering a free trial and freemium models (in product-led SaaS marketing).

Research Software 98

Research Software Onboarding KPIs Definition Product Marketing 98

Userpilot

MAY 31, 2022

For instance, a user might view your product pages and sign up for a free trial. Micro-conversions vs. macro-conversions. Micro vs macro-conversions. In SaaS, a macro-conversion can be submitting payment information and converting from a free trial to a paid customer. Creates a free trial account.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Feedback 98

The Product Coalition

JULY 1, 2022

To calculate it, look at how many users leave your app during a specific period of time (how many active users you have at the beginning vs. at the end of this period). trial, free and paid?—?the the most interesting cohort will be the paid users, and they’re also the ones you want to keep an eye on the most.

Analytic Tools 114

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 114

Userpilot

JUNE 5, 2023

The funnel visually represents your ideal customer journey from the first interaction to a paid subscription and is divided into six stages: Acquisition, Activation, Adoption, Retention, Referral, and Revenue. This may be a conversion to a trial user, freemium user, paying user, or even an account upgrade. SaaS Conversion Funnel.

Analytic Tools 93

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 93

Userpilot

FEBRUARY 21, 2022

marketing teams use GTM tactics like launching the product on Product Hunt , content marketing, paid advertising, and product demos. use paid advertising. It’s a free platform that allows you to showcase your product to other tech geeks out there. Increase trial signups with an SEO content marketing strategy.

Research Software 98

Research Software Feedback Software Onboarding KPIs Product launches 98

Userpilot

JUNE 15, 2022

Gross Retention vs Net Retention: which one should you measure? Gross Retention vs Net Retention: What’s the difference? Gross Retention vs Net Retention industry benchmarks. Gross retention vs Net retention benchmarks. For example, Miro allows its free trial users to create up to 3 boards.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 20, 2023

Pendo vs Amplitude? Pendo pricing Pendo offers a free plan but its usefulness is very limited. Free Starter: $7000/year Growth: price available only on request Portfolio: price available only on request Pendo Feedback : separate module with custom pricing Pendo also offers a free 14-day trial as well as a demo.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Department of Product

FEBRUARY 18, 2022

Time based trials There was a time when almost all SaaS products operated with a time based trial model. You’d sign up for a trial, get full access to all features and then either cancel if you didn’t like it or roll over to a fully paid contract if you did.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Userpilot

AUGUST 15, 2022

Micro goals vs macro goals in product marketing: Have you ever wondered what the difference is and how can you use both to achieve customer success and product growth ? converting from a trial or freemium to a paid account. Micro goals vs macro goals. Signing up for a trial run. Micro vs macro goals.

Product Marketing 98

Product Marketing Feedback Software User Testing Marketing 98

Userpilot

MAY 11, 2022

There’re eight key product user segments to focus on: new users and existing users, free trial vs. lifetime free vs. paying users, and users that haven’t engaged with a core feature. New users vs. existing users are entirely different user segments to analyze. Get a free demo to get started!

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

MARCH 9, 2023

Try Userpilot FREE 14 Day Trial No Credit Card Required Why do engineers fail to activate? Chris of ClearCalcs understands that and divides his activation cohort analysis tables by segment – looking independently at trialists, paid users, and on a company-account level. “We Search no more! independently.

Customer Experience 52

Customer Experience Engineering Onboarding KPIs User Testing 52

Userpilot

MARCH 31, 2023

Customer churn analysis vs customer attrition analysis So far, the article has used the words ‘churn’ and ‘attrition’ interchangeably because there’s no difference between customer churn analysis and customer attrition analysis. Let’s say you want to know whether trial users find value in your product.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

MARCH 9, 2023

Pendo Free sounds like an attractive option. But does the free plan live up to the expectations? We look at the functionality available in the free plan, its strengths, and its’ limitations. We look at the functionality available in the free plan, its strengths, and its’ limitations. What is Pendo Free?

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

MARCH 14, 2023

In SaaS, there are free, trial, and paid users. User segmentation vs. customer segmentation User segmentation is more granular than customer segmentation. Customers always refer to paid accounts, whereas users can be both free and paid accounts. feature usage , in-app events, etc.).

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

Userpilot

JULY 8, 2021

Using a freemium or free trial model, users get to try and experience the value of the product before making a purchase decision. You will notice that things are a little different here which is why the original pirate metrics framework should be adapted to: A – Acquisition : users start a trial. Number of trial signups.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Framework 98

Userpilot

OCTOBER 10, 2022

Product marketing strategy vs. traditional marketing strategy. Product marketing vs. traditional marketing. Use limits and triggers to display “upgrade messages” before the free trial ends. Figma uses banners and modals to alert users when their free trial is coming to an end.

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98