Userpilot

JUNE 9, 2023

Funnel charts are easy to interpret and are brilliant for presenting and communicating data to internal and external stakeholders. They are used to map out the paths that users take inside the product. Sign-up funnel – the steps that users need to take before they start using the product, like creating the account.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Customer Feedback 84

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Marketing teams generally focus on building the brand, increasing product awareness, and bringing in marketing-qualified leads (MQL). This will help you measure loyalty, spot trends, and drive product-led growth.

Analytic Tools 94

Analytic Tools Data Visualization Customer Experience Reporting Tools 94

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. In this blog post, we’ll explore the different types of digital transformation you need to know about.

Artificial Inteligence 132

Artificial Inteligence Data Visualization Analytic Tools Research Software 132

Userpilot

AUGUST 6, 2023

That is why companies use in-product communication , email newsletters, support calls, live chats, and social media channels to ensure that customers get a seamless experience. Optimizing the omnichannel customer experience increases the odds of each touchpoint leading to a conversion. User acquisition. Data-driven decisions.

Customer Experience 82

Customer Experience User Testing Customer Feedback Feedback Software 82

Melissa Perri

FEBRUARY 15, 2017

Product Roadmaps, in general, are confusing. Even the most experienced Product Managers still don’t have them fully figured out. Three years ago I wrote a blog post about Rethinking the Product Roadmap , in which I advocated for a focus on solving customer problems instead of listing out features with deadlines.

Roadmap 220

Roadmap Product Research Research Software Feedback Software 220

ProductPlan

FEBRUARY 3, 2022

Product operations, or prod ops, is an emerging discipline designed to help product teams operate as effectively as possible. ” Therefore, Prod ops are to the product team what a trainer and nutritionist are to an elite athlete. What is Product Operations? Product Operations’ Job Responsibilities.

Product Research 103

Product Research User Testing Data Visualization Customer Experience 103

The Product Coalition

MAY 13, 2020

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! As a skill on LinkedIn, Product Operations has grown 80% in the last year. So why is no one really talking about it the way they talk about things like Product-Led Growth ? What Does ‘Product Ops’ Mean?

Product Research 148

Product Research Data Visualization User Testing Research Software 148

Usersnap

DECEMBER 10, 2023

It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Usersnap is a visual communication tool tailored to capture and annotate feedback directly on live websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Zendesk communicates with external apps via API, so creating integrations is easy. There are currently more than 1,500 integrations.

Embedded Analytics 84

Embedded Analytics Data Visualization Analytic Tools Feedback Software 84

Intercom, Inc.

MARCH 15, 2018

Partnering with the Infrastructure, Data and Developer Productivity teams, his group builds the tools that support every Stripe engineer and keep Stripe reliable and performant. All the while, he’s been sharing his latest thoughts on infrastructure, devtools, management and more, on his Irrational Exuberance blog. I was at Yahoo!

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

CardBoard

AUGUST 24, 2023

If you’ve landed here, chances are you’re curious about what Product Operations, or Product Ops, is all about. Maybe you’re considering a career in this field, or perhaps you’re a business leader wondering if your organization could benefit from a dedicated Product Ops team. What is Product Operations?

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

Userpilot

JANUARY 21, 2021

Drawing a clear line between a product owner vs. product manager can be tough, given their varying roles from company to company. Despite any difference in roles, both the product manager and the product owner share a common goal: building products that create value for the stakeholders. a Product Owner.

User Testing 98

User Testing Customer Feedback Onboarding KPIs Product Management 98

ProductPlan

JUNE 8, 2021

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. Most importantly, I wanted to invest our time in something that will stick and make us all more productive and efficient product teams. Meaningful.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. New SaaS apps, tools, and products are constantly being released, which makes it harder for a SaaS business to stand out.

Analytic Tools 97

Analytic Tools Research Software Data Visualization Onboarding KPIs 97

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. But you can get a full picture of your customer relationships with NPS surveys , product adoption rates , and churn rates. Communicate with customers proactively with regular announcements. Product adoption rate.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

ProductPlan

FEBRUARY 3, 2021

The move towards product-led growth is on the rise, in part because potential customers increasingly prefer to experience a product or service first-hand before committing rather than read about (or be told by sales or marketing) the perceived value. Sales act as a go-between between prospective customers and the product.

User Testing 103

User Testing Research Software Customer Experience Software Review 103

Userpilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. How to develop your own prioritization matrix.

Data Visualization 93

Data Visualization User Testing Customer Experience Feedback Software 93

Userpilot

APRIL 1, 2022

What does the SaaS product localization process involve? How can product managers prepare products for expansion into other markets? Product localization makes the product accessible to users in foreign markets with different languages and cultures. Your translations need to be of good quality and SEO-optimized.

Research Software 98

Research Software Feedback Software User Testing Product Research 98

The Product Coalition

FEBRUARY 19, 2019

Spending on a proven team, however, gives you the opportunity to build on the knowledge that already exists internally. Internal training not only adds knowledge to an existing base but also allows for teams to develop a more cohesive sense of internal policies. It is a cost that won’t necessarily produce any positive outcomes.

Weak Development Team 60

Weak Development Team Analytic Tools Reporting Tools Product Management 60

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Communication Software.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Gainsight

JUNE 10, 2021

It was our source of news, entertainment, and communication pathways. August Hall was again full of attendees (socially distanced, of course) waiting in anticipation to hear what’s in store for Gainsight at the Product Innovation Keynote. Learn more about all the new product announcements in this blog post.

Customer Experience 52

Customer Experience Customer Feedback Entertainment Technology 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? You might be wondering, how to compete. Let's get started.

Feedback Software 94

Feedback Software Analytic Tools Research Software Software Review 94

Userpilot

AUGUST 15, 2022

Micro goals vs macro goals in product marketing: Have you ever wondered what the difference is and how can you use both to achieve customer success and product growth ? As a product marketing manager, you need to set goals that would guide and motivate you and your team members. What is a macro goal in product marketing?

Product Marketing 94

Product Marketing Feedback Software User Testing Marketing 94

Gainsight

JANUARY 20, 2023

The importance of these phases is tied to the customers’ focus on the value they are getting from your product or service. If a customer has been successfully engaging with your products, they are a promising candidate to expand into other areas of your offering. Looking for more insight on digital-led strategies?

Customer Experience 52

Customer Experience Strategy Customer Feedback Data Visualization 52

PMLesson's Ace the PM Interview

MAY 24, 2022

Do you love developing new strategies to boost revenues, improve business results, and optimize company workflows? BizOps must push forward growth in the company by either establishing and launching new business initiatives or optimizing day-to-day procedures to ensure their organization run efficiently.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Strategy 52

Userpilot

OCTOBER 29, 2020

Product Marketing is a fairly new domain and the role of ‘Product Marketing Manager’ differs greatly from organization to organization. You may want to jump to a relevant section: Who’s a Product Marketing Manager? Product Marketing Manager’s Role and Responsibilities (depending on the company).

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 98

Userpilot

JUNE 9, 2021

Are you thinking about a career in product, but you’re not sure whether you should pursue Product Marketing or Product Management? To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users. Table of Contents.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Mixpanel

OCTOBER 6, 2022

Over the course of my career, I’ve sat in dozens of conference rooms, Zoom meetings, retreat centers, and team outings all created with the sole purpose of getting Marketing and Product talking. There are product goals and marketing goals. Our customer doesn’t care what’s Product and what’s Marketing. There are P1s and P2s.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

MARCH 25, 2022

A continuous message testing process is essential for getting the most out of your product marketing efforts. The goal is to ensure that all of your target customers have a clear understanding of your product, brand, and services you offer. You can also use product analytics tools like Userpilot.

User Testing 96

User Testing Product Research Messaging Data Visualization 96

Usersnap

JULY 11, 2021

In this blog post, I’ll show you numerous steps for providing the best customer support available. In these startup-driven times, where we build products people love using, we have the obligation to provide the best customer service. Beta-invites, user tests or any other area of communication. Here’s how you get started.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

The Product Guy

SEPTEMBER 27, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. We are always looking for more product mentors from all around the world. About The Product Mentor. Better Products. Better Product People. Signup to be a Mentor Today!

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Multiscreen Web Design”. We are always looking for more product mentors from all around the world. About The Product Mentor. Better Products. Better Product People. Signup to be a Mentor Today!

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. What is Product Management?

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

Usersnap

JULY 7, 2021

The advancement of social media and communication technology is also the reason why most businesses, marketing experts, and executives emphasize that customer experience is the backbone of any marketing program. Hence businesses need to leverage their customer experience irrespective of the product or service they sell.

Customer Experience 59

Customer Experience User Testing Customer Feedback Feedback Software 59

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. What is Product Management? Communication.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55