Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? Compared to Pendo's other analytics features, this feels like vanity data.

Data Visualization 94

Data Visualization Analytic Tools Software Review Feedback Software 94

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Help customers gain full value from your product. More than simply becoming repeat customers, loyal customers are delighted to offer positive feedback and recommend your product/service to others. Who are they?

Feedback Software 89

Feedback Software Analytic Tools Research Software Customer Experience 89

Userpilot

MARCH 9, 2023

Pendo Free sounds like an attractive option. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. What is Pendo Free?

Data Visualization 90

Data Visualization Software Review Analytic Tools Feedback Software 90

Userpilot

DECEMBER 19, 2022

This is essential because your customers aren’t all the same; their needs change as they progress through your product. Today’s article is going to discuss the onboarding phases and their importance for product adoption. Read on to learn how to properly introduce users to your product and drive retention, loyalty, and revenue growth.

Analytic Tools 94

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 94

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. Doesn't support fully interactive product tours. Looking for UserGuiding alternatives? Let's get started!

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 88

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Experience 103

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life. And your role at a customer success team?

Analytic Tools 79

Analytic Tools Feedback Software Research Software Data Visualization 79

Userpilot

MAY 14, 2020

Your customers won’t see any value from your product. Product adoption school: Early stage customer onboarding software. When a customer first starts using your product, they’ll be a little unsure. Email onboarding software will help engage these customers and bring them back to your product.

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Experience 97

Userpilot

NOVEMBER 17, 2021

Wondering if WalkMe product tours are worth the hype? This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. WalkMe is a digital adoption platform that’s popular for its product tours and product adoption features.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Reporting Tools 91

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life. And your role at a customer success team?

Analytic Tools 65

Analytic Tools Feedback Software Research Software Data Visualization 65

Userpilot

OCTOBER 1, 2021

Other options include Appcues , Chameleon , Pendo and WalkMe. You can think of onboarding as the ongoing process of educating your customers in how to get the most out of your SaaS product. If users activate, that means they have personally experienced the value of your product. Why does the onboarding process matter for SaaS?

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 93

Userpilot

MAY 26, 2022

What is product education? How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers. What is product education in SaaS?

Feedback Software 92

Feedback Software Analytic Tools Research Software Education 92

Userpilot

JUNE 4, 2021

Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list. WalkMe is a cloud-based platform that helps product managers and customer success managers to manage in-app experiences and create product tours.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Userpilot

JUNE 22, 2021

When new users drop off, product metrics suffer. The best onboarding software for SaaS companies will not require your product team to engage an engineering team to be effective. allows you to build experiences as a customizable layer on top of your existing product. Frustrated that your new users drop off before activation?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

DECEMBER 1, 2021

Common use cases for tooltips in the SaaS world include user onboarding , upsells, new features , and product tours. A tooltip is a short section of text that is linked to a particular UI element inside your product. That makes standalone tooltips perfect for explaining one ambiguous product feature. What is a tooltip?

Customer Experience 93

Customer Experience Messaging Education Reference 93

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

JANUARY 25, 2022

If you’ve released an innovative new product update, you may need to study the art of new feature onboarding before your customers want to use it. Onboarding in general can be understood as the art of teaching new and existing users how to derive value from your product. Generally, this involves a product tour of some kind.

Research Software 86

Research Software Customer Experience User Testing Product Research 86

Mind the Product

NOVEMBER 28, 2019

He’s someone you’ll certainly have come across if you’re at all interested in any of the discussion around the thinking and theory behind product management. Currently, John is the product evangelist at San Francisco product analytics software developer Amplitude. ” Being a Trusted Expert.

CTO Coach 123

CTO Coach Analytic Tools Fractional CTO Research Software 123

Userpilot

NOVEMBER 11, 2022

With Chameleon, you can create product tours to provide guided tours to customers, customize them with different styling options, create microsurveys to collect feedback, run A/B tests to compare product experiences, etc. Both products have several similar features. They also have very different pricing plans.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Fortunately, there is quite a selection of customer onboarding tools and platforms available on the market to simplify the implementation of onboarding processes for your SaaS product.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 9, 2022

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. What is new user onboarding?

Analytic Tools 89

Analytic Tools Research Software Onboarding KPIs Customer Experience 89

Userpilot

MAY 7, 2021

And how do you turn your SaaS product into a self-service solution? Product adoption tools for self-service software. Most SaaS businesses can benefit from a self-service approach, provided that their product is not extremely complicated or of life-changing importance to users. Allow us to explain. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MAY 5, 2021

They are completing a series of steps or tasks from when they sign up for your product until they get their job done. Of course, these products come with their own strings attached, and you have to be aware of their advantages and shortcomings. Most likely, your new users have alternatives to your product just a few clicks away.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

JUNE 9, 2022

Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. By providing every software user with exactly the information they need, you will drive productivity from day one, simplify business processes, accelerate digital transformation and speed up software adoption.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 15, 2022

Daily active users (DAU) are the total number of unique visitors who use your product’s core features daily. Userpilot is best for building engaging user onboarding flows into your product with ease and without the need to code. actively using your product). Begin by identifying your core product features.

Feedback Software 94

Feedback Software Analytic Tools User Testing Onboarding KPIs 94

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market.

Customer Experience 71

Customer Experience User Testing Weak Development Team Development Team Review 71

Userpilot

APRIL 15, 2022

Pendo vs Userpilot? Userpilot is a code-free product experience software, which gives non-tech teams the ability to create powerful contextual onboarding experiences. Userpilot is a code-free product experience software, which gives non-tech teams the ability to create powerful contextual onboarding experiences.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 85

Userpilot

NOVEMBER 29, 2022

Let’s face it: an onboarding tour is a key to unlocking your product’s sustainable growth. Not only can it make or mar the first impression users have about your product, but it’s also the first channel for obtaining real-time product feedback for your product teams. What is an onboarding tour?

Feedback Software 95

Feedback Software Analytic Tools Research Software Onboarding KPIs 95

Userpilot

OCTOBER 20, 2021

If you’re looking at using Pendo or Walkme to create product tours and walkthroughs to enhance your user onboarding flow and track user activation, this post is a must. Two of the big hitters out there are Pendo and Walkme. So let’s dig in and see which product is best suited to your onboarding needs!

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software Reporting Tools 84

Userpilot

SEPTEMBER 20, 2022

In this article, we’re going to break down exactly what it takes for your customers to start getting value from your product – and therefore boost adoption. Despite the differences in individual onboarding requirements, it’s essential for every product to have some type of customer onboarding process in place.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Onboarding KPIs 92

Userpilot

APRIL 13, 2022

Pendo Guides are excellent for onboarding new users and creating other in-app experiences for your SaaS. Join us as we explore this topic and provide the answers you might need before deciding if Pendo is worth the investment. Pendo’s Visual Design Studio helps users design Guides without learning to code.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Reporting Tools 91

Userpilot

JULY 30, 2021

It took Atlassian 2 years and nearly 3 million dollars* to build their own internal onboarding tool (*according to a Sr Product Manager who worked on this project). If your onboarding software doesn’t segment users, your product tours will be boring and generic. Other good options include Appcues and Pendo.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Enterprise 98

Userpilot

FEBRUARY 20, 2023

Your user onboarding strategies must help customers understand your product and obtain value for you to compete favorably and achieve more conversions. TL;DR User onboarding involves educating new users about your product and its important features so they can get to the “Aha moment” effortlessly.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Customer Feedback 86

Userpilot

AUGUST 29, 2022

Every savvy product manager needs a product adoption tool they can rely on – because automating adoption is the lifeblood of many SaaS companies. In this article, we’re going to dig deep into a range of product adoption tools available on the market. What is product adoption? using A/B tests ).

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Userpilot

MAY 18, 2023

Seems like you’re comparing Pendo vs ProductFruits vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. TL;DR Pendo stands out as a robust digital adoption platform offering remarkable analytics , in-app feedback capabilities, and features for product adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 18, 2021

What is a SaaS product with non/poor customer activation tools and rates? A successful SaaS product should be able to drive customers to the next stage in their journey so they fully experience all your product has to offer, stick with it, and even recommend it to others. Pendo is best for customer onboarding on mobile.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Data Visualization 92

Userpilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. You can easily create engaging interactive product tours , drive feature discovery and adoption with tooltips and hotspots, or announce new features and updates.

Analytic Tools 89

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 89