Userpilot

AUGUST 14, 2023

Different types of bias in surveys can lead you towards false conclusions. TL;DR Survey bias occurs when feedback deviates due to the influence of a surveyor or respondent leading to inaccurate feedback collection. What is survey bias? Here are a few issues that could result from survey bias: Inaccurate answers.

Product Research 93

Product Research Data Visualization User Testing Customer Feedback 93

Userpilot

NOVEMBER 12, 2023

For instance, a user who spends time viewing the pricing pages for your higher plans or taking a free trial for an add-on feature is indirectly telling you they’re interested in upgrading. Use content like informative blog posts, product demos , and user reviews to address the needs of customers with buyer intent.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Userpilot

APRIL 14, 2023

To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. It’s great if your adoption platform allows you to create both quantitative and qualitative surveys, trigger them contextually and collect feedback passively.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 25, 2024

There are many different ways to get this data, including: Collect direct customer feedback with in-app surveys One way to determine what customers feel about your brand is to ask them directly. You can do this by launching in-app surveys that measure customer satisfaction with smiley faces. Create surveys code-free with Userpilot!

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. Blogs for Product Managers. Bookmark this list and get through it bit by bit. Books for Product Managers.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

DECEMBER 21, 2022

Advanced segmentation: Create user segments based on a user’s pricing plan, company, location, Jobs to be done, NPS score , and more. Userpilot enables you to create different types of customizable in-app surveys. Integrated NPS surveys with analytics and response tagging unlock insight into how your users feel.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? Read on to find 12 important survey types and sample questions to ask.

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Userpilot

JUNE 19, 2023

Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys. Userpilot pricing The company offers 3 pricing plans. The resource center functionality is available in the Growth and Enterprise plans, which have custom usage and pricing. Userpilot resource center.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions.

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

MAY 3, 2023

We also check out Pendo’s pricing plans and what its users think about it. Pendo offers 4 pricing plans, including a free one. The other plans have custom pricing but are said to be pricey, which is one of Pendo’s main cons. In short, you can use it to create and launch surveys. They come with custom pricing.

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Userpilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. Pay attention to support and customization, and make sure it has the right templates, integrations , and scalable pricing plans.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. In this article, we take a close look at Intercom surveys and examine: What they are. It supports two survey types: long-form and short-form surveys. Long-form or Large format surveys.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

JUNE 20, 2023

Popular validation techniques include online surveys , user interviews and focus groups, and fake door tests. Regular PMF surveys help teams to ensure that their product is still satisfying a valid user need. You can also get ideas about the direction of the market from industry blogs, reports, and publications.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Userpilot

OCTOBER 20, 2022

Take advantage of final onboarding surveys to learn how users rate their onboarding experience. Use data from the survey to segment customers and serve tailored walkthroughs to get them to their Aha moment. Postfity Welcome Screen Survey. Onboarding survey. Final onboarding survey. Pricing: Free.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Data Visualization Certifications 98

Userpilot

JULY 20, 2023

Weak customer relationships (resulting from not listening through regular customer feedback surveys ). Identify at-risk customers using NPS surveys. Gather insights from churned customers with in-app surveys. Price: Sudden price increases without proper explanation almost always result in churn. Source: Zonka.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Data Visualization 98

Userpilot

NOVEMBER 2, 2022

Because it’s the key to a better pricing strategy, competitive advantage, and customer experience. It increases the product’s economic value, meaning the company can charge a premium price that’s higher than the production cost. Product-market fit surveys. How to measure product value. Let’s discuss 2 of them.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Userpilot

JULY 31, 2023

Each comes with an overview of its features plus pricing. Pendo pricing Despite the free plan, Pendo is not cheap. High cost – Intercome charges per team member seats and the number of customers you reach, which builds up quickly. Resource center for on-demand support Userpilot resource center.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Finding a product that not only suits your business needs but also delivers value at the right price can be daunting. UserGuiding’s pricing plans. UserGuiding’s dashboard. How much does UserGuiding cost?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 26, 2023

Looking for some great customer retention survey questions to include in your feedback form? Customer retention surveys are the lens through which you can see how people are feeling about your brand. Trigger customer surveys contextually when it makes sense in the user journey. Ask one question at a time to avoid survey fatigue.

Product Research 98

Product Research User Testing Feedback Software Customer Experience 98

Userpilot

APRIL 18, 2023

We can all recognize good survey questions when we see them. In this article, we discuss different types of questions, and how to write good surveys. In this article, we discuss different types of questions, and how to write good surveys. TL;DR A good survey question is clear, concise, and appropriate. Let’s begin!

Customer Feedback 98

Customer Feedback Data Visualization Product Research User Testing 98

Userpilot

MARCH 27, 2024

Collecting navigation feedback with surveys to refine and improve secondary navigation based on user insights. Qualtrics's combined secondary menu Qualtrics’s website features a large combined menu that’s well structured by categories such as products, resources, and pricing. Creating in-app surveys with Userpilot.

Feedback Software 105

Feedback Software Research Software Data Visualization Product Research 105

Userpilot

DECEMBER 22, 2022

Product pricing plan weak points. Use exit surveys to collect customer feedback and understand the reasons behind churn. Product pricing plans weak points: SaaS pricing can be tricky. You’ll also have to communicate hidden charges and price increases properly or you’ll scare customers away. Poor onboarding.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Userpilot

FEBRUARY 24, 2023

Userpilot is an alternative adoption tool that offers more comprehensive analytics features at a lower price point. With Userpilot, you can also use company data and survey results, including quantitative and qualitative NPS responses to create segments. The NPS dashboard in Userpilot is more detailed. What is Appcues?

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

JUNE 12, 2023

Start with building an understanding of what your users’ goals are with surveys. 1 – Collect user goals through welcome surveys You can’t design an onboarding flow that helps users realize their goals if you don’t know what they’re trying to achieve in the first place. Next up, it gets even more granular.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Userpilot

MAY 18, 2022

Pendo’s yearly pricing can cost as high as $15K for the Pro plan and $50K on the Enterprise plan. The best Pendo alternatives in terms of pricing and use cases are Userpilot and Hotjar. Customer satisfaction and user sentiment data are collected through CSAT and NPS surveys. Pendo Feedback pricing. Pendo pricing.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

MARCH 9, 2023

You can use Pendo Polls to collect basic feedback but surveys and NPS tools are not covered. Its Traction plan gives access to checklists , resource center, NPS surveys , advanced segmentation , integrations , and webhooks. What other pricing plans does Pendo offer? Appcues is a better option than Pendo for mobile apps.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

APRIL 21, 2024

Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. For example, you run paid ads to drive traffic to your product-led blog posts. This leads to a 2-question welcome survey that Surfer uses to help you choose the right pricing plan. An Ahrefs blog post.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Userpilot

MARCH 17, 2023

Product needs are based on price, product features, usability , and product performance. Customer surveys are great for getting direct feedback from customers at each stage of the customer journey to assess their needs. You need to be mindful of your price so that your customer can afford your product and you can still make a profit.

Data Visualization 98

Data Visualization Customer Feedback User Friction User Testing 98

Userpilot

OCTOBER 24, 2022

An NPS program is a tool that allows you to conduct NPS surveys and collect feedback from users. To build an NPS program for your SaaS product, you need to first segment customers and decide who to survey. Then, you should set the timing and frequency of sending NPS surveys. For example, you surveyed 100 customers last year.

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

DECEMBER 20, 2022

Key awareness stage KPIs are ad clicks, blog post views, and SEO rankings. Key consideration stage KPIs are pricing page clicks, case study views, and the number of demos requested. Users can now attend your webinars, request a demo to know more about your product, sign up for your newsletter, or read a case study on your blog.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 98

Userpilot

JULY 6, 2022

A few of the most common reasons for revenue churn are insufficient in-app guidance , high prices, and bad customer support. Additionally, you can use NPS surveys to find out detractors and reach out to them, and use churn surveys to understand why users leave. Inadequate pricing. What is revenue churn?

Onboarding KPIs 98

Onboarding KPIs Customer Experience Customer Feedback Software Review 98

Userpilot

JULY 24, 2023

Proactive Campaigns is a Zendesk integration for sending bulk emails and surveys. Pricing: You can connect to Zendesk for free as long as you subscribe to one of the Userpilot plans: Starter, from $249/month Growth – custom pricing Enterprise – custom pricing G2 rating: 4.6/5 Zendesk Integrations: Certainly.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 1, 2022

But access to all Appcues features comes at a price. Today we’ll ask important questions like this as we dive into all the Appcues key features, benefits, price structures, and compare it to the closest alternative out there—Userpilot. Userpilot NPS surveys are easy to set and offer similar configuration options like Appucues.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Usersnap

SEPTEMBER 1, 2022

After the first 15-day trial , you can get your customer feedback system off the ground across teams at a price of $69/month. Critical Mention doesn’t readily list pricing for its sentiment analysis tool on its website but recommends that interested individuals reach out to the company for details on costs instead.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Usersnap

DECEMBER 10, 2023

Price comparison tools often didn’t work. Data mismatches occurred, with some users receiving incorrect insurance information or pricing. UseBerry Main features Pricing 12. The pricing is adaptable, with options catering to startups, mid-sized companies, and large enterprises, ensuring scalability and affordability.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 28, 2022

Sometimes users churn because of price issues – either you misled them with the value of your product, or they don’t think the value matches the price outright. Also, collect customer feedback with surveys and analyze customer data with product analytics to make informed improvements. The prices were high.

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

AUGUST 5, 2023

There are 3 types of NPS survey responses: Promoters give a score of 9 – 10 and are likely to advocate for your products to others passionately. You can identify NPS passives by: Triggering in-app NPS surveys at important touchpoints to gather valuable customer feedback and discover passive customers.

Data Visualization 98

Data Visualization Feedback Software Product Research Analytic Tools 98