Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. To you this may sound like the tagline of a famous beer commercial , but to us, it’s a core value that we live by every day.

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Books Blog Feedback Software User Testing 80

Product Talk

FEBRUARY 28, 2024

Like a lot of learning, it often feels messy and chaotic. Like a lot of learning, it often feels messy and chaotic. That’s certainly the case for Kelsey Terry , who’s sharing her story in today’s Product in Practice. This would be a much shorter blog post if that were the case! You can submit yours here.

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Product Research Onboarding KPIs Feedback Software User Testing 237

Lenny Rachitsky

JANUARY 4, 2024

Simplify security | Ahrefs —Improve your website’s SEO for free — Judd Antin has spent 15 years leading research and design teams at companies like Yahoo, Meta, and Airbnb. His direct reports have gone on to lead user research at Figma, Notion, Slack, Robinhood, Duolingo, AllTrails, and more.

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User Testing Research Software Product Research UX 104

Mixpanel

JANUARY 12, 2023

If you think I’m being extreme, just wait until you read the rest of this post. It’s a product unto itself. And just like a product process, you need data to create something great. And just like a product process, you need data to create something great. Start with customer research.

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Data Visualization User Testing Research Software Product Research 115

The Accidental Product Manager

FEBRUARY 5, 2024

Products made for older customers are getting a makeover Image Credit: Katie Mims Who do you sell your product to? Is there a possibility that your product is being used by older customers? If this is the case, what you have done to make it easy for them to use your product?

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Product Talk

APRIL 8, 2020

Welcome to the latest installment of Product in Practice! For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work.

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Product Research User Testing Research Software Data Visualization 264

Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Based on Joel Marsh's popular UX Crash Course blog, covers the fundamentals of UX design in 100 concise, easy-to-digest chapters. Book a demo now to discuss your UX needs with our team. Get the book.

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User Testing Books Customer Feedback Customer Experience 95

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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Johanna Rothman

MARCH 21, 2024

I started this series by discussing why managers didn't perceive the value of agile coaches and Scrum Masters in Part 1, resulting in layoffs.) Then, in Part 2 , I asked those unemployed agilists to review their functional skills, the skills people need to do a product development job well. Insert maniacal laughter here.)

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The Product HQ

APRIL 20, 2024

Looking to become a SaaS product manager? The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. How to Become SaaS Product Manager?

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Research Software Feedback Software Analytic Tools Customer Experience 52

Intercom, Inc.

MARCH 10, 2021

Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource. For instance, to raise awareness of what goes into each research project, we include a timeline in every research plan. Enter the “positive no.”

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Strategy User Testing Product Research Research Software 245

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

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User Testing Feedback Software Product Research Research Software 141

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

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Product Marketing Onboarding KPIs User Testing Marketing 91

Lenny Rachitsky

FEBRUARY 13, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Q: How do I figure out how to price my product? It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams.

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The Product Coalition

JULY 6, 2023

Users will be vocal about the products they do, don’t like using, and don’t settle for less than the very best. Here when product-led growth comes into play. To build a successful SaaS company today, you must understand product-led growth and build it into your business and product from the very beginning.

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Research Software Feedback Software User Testing Product Research 112

Userpilot

JANUARY 15, 2024

Mastering user research methodologies like interviews, surveys , and usability testing so you can understand user needs and behaviors. Networking and joining communities like IxDA, Designers Talk, and Practical UX are important for connections and learning the deep concepts of UI/UX design. What is UX design? What is UI design?

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Research Software User Testing Feedback Software UX 89

UX Studio

APRIL 19, 2024

We still have to ask: are creative experts like designers and photographers ready to let go of experimenting in their creative work? In the following blog post, we’ll explore some of the issues and provide solutions for creating a better image-generation experience. I think they are a great way to produce a baseline.

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Generative AI Research Software Feedback Software Customer Experience 84

The Product Guy

AUGUST 13, 2020

Guest Post by: Candice Zhang (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Tauheed Ahmed]. When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. Some of them are good, and some of them are bad.

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Product Management Product Manager Research Software Feedback Software 163

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

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Feedback Software Research Software Analytic Tools Product Strategy 225

Centercode

AUGUST 16, 2023

Generally, we try to keep our blog posts focused on the here and now. Our primary goal is to give people practical advice on how to manage better beta tests. Sometimes, though, it’s interesting to think about possible futures for beta testing.

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Intercom, Inc.

FEBRUARY 16, 2021

Your mind is like a collection of LEGO bricks. In short, your mind is like a collection of LEGO bricks. But I’d like to explore a few tips and tricks for mining creative inspiration across the visual, functional, and conceptual aspects of design based on my own experiences as a Product Designer at Intercom. Not convinced?

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User Testing Feedback Software Research Software Customer Experience 283

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. What Does ‘Influence’ Mean?

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The Product Coalition

JUNE 26, 2022

This way you’ll gather enough data, iterate on your business venture and create a meaningful product people will actually want to buy. Ultimately, your goal a product professional is to learn about your customers’ problems, cares, constraints, and goals. Would you buy a product which did X?” Opinions are worthless.

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User Testing Customer Feedback Customer Experience Product Research 117

The Product Coalition

FEBRUARY 5, 2021

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check check it out! How do I build alignment?

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Intercom, Inc.

FEBRUARY 25, 2021

Bobby Stapleton , our Senior Manager of Customer Support for North America, recently caught up with Annette to chat about getting to know the customer and why personas and journey mapping are the perfect tools to do it. I know a lot of folks will gather stakeholders in a room and say, ‘Who do we think our customers are?’

Customer Experience 211

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The Product Coalition

SEPTEMBER 17, 2020

You’ll find yourself working closely with UX and UI designers throughout your career as a Product Manager. While you won’t be expected to know everything about product design (otherwise you’d be a designer, right?) It’s like if someone was talking to you and thought that an MVP and a prototype are the same thing.

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Intercom, Inc.

AUGUST 18, 2022

There’s project management, mentorship and teaching, decision-making, relationship-building, and the value you bring to the company is no longer measured by the quality of the lines of your code but rather by driving the engineering org forward. Sarah: I think PHP is a great language. But I think PHP is a great language.

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Engineering Software Review Technical Review User Testing 204

Intercom, Inc.

NOVEMBER 4, 2021

Behind every feature launch, every blog post, every book, there they are — creative directors, copywriters, designers, illustrators, and animators with the sole mission to make modern communication between businesses and their customers feel a little bit more personal and human. Kira Bundlie , Creative Copywriting Manager.

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Branding Technical Review Customer Experience Systems Review 222

Mind the Product

AUGUST 29, 2019

What’s a partial product manager? We’ve all met one, and many of us have been one – a partial product manager is someone who holds the product manager title, but isn’t doing the full job. It can happen really easily, because great product management encompasses a great deal and is constantly evolving.

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Userpilot

NOVEMBER 14, 2022

When businesses think of SEO, they often think of blogs, keywords, and ranking. As a business owner, you’re likely to take every opportunity you can get your hands on. Don’t limit your research to just current and past customers. Conduct keyword research from the very beginning to avoid language problems.

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User Testing Data Visualization Research Software Customer Experience 91

The Accidental Product Manager

MAY 22, 2023

Is making a product suggestion a good thing? Image Credit: Hash Milhan As any of us who have gone shopping online know, online retail sites often make product suggestions based on our browsing history. New research is suggesting that this may be a mistake. The Problem With Recommendations That’s the result of recent research.

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The Accidental Product Manager

MAY 15, 2023

Image Credit: Being a product manager is a full-time job. The Problem With Algorithms Product managers know that it’s one thing for algorithms to set prices. Product managers are increasingly using algorithms to help them set prices for such things as plane tickets, gasoline , ride sharing and a range of other goods.

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User Testing Product Research Product Management Product Manager 65

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much?

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Research Software Analytic Tools Feedback Software Product Research 96

The Product Coalition

MAY 23, 2022

What do you do as a Product Manager? Photo by Paul Hanaoka on Unsplash Product Managers often deal with situations where they have to figure out what is causing an issue and figure out the possible steps to deal with the problem. In this blog, I will consider a hypothetical scenario?—? Rising Uber Cancellations?—?What

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The Accidental Product Manager

MAY 8, 2023

With deliveries, sometimes later is better Image Credit: Javi The good news is that your customer has ordered your product. As a product manager, how should you go about dealing with this delay? When a customer orders a product, they’d really like to have that product at the moment that they place the order.

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UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . That is why in this blog post we gathered our learnings about how to communicate research results better. We will also focus on methods of continuous dissemination of research insights. But it doesn’t stop here. All the stakeholders.

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Data Visualization User Testing Research Software Customer Feedback 122

The Product Coalition

OCTOBER 27, 2022

Any experienced PM could build out some great assumptions and a hypothesis around “removing pain points and adding more value for the next generation of X car”, but these features would most likely be centered on driver needs, pain points and outcomes. My product sense is that the primary persona or user segment is the driver.

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