The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

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Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language. Are you ready to dive in?

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Mind the Product

FEBRUARY 22, 2017

There are some important differences between managing a solutions vs a platform product, in terms of providing product value (I wrote about becoming a platform Product Manager recently for Mind the Product ). KPIs for Solutions Products vs Platform Products. What are KPIs and how do you Choose Them? That’s done.

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The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

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Analytic Tools Data Visualization Reporting Tools Startups 147

Centercode

JUNE 24, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x.

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User Testing Feedback Software Research Software Reporting Tools 52

Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. Register your domain (e.g.,

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or  (See this 2015 talk and supporting blog series. What do I mean by software product vs software services ?  A

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Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

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Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Centercode

JUNE 11, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

FEBRUARY 23, 2022

Do you have a feedback management system in place? There are gathering tools aplenty – and I generally recommend one does not try to silo how feedback is collected. Expand your system beyond just a single tool. Feedback is not there to be prioritized, nor does it help to “validate” a solution. Or is there…?

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Feedback Software Research Software User Testing Reporting Tools 98

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market. Let’s dig in!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

eG Innovations

MARCH 26, 2021

In an earlier blog post, we had discussed the major challenges that VMware Horizon admins encounter when supporting VMware Horizon-based virtual applications and virtual desktops. 5 Reporting and Analytics. 5 Reporting and Analytics. Hence, some form of agent software is required on these systems.

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Reporting Tools Analytic Tools Data Visualization Software Review 105

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. The solution seems obvious: improve your customer research process.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii)

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Gainsight

JUNE 11, 2025

With the emergence of AI-powered customer intelligence software , businesses now have a transformative tool to predict churn risks and act before customers leave. In this blog, we’ll explore how AI can empower Customer Success teams to reduce churn, foster stronger relationships, and ultimately drive sustainable growth.

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Centercode

JUNE 27, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x.

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User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

OCTOBER 21, 2021

When searching for a good user onboarding solution, the name WalkMe is likely to come up a lot. But is WalkMe the right digital adoption platform (DAP) for your company and product? Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts!

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Analytic Tools Reporting Tools Software Review Technical Review 98

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Website types and how to designthem 1.

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Reporting Tools Magazine Software Review Customer Experience 57

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Invest more in the right tools. Love Dialog. Rating prompts. Message centers.

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User Testing Customer Experience Feedback Software Customer Feedback 257

Modus Create

NOVEMBER 7, 2024

Strategies to mitigate AI security and compliance risks By William Reyor Posted in Digital Transformation , Platform Published on: November 7, 2024 Last update: November 7, 2024 According to McKinsey, 65% of executives report that their organizations are exploring and implementing AI solutions.

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Reporting Tools Artificial Inteligence Research Software Data Visualization 40

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. The top ten instructional design tools on the market.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

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Reporting Tools Feedback Software User Testing Software Review 128

Indicative

OCTOBER 23, 2020

It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. . What Technology Do You Need in Your Stack? As technology develops, analytics stacks become easier to set up, manage, and scale. The data and analytics space is rapidly growing, expanding, and evolving.

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Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

The Basics of Product Management

JUNE 22, 2025

Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . Predictive analytics : Platforms like Crayon and Similarweb use machine learning to forecast market trends and competitor moves. And no, this isn’t about replacing PMs.

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Artificial Inteligence Data Visualization User Testing Product Research 52

Userpilot

AUGUST 24, 2021

You keep hearing that self-service support in SaaS is a must. In this article you'll read about: what implementing self-service support can help you achieve (hint: it improves customer satisfaction). when to mix self-service support with human interaction. when to mix self-service support with human interaction.

Research Software 98

Research Software Feedback Software Reporting Tools Customer Experience 98

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Is eG Enterprise an on-premises or a cloud solution?

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Analytic Tools Reporting Tools Data Visualization Customer Experience 105

PMLesson's Ace the PM Interview

MARCH 4, 2025

Discord is a communication platform with text, chat, and video services and over 200 million users.   Top Discord Interview Questions These are examples of interview questions asked at Discord , as reported by candidates. Implement a chat service using a language of your choice. System design Design a URL shortener.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Usersnap

SEPTEMBER 1, 2022

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Indicative

JULY 14, 2020

To answer this question, you need an analytics solution that captures and visualizes user journeys. That’s because Google Analytics is, in essence, a platform for marketers to analyze the performance of traffic acquisition sources. What you need is a platform that integrates product and marketing data across business units.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools Customer Experience 137

Userpilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. Let’s get right to it!

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Data Visualization Software Review Analytic Tools Feedback Software 98

Intercom, Inc.

JUNE 10, 2019

Elasticsearch is a core technology at Intercom. It powers everything from article, conversation and user search to reporting, billing, message delivery and even our internal log management and analytics. It’s impossible to provide generic shared tooling for all clusters because they all support different APIs.

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Reporting Tools Data Visualization Analytic Tools Software Review 35

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. Web Developer.

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Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Mind the Product

JUNE 27, 2019

Again, how religious they reported being before the test had no bearing on the outcome. So, product goals and metrics – the tools that allow you to build design foundations and shape a strategy. No doubt you’ll be aware how this has played out as features on social media platforms like Facebook and Twitter. You know that, right?

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Product Goals Data Visualization Reporting Tools Government 195