eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. So eG Enterprise uses a variety of mechanisms to interface with the applications and infrastructure being managed.

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eG Innovations

OCTOBER 29, 2021

In this blog post, I’ll cover some of the history of observability vs. traditional monitoring paradigms, and particularly, how they apply to the new world of microservices and containerization technologies, such as Docker and Kubernetes (K8s). Get correlated insight to identify root cause of performance bottlenecks. Kubernetes.

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Userpilot

JUNE 19, 2023

What is cohort retention analysis? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. Teams use cohort retention analysis to evaluate their strategies and analyze long-term user behavior trends to improve customer retention. Let’s get right to it!

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Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics?

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eG Innovations

MARCH 15, 2022

In this blog post, I follow on from my previous blog on AWS CloudWatch Part 1 of 2 to explore how you can go beyond basic agentless CloudWatch monitoring by deploying the CloudWatch agent and some of the key information and planning you need to do this. Alert and Event Correlation and Root-Cause Analysis.

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Userpilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. TL;DR A feature release involves adding and launching feature improvements or new functionality to a product.

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eG Innovations

JULY 2, 2021

Could you please explain the licensing cost for this product [eG Enterprise]? For example, to simulate a user logging into a Citrix session and then interacting with a web app or a SaaS product. And can customers monitor and manage their own infrastructure themselves? Questions & Answers.

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Userpilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. Adobe Analytics offers similar functionality but no free plans.

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Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

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ProductPlan

SEPTEMBER 22, 2022

What is incident management practice? Incident management practice is the process of identifying and resolving unplanned incidents (often referred to as major incidents by teams following ITIL or ITSM practices). Incident management also entails mitigating issues before they impact users. Why does incident management matter?

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eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. In short, Citrix Analytics uses metrics collected by Citrix Director for further analysis. Can I use System Center Operation Manager (SCOM) for Citrix monitoring? We only see CPU and bandwidth.

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eG Innovations

MARCH 2, 2023

Consider using the eG Enterprise Mobile App, SMS, or our ITSM integrations with products such as WhatsApp, JIRA, ServiceNow and so on. Out-of-the-box dynamic and static thresholds test these metrics and signals and when breached alarms are correlated to identify root causes and alerts raised.

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eG Innovations

JUNE 11, 2021

In an earlier blog , I provided an introduction to AIOps. Enterprises that adopt AIOps are finding that their employees are more productive and spend more time on innovation when AIOps is freeing them from troubleshooting and other fire-fighting activities. This blog covers how to establish your AIOps strategy in just three steps.

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Userpilot

SEPTEMBER 7, 2022

Want to learn what white space analysis is and how it works? With this article, you’ll discover: White space analysis: what is it, and how does it contribute to product growth ? What tools do you need for performing white space analysis? It’s based on an analysis of the internal processes of a company.

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Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Let’s get right to it!

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Userpilot

JUNE 26, 2023

It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. CSAT surveys measure overall customer satisfaction with the product or feature. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email.

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eG Innovations

AUGUST 9, 2021

A guest blog from Chris Booth , Solution Architect at eG Innovations’ partner KedronUK covering how they use eG Enterprise’s SAP monitoring capabilities. SAP provides a number of tools such as Solution Manager and CCMS, which can be used to monitor the platform. Monitoring the performance and availability of SAP is therefore the key.

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eG Innovations

JULY 21, 2021

I recently saw a user asking on EUC Slack “is there a Domain controller response time in <UNNAMED MONITORING PRODUCT>?”. Unfortunately for him, his choice of monitoring product doesn’t include such metrics. Domain Controllers also manage security policies for OSs.

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eG Innovations

FEBRUARY 22, 2022

In this blog, I’ll cover a real-world example of application performance troubleshooting a Java web app, hosted on JBoss Wildfly using Microsoft SQL as the backend database, including details of the analysis and diagnosis we had to perform in order to identify the root-cause of, and resolve, the performance issue.

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Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. Sematext , the all-in-one DevOps monitoring solution for metrics, logs, user analysis & tracing. Sumo Logic , the cloud-based tool for consolidation and analysis of log files.

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eG Innovations

NOVEMBER 19, 2020

It has been translated to English and republished on our blog with their permission. This shift is having a significant impact on the managed services activities of SLTN , a service provider from the Netherlands. Finding the individual component among the many that could be causing the problem is, therefore, quite complex.

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The Product Coalition

FEBRUARY 21, 2023

Engaging end users in the product development process has become a textbook truth, hailed as the surefire way to build solutions that solve real problems. TL;DR controversy with user engagement Whether you should engage customers when building a product or avoid listening to them at all costs is a flawed question.

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The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. link] Have you ever found yourself sweating bullets staring down a product decision? What about your product intuition? But below are five mental models to help you make better decisions and hone your product sense. But what about in Product?

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eG Innovations

MARCH 19, 2021

In this blog, we discuss the top performance challenges that administrators of VMware Horizon deployments have to tackle. Horizon Agents are installed on guest operating systems (desktops/RDS hosts) and allow these machines to be managed by Connection Servers and allows Horizon Clients to establish remote access sessions to the machines.

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eG Innovations

DECEMBER 21, 2021

Amazon CloudWatch is a monitoring and observability service originally built for DevOps engineers, developers, site reliability engineers (SREs), and IT managers. Today, AWS is extensively used by businesses for their dev, staging, test and production needs, especially the Elastic Compute Cloud (EC2). What is AWS CloudWatch?

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eG Innovations

APRIL 14, 2022

Eases the maintenance and lifecycle management of applications, a single centrally managed and definitive version of each application can be patched and managed. Amazon WorkSpaces Application Manager (WAM) is often used in conjunction with Amazon WorkSpaces to deploy and manage applications for Amazon WorkSpaces.

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eG Innovations

FEBRUARY 2, 2022

This blog post is part 2 of our Monitoring Microsoft Azure Active Directory series. Managing Identity is a big challenge in a cloud environment, especially when users can potentially log in from anywhere. You can manually create the users in Azure AD management portal. Users can be added by running AAD cmdlets.

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eG Innovations

AUGUST 3, 2021

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 25 For the reports, does it require admin/manager to go and get the report? 30 How does your product compare with Citrix Analytics?

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eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. So, for those new to eG, today’s blog is a quick overview. Integration with other management portals to provide a seamless user interface.

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ProductPlan

SEPTEMBER 30, 2021

What drives product professionals? Product professionals talk to customers and stakeholders to understand what’s important to them. They unpack their pain points to get to the root cause. We can then choose a few items worthy of making the product roadmap rise to the top. The Downsides of Prioritization Frameworks.

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Userpilot

FEBRUARY 17, 2022

The term “user testing” is one I’ve seen make the rounds quite a bit in the product management world. In this blog post we’ll explore the correct terminology, how to go about executing product testing, and how you can get ready for your next user session. Find product-market fit. Let’s do this!

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eG Innovations

DECEMBER 16, 2021

Beyond VMware Horizon, eG Innovations includes purpose-built, fully integrated modules for other VMware technologies and even third-party products likely to be used alongside Horizon. I’ll cover what is possible if a product integrates beyond scripting. The App Volumes Manager – The Need to Monitor Continuously.

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Usersnap

JANUARY 18, 2024

Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey ? By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Question 10: What do you like most/least about our product/service?

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eG Innovations

AUGUST 23, 2022

In production systems, this would be one to consider seriously. Information from Azure Advisor is recorded for both live and historical reporting allowing management to audit whether recommendations are being adopted and if they have been reviewed. Monitoring across the whole AVD lifecycle and logon process.

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Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.

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eG Innovations

AUGUST 10, 2021

Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. Rachel: Well, eG Enterprise is a single product, which makes it quite unusual. In the past.

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eG Innovations

AUGUST 10, 2021

Hughes from The Tech Blog Writer , Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner , (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools. Rachel: Well, eG Enterprise is a single product, which makes it quite unusual. In the past.

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