Userpilot

FEBRUARY 20, 2023

Funnels are not available in Userpilot yet, but Goal tracking serves the same purpose. To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Paths are also available in Pendo, while Userpilot is planning to launch the feature soon. Pendo Segments.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 9, 2023

You will also know how to track and use it for your SaaS business. You can collect data for predictive analytics using feature tagging and combining product usage data with heatmaps for more insights. You can also try sending microsurveys and performing behavioral segmentation to detect event trends. Let's start!

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Customer Experience 98

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

DECEMBER 21, 2022

They help you track performance and get better results. You need marketing analytics tools to gather data and report on them together, track campaign success, and make data-driven decisions that lead to business and revenue growth. Amplitude is a product analytics platform that lets you track user behavior and build custom reports.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. Using feature tags to understand how users interact with your core features. Why it’s important to track product adoption metrics?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 98

Userpilot

OCTOBER 31, 2022

You can track customer interactions with the product, use session recordings, use heatmaps to see how customers behave in your app, and segment customers based on content engagement and the experiences they had, etc. Setting up goals and custom events to track progression and help those users who might need it. User Segments.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

Userpilot

FEBRUARY 6, 2023

To start, you can track product usage data with click tracking. This is where you tag your UI elements and then measure activity in the form of clicks and hovers. To dive even deeper, set track custom events to understand user engagement. Feature tagging and click tracking in Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

MARCH 16, 2023

For instance, you can use the NPS response tagging feature to analyze qualitative feedback and find exactly what improvements your product needs. You can create and monitor different combinations of in-app events , such as hovers and clicks, to analyze user interactions. You can even tag features to track feature engagement.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JUNE 2, 2023

By regularly tracking them, you can improve your in-app experience and drive higher feature adoption —which translates to more retention and customer loyalty. You need to string together a series of key engagement events to get a correct customer engagement score. Here’s a table you can use: How to calculate total events value.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Product Research 98

Userpilot

JANUARY 12, 2023

User behavior analytics (UBA) is a way to track user activities across the web, mobile, and other digital channels. The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. How to track user behavioral data.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

NOVEMBER 3, 2022

It lets you track and analyze how users interact with your product so that you can offer superior customer experiences and achieve product growth. The 4 ways to monitor user behavior include tracking feature usage, setting custom goals, using heatmaps, and collecting user feedback via microsurveys. So let’s dive in!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Feedback 98

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. Tracking product metrics helps you develop well-informed product strategies.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

MARCH 9, 2023

This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. With user behavior analytics , you can map out how users navigate the product (Paths), track their progress toward activation ( Funnels ), and keep a pulse on Retention. The free plan offers unlimited page and feature tags.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. We also covered other metrics to measure and get a holistic picture of customer engagement and common mistakes when tracking engagement, and how to avoid them. Track in-app user activity with custom events.

Analytic Tools 95

Analytic Tools Onboarding KPIs Customer Experience Customer Feedback 95

Userpilot

FEBRUARY 26, 2023

While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. What is Mixpanel? Mixpanel vs Google Analytics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

SEPTEMBER 30, 2022

To do so, product managers (PMs) rely on specific user events tracked through different user engagement analytics. To track these analytics, product managers rely on analytics platforms to collect and analyze data. To track these analytics, product managers rely on analytics platforms to collect and analyze data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

JULY 26, 2022

Create goals for specific segments to define the paths in the customer journey, and trigger onboarding flows based on event occurrences. Along with goals, you can use feature tagging to track the engagement level for different features and see what your users are doing in-app. This makes tracking customer behavior much easier.

Customer Feedback 98

Customer Feedback Customer Experience User Testing Feedback Software 98

Userpilot

JUNE 6, 2023

Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. There’s a whole host of analytics metrics that you could track. Trends analysis tracks long-term changes in user behavior to guide product roadmap development. Why is tracking product analytics important?

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 87

Userpilot

MARCH 31, 2023

You should track and analyze churn data every month to respond quickly to changing rates. To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. Track churn frequency.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

MAY 29, 2023

TL;DR A retention table is a powerful report that tracks and analyzes user engagement over time. Some best alternative ways to analyze retention impact include: Monitoring feature performance through feature audit , hover tracking, click tracking , etc., helps understand its impact on engagement, satisfaction , and retention.

Data Visualization 97

Data Visualization Customer Experience Analytic Tools Customer Feedback 97

Userpilot

JUNE 5, 2023

It’ll also consider the different stages of the funnel and how to track/optimize funnel performance. Userpilot provides SaaS sales teams with a variety of tools for tracking, optimizing, and measuring performance at the different funnel stages. Metrics to track at different stages of the SaaS conversion funnel.

Analytic Tools 95

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 95

Userpilot

MAY 3, 2023

Put simply, it’s about tracking your users as they use your product. Why is it important to track product usage data? A useful proxy for overall product stickiness , tracking this metric will help you figure out whether you’re doing a good job of keeping users engaged and retained. Event tracking and feature tagging.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software User Testing 93

Userpilot

DECEMBER 15, 2022

In this blog post, we’ll be discussing 11 examples of heatmaps to understand customer engagement better and create more enticing products. Whether through mouse clicks, scrolling, or eye-tracking, these tools provide a quick view of all the information needed to make accurate business decisions and drive your product growth.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools User Testing 98

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Dashboards also allow you to track changes in data quickly and thus, make informed decisions based on real-time data. Analytics dashboards are visualization tools that give you an overview of key metrics. What makes a great analytics dashboard?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Userpilot

JULY 15, 2022

Monitor what users are doing in the product with feature tagging and predefined goals. Best tools: Userpilot – for tracking product usage and creating different customer segments ; Amplitude – for analyzing user behavior and enhancing user experience. Track feature usage with tagging.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

Userpilot

DECEMBER 8, 2022

Hover maps track mouse cursor movements and show how visitors interact with key elements on a particular page. Eye-tracking heatmaps track users’ eye movements to understand which elements and parts of a page are most visually attractive. Track dead clicks and unveil friction with heatmap tools. Hover map example.

Analytic Tools 98

Analytic Tools Data Visualization User Testing Customer Feedback 98

Userpilot

OCTOBER 18, 2022

Tracking product usage and engagement for different user segments. The best tools for user experience analysis: Userpilot — to track in-app user interactions and trigger contextual in-app communication based on data. Measure event occurrence with Userpilot. Custom event creation in Userpilot. The task analysis teardown.

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

Userpilot

MARCH 29, 2023

Amplitude is a powerful analytics tool that enables teams to track and store data about user in-app behavior and product performance. Why does tracking digital analytics data matter for product teams ? Tracking the most popular keywords can help you optimize your product offer to meet unsatisfied market needs.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

APRIL 7, 2023

Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior. Google Trends & Search Volume Data Use Google Trends to track the popularity of specific keywords over time. Feature usage Tag features to monitor their usage.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. Marketing analytics focuses on tracking the performance of marketing campaigns, while product analytics is interested in product engagement and user behavior inside the product.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? This article will delve into the 14 key product health metrics you should track and analyze for your products. This article will delve into the 14 key product health metrics you should track and analyze for your products.

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 97

Userpilot

FEBRUARY 1, 2022

Appcues main features: flows (limited based on the plan you are on), checklists (available on the enterprise plan), NPS surveys data collection (with limited analytics sections), and events explorer (for tracking feature engagements with no code). Userpilot NPS response tagging. Tagging feature. What is Appcues?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

AUGUST 5, 2023

Tagging specific features within your product will help you track how customers use different functionalities. Feature tag event data with Userpilot. You should tag NPS survey responses based on their scores and categorize them while analyzing the responses. Perform A/B tests with Userpilot.

Data Visualization 98

Data Visualization Feedback Software Product Research Analytic Tools 98

Userpilot

APRIL 14, 2023

A comprehensive onboarding tool must have feedback functionality to help teams track trends in user sentiment and identify areas for improvement. Most of them are limited to goal tracking and in-app experience performance tracking. However, the most advanced feedback features are not always available in the free/lowest plans.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 26, 2023

Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. Conversion funnel analysis tracks user behavior and identifies drop-off points to understand customer journeys , areas for improvement, and friction points. You’ve come to the right place! Let’s start!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

JULY 20, 2023

How to track and identify potential churn issues: Measure customer satisfaction across the user journey. Track feature usage to understand customer engagement. How to track and identify potential churn issues Every company experiences churn in a measure. Customer behavior tracking on Userpilot. Bad customer service.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Data Visualization 98

Userpilot

DECEMBER 15, 2022

To collect data on feature usage , tag the relevant UI elements. Tracking feature usage across different segments enables you to spot successful behavior patterns. Userpilot can help you track product usage and supplement the data with user feedback. Features & Events tracking in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Product Research 98