Usersnap

OCTOBER 3, 2023

In the competitive landscape of product management, prioritizing user satisfaction and engagement is pivotal. Understanding User Experience (UX) is a cornerstone, making UX measurement crucial. UX measurement ensures products align with user expectations, fostering loyalty and retention. Adoption 4. Happiness 2.

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

Userpilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. TL;DR Must-have features to look for in AI writing assistants include relevant templates, browsing capability, grammar and spell check, and support for the right languages.

Feedback Software 93

Feedback Software Analytic Tools Research Software Data Visualization 93

Userpilot

NOVEMBER 20, 2022

It highlights roadmap templates and examples and provides five steps to building your roadmap. Unlike a product roadmap , which is focused on features to be released and based on business objectives, a marketing roadmap is based on user needs and focuses on feature /product promotion. increase user activation by 10%).

Onboarding KPIs 90

Onboarding KPIs Roadmap Marketing Feedback Software 90

Userpilot

APRIL 12, 2023

What’s a user adoption strategy? TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption. To build your strategy, use a user adoption strategy template.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

The Product Coalition

FEBRUARY 27, 2021

When I first joined Miro, less than a year ago, we had 3 million users and around 300 employees. We have since grown Miro to around 12 million users and 600 employees, making Miro one of the fastest-growing B2B startups in history. Ready-to-use PAD templates are added at the end of this blog post.

Product Research 154

Product Research User Testing Customer Feedback Product Management 154

Userpilot

JUNE 7, 2023

A feature feedback survey template makes the feedback process easier. In this article, we’ll show you several feature feedback templates to use and questions to ask. TL;DR A feature survey is a method of collecting user feedback about existing or upcoming features of your product. Book a demo to try it out.

User Testing 79

User Testing Customer Feedback Product Research Feedback Software 79

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Use interactive walkthroughs to improve feature adoption and drive value.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Customer Feedback 89

Userpilot

MARCH 6, 2024

A well-designed product funnel enables teams to evaluate and optimize their marketing strategy for more targeted and personalized customer engagement. This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation.

Analytic Tools 82

Analytic Tools Data Visualization Research Software Onboarding KPIs 82

Userpilot

JULY 30, 2023

Different types of customer segmentation are: User attribute-based segmentation. You can segment customers by: Segmenting trial customers to improve onboarding , user experience , and conversion rates. Identifying power users for product launches and sending targeted messages highlighting the benefits. Behavioral segmentation.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Customer Experience 86

Userpilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making. Let’s get right to it!

Analytic Tools 87

Analytic Tools Feedback Software Research Software Reporting Tools 87

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Customer Experience 98

Userpilot

AUGUST 2, 2023

A data-driven email marketing strategy helps to personalize subject lines, increase clickthrough rates, and improve customer retention by re-engaging inactive users. You can reward active customers to drive loyalty or send out win back emails to inactive users. Why is a data-driven email marketing strategy important?

Data Visualization 83

Data Visualization Analytic Tools Customer Experience User Testing 83

Userpilot

JUNE 11, 2021

Onboarding checklists are a game changer when it comes to getting SaaS users to the activation point. They employ a psychological phenomenon known as the Zeigarnik effect to push more users towards the activation point. Creating a solid onboarding checklist template can help to ensure fewer users drop off during onboarding.

User Testing 98

User Testing Customer Experience Product Research Agile 98

Userpilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. It also helps you optimize your content marketing efforts and SEO strategy.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Dashboard 82

Userpilot

JULY 28, 2022

Creating a customer success journey map is necessary for: Creating a customer success strategy. Describe the user persona you’ll target. If it allows team collaboration and templates, then even better. Implement and track progress across the journey with a user adoption tool like Userpilot.

Feedback Software 93

Feedback Software User Testing Customer Experience Data Visualization 93

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? In step 3, you need to define your target audience and create user personas. To start with, it’s easier to cater to the needs of a small group of users. Why is product idea validation important?

User Testing 82

User Testing Product Research Feedback Software Customer Feedback 82

Userpilot

OCTOBER 13, 2022

And how you can collect feedback with a feature request template? Communication between you and your users plays a critical role in ensuring the success of your product. A feature request template is something that can help you accomplish this goal by encouraging your customers to provide qualitative feedback regularly.

Feedback Software 94

Feedback Software Customer Feedback User Testing Product Research 94

Userpilot

JANUARY 14, 2023

It also highlights successful customer education programs to guide your customer education strategy. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. What is a customer education program?

Customer Experience 94

Customer Experience Feedback Software Education Customer Feedback 94

Userpilot

JUNE 14, 2023

Looking to leverage the product feedback survey template to gather valuable insights from your customers? You want to ask the right questions in the right way to extract meaningful user sentiment insights. In this article, we will delve into the potential of product feedback survey templates and a comprehensive collection of them.

Product Research 89

Product Research Feedback Software User Testing Customer Feedback 89

Userpilot

OCTOBER 11, 2022

They are also in sync with the company’s vision and shape the product strategy. A product vision statement template will help you focus on the key pieces of the puzzle you need to figure out. In many ways, it resembles a positioning statement and in fact, many teams use the same templates to create both.

Vision 98

Vision Analytic Tools Data Visualization Reporting Tools 98

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Blogs will give you insight into all aspects of product management in easy-to-digest bites. We recommend the blogs from Userpilot , ProductLed Growth , Product Manager HQ, and The Product Folks.

Analytic Tools 90

Analytic Tools Data Visualization Research Software Feedback Software 90

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

User Testing 85

User Testing Research Software Customer Feedback Feedback Software 85

Userpilot

NOVEMBER 29, 2022

An ecosystem in SaaS is a group of related apps, 3rd party components, and content that seamlessly work together to solve user pain points. Ecosystems allow companies to better satisfy user needs and improve user experience. Common levers used to build ecosystems include user-generated templates, experts, and plug-ins.

Customer Experience 89

Customer Experience Technical Advisors User Friction Education 89

Userpilot

JULY 22, 2022

Which one should your company rely on as part of your go-to-market strategy? Whichever growth strategy you choose affects conversion rates, customer retention rates, and overall customer engagement. A customer-led growth strategy leverages user insights to provide the best customer experience. What is customer-led growth?

Feedback Software 87

Feedback Software Analytic Tools User Testing Product Research 87

Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. It involves market research, goal setting, and the development of your go-to-market strategy.

Product launches 97

Product launches Product Research Data Visualization Research Software 97

Userpilot

NOVEMBER 22, 2022

With a well-defined customer education strategy. In this article, we’ll cover: What a customer education strategy is and what it includes. The seven-step process to create an effective customer education strategy. Finally, constantly test and improve your customer education strategy by collecting feedback and acting on it.

Education 87

Education User Testing Customer Feedback Customer Experience 87

Userpilot

NOVEMBER 22, 2022

User segment vs persona: what makes the two different from each other? A user segment is a distinct group of customers with specific shared needs, characteristics, or actions. A user segment is a distinct group of customers with specific shared needs, characteristics, or actions. What is a user segment?

User Testing 92

User Testing Research Software Customer Experience Feedback Software 92

Userpilot

NOVEMBER 17, 2022

3 benefits of a successful customer onboarding process: Smoother product adoption. 12 customer onboarding best practices to adopt: Have a clear client onboarding strategy: Keep your audience and product nuances in mind when designing your strategy. Go on to provide continuous value and get new users hooked.

Feedback Software 95

Feedback Software Customer Experience Analytic Tools Research Software 95

Userpilot

OCTOBER 26, 2022

Impact mapping allows businesses to make sure their product strategy is aligned with business goals and that all stakeholders are on the same page. Actors , or user personas , are the people who can have an impact on your chances of achieving your goals. In SaaS, these are usually the users. User Journey Map Template.

Onboarding KPIs 91

Onboarding KPIs Customer Experience Product Research User Testing 91

Userpilot

JULY 5, 2023

Use interactive walkthroughs to guide users step-by-step, highlight key tasks, and engage more customers during onboarding. Analyze and act on customer survey data to identify patterns and make data-driven strategies. Using them to give contextual guidance and instructions lets you show users how to use the product.

Customer Satisfaction 92

Customer Satisfaction User Testing Data Visualization Customer Experience 92

Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. Book a demo to learn more!

Customer Feedback 87

Customer Feedback User Testing Feedback Software Data Visualization 87

Userpilot

NOVEMBER 30, 2022

Product Go-To-Market (GTM) strategy is a plan of how to promote and sell the product to achieve the best results. Identify the most valuable deliverables and user segments and focus on them to drive the GTM motion. To make informed choices and align the GTM strategy with organizational goals, track the right metrics accurately.

Feedback Software 91

Feedback Software User Testing Data Visualization Onboarding KPIs 91

Userpilot

MARCH 28, 2022

The goal of any marketing strategy is to attract and convert members of your target market into paying customers. So in this blog post, we will shed some light on: What product marketing and content marketing are. The advantages of both marketing strategies. Do you think there are the same? Definitely not!

Product Marketing 90

Product Marketing Marketing Research Software Feedback Software 90

Userpilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. First, you’ll need to duplicate the template. You can run A/B tests , diving into more detailed metrics on user behavior when you need to.

Onboarding KPIs 92

Onboarding KPIs User Testing Analytic Tools Feedback Software 92

Userpilot

NOVEMBER 14, 2022

It should not be confused with project planning, product strategy development , or product discovery. Thanks to product planning and its focus on outcomes, teams are less likely to fall into build traps and more likely to deliver products that satisfy real user needs. Keep track of the product-market fit and iterate to maintain it.

Product Research 93

Product Research User Testing Research Software Onboarding KPIs 93

The Product Coalition

SEPTEMBER 4, 2020

Senior managers responsible for establishing business processes decided project managers and developers would get more face-time with end users to do design walkthroughs and ensure functionality was built to desired specifications. the end users?—?but We should build UI templates that work well for end users and developers.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Onboarding KPIs 92

Onboarding KPIs Analytic Tools Strategy Customer Experience 92