Userpilot

SEPTEMBER 2, 2020

What are the best tools for user activation and feature adoption? Which tools do you guys use for user retention? But hopefully – now whenever you need a new tool for user activation, feature adoption or retention – you’ll know where to start. Since UI experiences that help your users get to the ‘aha!’

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Userpilot

JANUARY 22, 2020

And yet, very few actually make any use of their NPS (other than bragging about it in meetings): Net Promoter Score can be so much more than a ‘vanity metric’ though – when cross-referenced with what the users do, NPS can be used to conclude what user adoption scenarios actually make the users happy.

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Analytic Tools Feedback Software Research Software Data Visualization 134

Mind the Product

OCTOBER 27, 2016

To quote Adaptive Path co-founder Peter Merholz from this blog: “The experience is the product.”. But, there is an alternative model, devised by consulting firm McKinsey, that gives us a bit more insight into today’s consumer behaviour: the Loyalty Loop. How to align Marketing and Product. Give them common objectives. Signed up.

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Antwak Blog

MARCH 5, 2021

Analytical Reasoning: It is the ability to comprehend and interpret data and, by discerning patterns and using logic, to discover findings based on analysis. Artificial Intelligence: It is essentially creating softwares and codes using programming languages that enable a computer to discern human behaviour. Soft Skills.

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Analytic Tools Reporting Tools User Testing Artificial Inteligence 52

The Product Coalition

JULY 18, 2020

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products.

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Userpilot

MARCH 19, 2021

Setting up customer behavior analytics for your product can give you great insight on how users interact with your brand and where you can start making changes that drive product-led growth. The What, How, Who and Why of Customer Behavior Analytics. What are Customer Behavior Analytics? Their user persona profile.

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Data Visualization Analytic Tools Customer Feedback Customer Experience 105

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. Heap is one of the most sophisticated product analytics tools available in the market. Built-in analytics dashboard for tracking the performance of in-app experiences (i.e.,

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BrainMates

AUGUST 3, 2020

Product expert Corinna Stukan recently spoke at a Brainmates Product Meetup to share tips on product analytics. Corinna shared Product leader Marty Cagan’s expectations that, “Any capable Product Leader is expected to be comfortable with data, and to understand how to leverage analytics to learn and improve quickly.”.

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Userpilot

JULY 7, 2022

You can derive actionable insight from your user feedback. When you see which paths and features make your users happy, you can use those insights to guide other users to those ‘desired behavior patterns’ in your onboarding, and vice versa. Vice versa for undesired behaviour patterns. allow user segmentation.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Customer Feedback 52

Userpilot

SEPTEMBER 29, 2022

How to deliver personalized experiences after creating user segments. B2B market segmentation involves dividing your entire customer base into smaller user segments with shared characteristics, such as industry, location or in-product behavior. User segmentation analytics view in Userpilot. Let’s get started!

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Analytic Tools Customer Experience B2B Data Visualization 97

UX Studio: Product Management

OCTOBER 26, 2017

Value returning visitors or customers a bit more than brand new users. And “a bit” actually means “much”, not to mention that keeping existing users takes seven times less effort than acquiring new ones , as does selling to them and converting them into repeat customers. Looking for daily users (e.g. Measuring Retention.

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Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Easy to use user interface. Source: userpilot.com.

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Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Product Coalition

MAY 20, 2020

Good data visualization helps you to unlock new insights, monitor your KPIs, understand user behaviour, and effectively communicate data with non-tech teammates. While some platforms are quite flexible, many are designed for handling lots of information and have a heavy IT setup, or they’re designed for user entered data.

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Userpilot

OCTOBER 21, 2020

Increasing New User Activation. Pushing more users down their user journey. Increasing User Retention. Pushing more users down their user journey. Objective : gamifying and incentivizing the tertiary onboarding experience to help your users adopt the more advanced features of your complex products.

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Analytic Tools Onboarding KPIs Data Visualization Feedback Software 81

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. When it comes to software products, we must rely on user analytics. Table of Contents.

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Usersnap

OCTOBER 31, 2023

Product managers are responsible for resolving user problem -> and user stories, making effective product design crucial. They employ tools like user personas to encapsulate user characteristics, requirements, and aspirations, emphasizing demographics and distinctive behaviours.

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Data Visualization Feedback Software Product Research Customer Feedback 52

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology. Activation.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

MAY 26, 2021

Today we’re walking you through the best customer engagement software solutions for SaaS in 2021 based on four main criteria: user analytics & tracking features. user segmentation. Good customer engagement software lets you track user identification and engagement data via custom events specific to your product.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

JANUARY 26, 2024

In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the perfect world, there is time to talk with a wide range of users , including existing users, potential users, and also users who have churned. More: SWOT Analysis 2.

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User Testing Product Research Research Software Data Visualization 102

Userpilot

JUNE 11, 2021

This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. We’ll also tell you which data points and metrics you should pay particular attention to and how to track them using the SaaS analytics software listed here!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 4, 2021

Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list. Without a doubt, Walkme is one of the pioneers in the user onboarding market. In other words, Userpilot helps you show the right messages at the right time to the right users.

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Userpilot

JULY 26, 2021

Users get to experience the value of the product before paying for it. Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you. Not exactly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 18, 2020

The whole point of onboarding is to push someone down the user journey , which means you shouldn’t stop at new user activation. You should implement ‘onboardings’ at every stage of the user journey: hence secondary, tertiary, and further onboarding experiences. Part One: Primary Onboarding (Or New User Onboarding).

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Onboarding KPIs Education Analytic Tools Feedback Software 105

Userpilot

AUGUST 27, 2020

This post in an implementation guide inspired by the Adjacent User Theory post by the wildly-successful Bangaly Kaba (EIR @ Reforge, Former VP Growth @ Instacart, Instagram). We wanted our readers to see how they can use Userpilot to turn their adjacent users into activated users similar to what Bangaly Kaba did in Instagram.

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Analytic Tools Customer Experience User Testing Customer Feedback 94

Usersnap

JANUARY 31, 2019

We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. ActiveCampaign is a marketing automation platform which tailors content based on your users’ details and preferences.

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Userpilot

JANUARY 21, 2021

Lots of UI options and an easy-to-use revamped interface , but not enough interactive options for user inputs to build out every kind of walkthrough you may need. Product onboarding is just one of the emphases for Whatfix, but this service has all the functionality you’re ever likely to need (except analytics). Source: userpilot.com.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

JUNE 9, 2022

Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Both are quite pricey and complex, but Userlane is generally considered more user-friendly than Walkme. Userlane and Walkme are both tools for onboarding. Userlane Reviews. Userlane has on average 4.6

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

APRIL 15, 2019

The categories are: Product Roadmaps Project Management Product Analytics User Research Experience and Feature Design User Communication A/B testing and rollout Let’s dig into each of these categories. Product Analytics You need tools to understand how your users are using your product(s).

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Userpilot

FEBRUARY 4, 2021

Email automation can be a powerful tool for your SaaS to boost new user activation and drive growth at every stage of the user journey, if used correctly. Your users’ mailboxes are already flooded with so much mail, it’s *really* hard to get through the noise. How do you use email automation to create value for your user?

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Analytic Tools User Testing Customer Experience Events 98

Userpilot

JUNE 24, 2021

If your SaaS company is starting to see some traction, you’ve probably considered working with an onboarding platform in order to reduce Time To Value (TTV) for your users. Leading onboarding platform feature #4: Customer Analytics. If your onboarding platform doesn’t segment your users, their experience will be generic and boring.

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Analytic Tools Customer Communications Onboarding KPIs Data Visualization 52

Userpilot

MARCH 26, 2020

SaaS businesses are obsessed with user behaviour and marketing data – and nobody argues the need for A/B testing and marketing experiments. Marketing teams use detailed analytics to measure the success of campaigns and to identify areas for improvement. They enable you to see how users are interacting with your product.

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Analytic Tools Research Software Customer Experience Onboarding KPIs 128

Karan Peri

MARCH 10, 2018

A rare white tiger, which is reported in the wild from time to time in the Sunderbans region ‘Edge case’ , A term frequently used by product teams to decide if a specific user need in question is large enough to be built or not. The trouble is that these discussions on edge user needs or behaviours are usually subjective.

Customer Experience 52

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UX Studio: Product Management

NOVEMBER 9, 2017

Most simply: UX research gets feedback from target audience/users about a product. That says target audience, not users. Often UX research proceeds not with those who already use a product (users) but the ones who will hopefully use it (the target audience). Other products leave many user issues unsolved. Validation.

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Product Research Research Software User Testing Feedback Software 94

eG Innovations

APRIL 25, 2022

For example, Information about changes applied to your tenant such as users and group management, updates applied to your tenant’s resources, etc. With Sign-ins log, you can answer to some of these questions below: What is the sign-in pattern of a particular user, application or service? Azure AD Sign-ins log. Required Permissions.

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Amplitude

JUNE 30, 2020

Originally published on the Massive Rocket blog. But for the team at Kwit , an app that helps users quit smoking, retention is about more than keeping users coming back. From there, your team can identify: what drives retention for users; when and why users are dropping off; and what improvements can be made to drive retention.

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User Testing Customer Experience Customer Feedback Strategy 59

Userpilot

JUNE 7, 2021

Best SaaS marketing automation tools for user communication. MarTech tools allow product marketers to send contextual messages to their users at the right time, through the right channel – at scale. Think sending emails or in-app messages across multiple touchpoints, when the user reaches a certain milestone.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

AUGUST 26, 2021

With SaaS product management, the product owner can track product analytics to see how customers are using an app and optimize the experience based on user data. Cloud-based software has made it so you don't need complicated hardware to deploy software changes to end-users. 3 – Customer feedback & analytics.

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