Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. An approachable best-seller that will expand the way you think about applications of research.

Books 80

Books Blog Feedback Software User Testing 80

UX Studio

FEBRUARY 1, 2024

Have you ever sensed that the communication between a UX designer and a UX researcher during prototyping could be more efficient? Have you ever felt that you, as the researcher, told the designers everything in great detail, but the result was very different from what you expected? The line between their work is very thin.

User Testing 91

User Testing Research Software Product Research Feedback Software 91

Userpilot

JUNE 12, 2023

But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? Read on to find 12 important survey types and sample questions to ask. Typeform – best for long-form market research surveys. Why should you be conducting market research?

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Product Talk

NOVEMBER 8, 2023

Like any good product person, she decided to conduct both qualitative and quantitative research to dig into this topic, including running a survey and holding in-depth interviews with community leaders and organizers (like me). Teresa: Product managers, designers, software engineers, user researchers… feel free to add your favorite title.

Product Research 210

Product Research Books Research Software Analytic Tools 210

Userpilot

APRIL 30, 2024

If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. Top blog posts of Marty Cagan to read While his books provide invaluable insights, reading them while managing a career and life can be challenging. Who is Marty Cagan?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Userpilot

APRIL 3, 2024

TL;DR A resource center provides tailored content to aid users in problem-solving your product. Essential elements of most resource centers include user documentation , video tutorials , FAQs, a search function, a feedback widget , product updates , and AI tools. Publish your resource library and promote it to users using a tooltip.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

OCTOBER 29, 2023

If you’re after the answer to the question, we’ve got you covered! One way to determine the willingness to pay is through market and competitor research. Effective customer research techniques include interviews and focus groups as they allow you to collect qualitative feedback. What’s the willingness to pay?

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Mixpanel

JANUARY 12, 2023

From customer research to monitoring and iteration, good copywriting is rooted in data. Start with customer research. You wouldn’t build a product without doing customer research and validating your idea. To get it right, you’ve got to run research to figure out what needs to be said. Keyword research.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Product Talk

FEBRUARY 7, 2024

After reading Continuous Discovery Habits and the Product Talk blog, she started to raise awareness and get buy-in from top management (in order to secure funding for the Master Class). In fact, they became such power users that Miro recently filmed a case study showcasing WebMD’s use of the tool to power their product organization.

Product Research 234

Product Research Reporting Tools User Testing Research Software 234

The Product Coalition

MAY 23, 2022

In this blog, I will consider a hypothetical scenario?—? Note: In interviews, the interviewer is usually your go-to person for any questions that you have about data to diagnose the issue 1. Clarifying Questions The situation that we are considering is pretty broad, to begin with. Inquiry questions to get to the root cause i.

Research Software 138

Research Software Product Management Product Manager Product Research 138

Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? We’ve handpicked the right survey questions under different research categories to make everything easy. Use both close-ended and open-ended questions to collect holistic VoC data.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Lenny Rachitsky

FEBRUARY 13, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. She leverages the latest behavioral-science research to improve products’ conversion, engagement, and, most impactfully, pricing. What if we annoy users? Reddit ’s users flipped out. Strava had bumps.

Data Visualization 102

Data Visualization Product Research User Testing Research Software 102

Userpilot

MARCH 6, 2024

This is the main question we explore in the article. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. This helps create user personas. How do you create a robust product funnel for your SaaS? Its different stages.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

The Product Coalition

JUNE 26, 2022

The Mom Test will basically teach you how to ask good questions, so you can prevent people from lying and throwing fake compliments about your proposed solution/feature. It’s a dumb question because people will lie to you. Ask questions related to the problem you are trying to solve with your idea. especially your mom.

User Testing 115

User Testing Customer Feedback Customer Experience Product Research 115

Userpilot

APRIL 18, 2023

We can all recognize good survey questions when we see them. They’re well crafted to help you gather valuable user feedback. Which question(s) will draw better responses? In this article, we discuss different types of questions, and how to write good surveys. What is a good survey question?

Customer Feedback 98

Customer Feedback Data Visualization Product Research User Testing 98

Userpilot

AUGUST 14, 2023

Analyzing user sentiment is an essential step for all product developers and marketers to take. Survey bias can lead to inaccurate answers, the need to redo costly research, and the deployment of ineffective strategies due to false insights. Repetitive research. And we are here to help! What is survey bias?

Product Research 93

Product Research Data Visualization User Testing Customer Feedback 93

Userpilot

APRIL 10, 2024

The five steps to knowledge base creation include: Identify areas where users need help. Personalize the knowledge base content based on user segment. A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications, or get help with a specific feature.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. What is evaluative research? If so, you’re in the right place! Want to see how?

User Testing 98

User Testing Product Research Research Software Feedback Software 98

Userpilot

MAY 30, 2023

TL;DR The five survey ideas for product management include: Asking users to rate their overall experience with your product, using stars to quantify how satisfied they feel. Asking users to rate from 1 to 5 how easy it is to use your product and measure your customer effort score. The more granular and specific, the better.

Customer Feedback 96

Customer Feedback User Testing Feedback Software Product Research 96

The Product Coalition

MARCH 8, 2023

Transforming User Experience: Exploring the Game-Changing Capabilities of ChatGPT APIs in Next-Generation Applications Are you ready to take your applications to the next level with the power of conversational AI? This allows users to incorporate sophisticated language and speech to text capabilities in their application.

ChatGPT 115

ChatGPT Customer Experience Research Software Artificial Inteligence 115

Generation Focus

AUGUST 16, 2023

Participant recruitment is a big pain point for many researchers and research operations professionals. We understand this, and participant recruitment for research studies is a crucial aspect of the work we do at Generation Focus. Empowering Participants’ Voices : We are all about inclusive research at Generation Focus.

User Testing 62

User Testing Customer Feedback Data Visualization Customer Experience 62

Usersnap

OCTOBER 12, 2021

To collect customer feedback and conduct user testing were means to uncover bugs and manage basic user expectations. This allowed users to click on a feedback button in the application and launch a widget for capturing and annotating screenshots. There are over 7 million users who rely on the app.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Usersnap

JANUARY 26, 2022

Top 5 Ways to Gather Actionable In-App Feedback The Best In-App Feedback Questions For Mobile Apps Wrapping Up: What Are the Benefits of In-App Feedback? No matter where we turn, there are challenges to overcome when we’re talking about user feedback. What you can expect ?????? The Ultimate In-App Feedback Strategy ??

Feedback Software 111

Feedback Software Analytic Tools Research Software User Testing 111

Userpilot

JUNE 28, 2023

Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. To get your customers to talk, however, you must ask the right questions in the right manner. And they are consistent.

User Testing 98

User Testing Customer Feedback Customer Satisfaction Feedback Software 98

Userpilot

JULY 15, 2022

The dark funnel refers to all the hidden touchpoints a user goes through in their customer journey. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. ” to track the source of your users.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Generation Focus

DECEMBER 6, 2021

At Generation Focus, we find it especially meaningful to contribute to research in the accessibility space – that is, research that helps make products more accessible and user-friendly for users with varying impairments, including vision, motor, and cognitive conditions. Keep it Human-Centered. , and “Wow!,”

Research Software 96

Research Software Product Research User Testing Feedback Software 96

Generation Focus

DECEMBER 6, 2021

At Generation Focus, we are passionate about contributing to research in the accessibility space. Conducting research with individuals with accessibility needs helps ensure that products will be usable and accessible for all types of people. Inclusive research begins with inclusive recruitment. Keep it Human-Centered. ,

Research Software 113

Research Software Product Research User Testing Feedback Software 113

Userpilot

SEPTEMBER 4, 2023

There are four primary ways of collecting psychographic segmentation data, including market research , in-app surveys , focus groups, and customer support teams. To learn more about that and how its advanced segmentation feature can help you better connect with users, book a demo today. What is psychographic segmentation?

Product Research 104

Product Research Data Visualization User Testing Research Software 104

Generation Focus

APRIL 27, 2023

Ethnography falls under the anthropology field, but it is a method of research that many other kinds of researchers in different fields can incorporate into their studies. Whether we realize it or not, ethnographic methods are used all the time in market and user research. People are the core of ethnographic research.

User Testing 62

User Testing Product Research Research Software Customer Feedback 62

Userpilot

MARCH 13, 2023

Any savvy SaaS owner or product manager should have a roster of product survey questions to draw from when gathering valuable data. One topic of survey questions to ask is about general research. This next set of questions will help you understand user sentiments: How was your onboarding experience ?

Product Research 98

Product Research Customer Feedback User Testing Customer Experience 98

Userpilot

FEBRUARY 2, 2023

Content testing is a form of user experience research that measures the quality and performance of content. The purpose of this article is to introduce what content testing is, the methods of testing content, and a step-by-step guide to preparing and conducting your research. You can see how users interact with your content.

User Testing 98

User Testing Research Software Feedback Software Product Research 98

UX Studio: Product Management

APRIL 27, 2021

Generative research , sometimes referred to as discovery or exploratory research , is defined by Usertesting as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.”. That’s why we do generative research.

Data Visualization 87

Data Visualization Product Research Research Software User Testing 87

Userpilot

AUGUST 19, 2022

Both user personas and empathy maps are techniques used during the UX design process to understand users on a deeper level and create a product that resonates with them. User personas are fictional characters that represent archetypal users of your product or service. It answers the question: who are we designing for?

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

The Product Coalition

SEPTEMBER 8, 2022

Its blog and studies have golden advice for enterpreneurs, engineers, and of course, product managers. This is a minimized version of your most important question?—?use Can also be used to vet and fact check when someone says their site has ‘millions of users’?—?do ahrefs I absolutely love ahrefs. do they really? what is it for?”

Data Visualization 134

Data Visualization Analytic Tools Reporting Tools Research Software 134

UX Studio

APRIL 19, 2024

To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these tools. In the following blog post, we’ll explore some of the issues and provide solutions for creating a better image-generation experience.

Generative AI 84

Generative AI Research Software Feedback Software Customer Experience 84

Userpilot

JUNE 30, 2022

Conducting UX research and analyzing customer feedback helps you stay relevant to your customers and drive retention. UX survey is one of the most common UX research methods for getting both qualitative and quantitative insights from your users. Segment your user base to trigger surveys for the right audience.

Product Research 98

Product Research User Testing Feedback Software Research Software 98

Usersnap

NOVEMBER 28, 2022

Particularly when you don’t have the right tools or questions, it’s a lot of effort just to understand them, much less to execute on what you can learn. When you need to get a large amount of data quickly and easily, one of the best approaches to gather customer feedback data is using closed-ended questions.

Customer Feedback 98

Customer Feedback User Testing Data Visualization Feedback Software 98