Userpilot

MAY 12, 2022

What are the best practices for new product announcements? What tools and channels can a product manager use to effectively announce new products or features? If you are after answers to these and other questions, you’re in the right place! Like in-app messages, they also are a good way to invite beta testers.

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Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? That’s because users either don’t need them or don’t know how to use them. User stories make you focus on solving specific user problems rather than the actual features. What is overengineering?

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Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

JANUARY 26, 2023

What is inclusive product design? How can you incorporate it into the product development process? Are you ready to dive in? TL;DR Inclusive product design involves building products that are easy to adapt and allow users with different needs to complete their tasks. What is inclusive design? Book the demo!

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Usersnap

JUNE 18, 2020

This article is brought to you by Usersnap , a user testing tool that helps you to communicate visually. The methodology of User Acceptance Testing (UAT) is pretty straight-forward. The implementation itself requires some in-depth knowledge on the available types of User Acceptance Testing, though. And practically.

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Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. What are B2B customer insights?

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Userpilot

JUNE 30, 2023

You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. TL;DR VoC survey employs quantitative and qualitative research to understand customer needs , pain points , and perceptions of your company at different touchpoints in their journey. What is the voice of the customer survey?

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Userpilot

MARCH 14, 2023

But where do you get started with user segmentation? TLDR; With user segmentation, you divide users into groups based on their shared characteristics (i.e. Identify usage patterns of each user segment to see what users need to solve their JTBDs. Boost product growth by gauging the product needs of each user segment.

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Analytic Tools User Testing Customer Feedback Feedback Software 98

Userpilot

NOVEMBER 14, 2022

What’s product planning? How do you apply your product management skills and knowledge to build a robust product plan? What tools do you have at your disposal? The answers to the questions may seem daunting but rest assured as we’ve got you covered! Are you ready? What is product planning?

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Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. Ready to dive in?

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Centercode

DECEMBER 11, 2020

Setting too many expectations may be a quick path to disappointment in life , but what happens when you don’t set expectations during your beta test? Well, two decades of test planning and management has shown us it sort of ends up like the Wild West. Never done a beta agreement before? No problem.

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Userpilot

OCTOBER 15, 2021

We've got you covered. In this blog post, I'll take you through the different types of product launch announcement emails, the product launch email sequence best practices to keep in mind throughout the process, and some fantastic real-life examples to inspire you in your own campaign. Not sure where to start?

Feedback Software 98

Feedback Software Research Software Product launches User Testing 98

Userpilot

OCTOBER 27, 2022

What is iterative testing? What are its benefits? If you’re looking for answers to these questions, you're in the right place, as that's exactly what we're exploring in the article! Rapid iterative testing requires you to run numerous testing sessions in very quick succession.

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UX Planet

FEBRUARY 19, 2024

Because Figma has an excellent platform to run small software (or, in the most common words, plugins), the ability to see and touch this innovation is quite in the hands of every designer that works on Figma, so we can use these plugins from the Figma community to improve our workflow. You can ask to generate a new AI copy and a new image.

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Userpilot

JANUARY 18, 2023

In this guide, we’re going to go over what PLG marketing is and why it just might be the perfect approach for your business. There are four main criteria (Market, Model, Channel, and Product) you need to consider to determine if PLG is the right approach for your company. What is product-led growth?

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Analytic Tools Feedback Software Onboarding KPIs Marketing 98

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do Do I need to perform both? What’s the difference?” you may ask. Source: 5 types of User Acceptance Tests.

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Mixpanel

JUNE 7, 2019

In this blog post I’ll share why we launch features in phases and make customer feedback the primary input for determining readiness. The key lies in prioritizing challenging problems that create business and customer value and then designing a minimum viable product you can launch to address a pain point for the customer.

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Intercom, Inc.

MAY 3, 2018

Product management is about solving problems. Finding those problems to solve, however, becomes increasingly difficult as you scale – where the volume of feedback, and noise level of the vocal minority, compounds by the day. Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well.

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Userpilot

OCTOBER 4, 2022

What are the main categories of adopters? What are the key differences in how they adopt products? To adopt a product, the early majority (34%) need proof that the new product or service will satisfy their needs and will make their jobs easier to complete. They are happy to test the product and provide feedback.

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Feedback Software User Testing Product Research Customer Feedback 98

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? How do you increase engagement at each stage of the customer lifecycle? If you wonder about these questions, we’ve got you. What is the customer lifecycle? What is customer lifecycle management?

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Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

DECEMBER 31, 2022

Are you confused about how to measure and optimize product conversion to boost product growth for your SaaS? You may have the best product page and deploy search engine optimization (SEO), compelling ads, nice and easy-to-understand products, etc., But is it of any real value if you don’t drive conversions after all?

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Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? We’ll also show you tools that will simplify everything.

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Userpilot

MAY 17, 2022

Are you a product manager looking to add enhancements to your existing product and improve engagement ? But what is a product improvement? There will always be changes, updates, and improvements that need to be implemented to improve user experience and keep products competitive. What is a product improvement?

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Feedback Software User Testing Product Research Customer Feedback 98

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. In this blog post, we will be answering this question from different viewpoints. Move quickly to the definiton or the part you are interested in!?

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Userpilot

DECEMBER 6, 2022

Understanding how customers are using your software is key to designing a better product that meets their needs. Access to this type of data can help you to locate bugs and friction in your app, enhance user experience, and retain more customers. You can do this thanks to Userpilot’s newly launched feature, called “heatmaps”.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

JUNE 27, 2022

What is developer marketing, and what is the point of it? In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. The developer community is inclusive and fragmented, so there are very few places where you’d find developers to market them.

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Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important. Let’s dive in!

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Research Software Feedback Software User Testing Product launches 52

Userpilot

JANUARY 20, 2022

Obviously, we’re not advocating that you copy the rest of the market outright, but every creative person throughout history has taken inspiration from their peers. So allow us to share some of the most striking tooltip examples with you. What is a tooltip? Userpilot allows you to build both types of tooltips.

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Onboarding KPIs Data Visualization Customer Experience User Friction 98

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Let’s take a look at the top usability testing methods, and let’s see how they all compare, and identify the best use case, advantages, and disadvantages of each.

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Usersnap

DECEMBER 13, 2022

However, for products, these stages are related to understanding the problem that you want to solve, how you can approach it, what can be improved and how to stay relevant. Knowing where you are, and where you’re going is crucial to setting and achieving goals.

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User Testing Customer Feedback Product Research Customer Experience 52

Usersnap

NOVEMBER 4, 2021

When they give you user feedback, take it seriously! What distinguishes one app or software from another? For you, it’s how you can best develop your software to meet customer needs. For you, it’s how you can best develop your software to meet customer needs. Brand Loyalty.

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User Testing Feedback Software Customer Feedback Customer Experience 52

Mind the Product

APRIL 24, 2018

We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. We didn’t know know if our sales predictions were good or bad. What problem are we trying to solve? (We What is our positioning? It’s a new style of distribution for Mac apps.

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Gainsight

AUGUST 11, 2020

When it comes to making a change in your product or launching a new version entirely, you might spend months analyzing and preparing for this update. You know what you’re doing is in the best interest of your users, but they haven’t been thinking about this change for months as you have. . Change is hard.

Customer Experience 52

Customer Experience User Testing Customer Feedback Product Research 52

Mind the Product

SEPTEMBER 20, 2018

Product managers have a unique view on what’s happening across the business, provided the relationships are working well. I’ve been constantly surprised at what I don’t know, and have always loved the way that product management has allowed me to keep learning. Is this how you see your sales team?

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Mixpanel

SEPTEMBER 9, 2020

At Mixpanel, we’re building software — and creating content — for product managers, so we approached the writing of this book with a product mindset. We spoke with a dozen product managers and data scientists to figure out what kind of content they needed to become more successful with product analytics.

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Analytic Tools User Testing Product Research Customer Feedback 52

Intercom, Inc.

JULY 26, 2018

If you enjoy the conversation, check out more episodes of our podcast. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice. What follows is a lightly edited transcript of the conversation. In reality, you may not see a positive return from a new hire for 12 to 18 months.

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Mixpanel

OCTOBER 6, 2022

Our customer doesn’t care what’s Product and what’s Marketing. Have you ever worked at a startup where there wasn’t a product and marketing team? No person thinks: cruddy blog post, but great product. Maybe I sign up for an advisory call And then finally start a trial and test out a virtual learning environment.

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Usersnap

JANUARY 26, 2022

Don’t you agree? What we’ve witnessed among our customer base is this: companies that continue to optimize their SaaS product tend to grow faster, and sustain their customer base long-term. Well, collecting in-app feedback, whether mobile or web, is key to knowing what to build, design and improve upon.

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