UX Planet

FEBRUARY 25, 2024

Hi there, My name is [Your Name], and I design cool stuff. Best, [Your Name] ### Email Template 2: Portfolio Highlight Subject: See What I’ve Created! Hi [Recipient’s Name], I’m [Your Name], and I create designs that people love. Hey [Recipient’s Name], I noticed some websites or brands could use a little sparkle.

ChatGPT 85

ChatGPT User Testing Customer Feedback Research Software 85

Userpilot

APRIL 24, 2024

If you, too, are looking to streamline your user research process, there is no tool better than Userpilot. It enables you to collect customer feedback in-app, analyze user behavior using multiple reports, and conduct product experiments. Book a demo to learn more. Book a demo to see it in action.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Userpilot

AUGUST 10, 2023

What are some user onboarding best practices? What’s user onboarding in the first place? And, how to optimize it to provide an excellent user experience and reduce the time to value? User onboarding best practices for SaaS – Yaakov Carno. moments , helping users experience value quickly.

Onboarding KPIs 96

Onboarding KPIs Customer Experience User Testing User Friction 96

Userpilot

OCTOBER 22, 2023

You can re-engage these users using a targeted win-back email or push notification with personalized messaging. Or, you can conduct surveys (such as the NPS survey ) to better understand what your users need and satisfy those needs. Book a demo today to learn more. What are dormant users?

User Testing 105

User Testing Customer Experience Customer Feedback Analytic Tools 105

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Identify highly engaged users in Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Events 98

Userpilot

OCTOBER 15, 2023

One way to optimize product performance is by personalizing your marketing strategies for each user segment. Automated user onboarding reduces time to value by guiding users to the Aha! Contextual in-app messages help increase user engagement and drive account expansion. The name comes from the shape of the chart.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

NOVEMBER 2, 2023

Book the demo to see how you can use it to improve your marketing efforts and drive revenue growth. This is different in PLG companies, where users have a chance to experience the product through free trials and free plans and pay only for advanced features or plans, which happens much later in the lifecycle.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

FEBRUARY 26, 2024

Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. Examples include ad clicks, demo bookings, free trial sign-ups , MQL to SQL conversion rates , or activation rates. Book the demo! For each funnel stage, choose relevant metrics.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

FEBRUARY 25, 2024

Tag and name key funnel events to track interactions like page visits, enabling funnel analysis for optimization and conversion improvement. Proactive in-app support enhances user experience and conversion rates by delivering targeted, contextual help to users as needed. A/B testing with tooltips with Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 105

Userpilot

JANUARY 15, 2024

TL;DR Empathy-driven design focuses on putting yourself in the user’s shoes and building solutions that cater to real user needs. Empathic design helps you: See the world through users’ eyes—understand their pain points and motivations. Identify user experience gaps and reduce friction.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

MAY 3, 2023

Designed strictly to help you shape your product experience , Userpilot helps you reach just the right customer, even allowing for localization into a target customer’s language. Book a demo today to learn more about how Userpilot helps you efficiently capture customer feedback without code. What is Intercom?

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

OCTOBER 6, 2023

The stage where a lead becomes a free trial user. Here, your goal is to offer a smooth first-time user experience as they explore and realize the value of your product. So, book a Userpilot demo if you want to trigger in-app messages and fuel your marketing funnel. case studies, alternative pages, etc.).

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Userpilot

JUNE 6, 2023

Customer journey analysis maps and dissects all user interactions with the product to remove friction from the user experience. Trends analysis tracks long-term changes in user behavior to guide product roadmap development. To see how you can leverage it for product data analytics, book the demo!

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Userpilot

APRIL 29, 2024

Book the demo to find out more! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer segmentation? For instance, for users who haven’t completed the adoption events, you can design in-app messages that prompt them to engage with the relevant features.

Customer Experience 105

Customer Experience User Testing Customer Feedback Analytic Tools 105

UX Planet

FEBRUARY 1, 2024

Unmasking Dark Patterns Photo by Ankit Singh on Unsplash Dark patterns are intentional design patterns used to deceive users and make them perform actions against their will. User experience design couldn’t stay on the sidelines and has assimilated some existing deceptive practices while inventing new ones.

UX 75

UX Travel Download Advertising 75

Userpilot

MAY 7, 2024

Book a demo to get started. Try Userpilot and Take Your User Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a software walkthrough? A software walkthrough is an app onboarding that guides users through key features and processes of a software product. Consider adding secondary onboarding.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. Stay present. 8 Choose a Decision Rule.

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Weak Development Team Product Management Product Manager User Testing 265

Userpilot

JANUARY 29, 2023

Design a customer-centric product experience today with Userpilot. Book a demo to learn how Userpilot’s effective features can improve your customer experience. What is product experience in SaaS? It encompasses everything that shapes the user experience before and after the purchase.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

Userpilot

JUNE 8, 2022

The difference between the critical user journey maps and user experience journey maps is that the former prioritizes different aspects of a customer journey over others, while the latter monitors the overall customer experience across every touchpoint and channel. Want to build product experiences code-free?

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

NOVEMBER 14, 2023

Book the demo to find out more! Omnichannel analytics is the process of collecting, analyzing, and interpreting data about user behavior from multiple channels and touchpoints along the customer journey. For example, make sure to standardize event names across different apps for easier analysis afterward.

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

Userpilot

JULY 18, 2023

Use a free trial and book a demo whenever possible. Book the Userpilot demo to see how its feedback, analytics , and engagement features can support your product growth. These tools include features like real-time messaging, voice and video calls, and file-sharing. user/month Business+ – from $12.50/user/month

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

MARCH 29, 2024

Implement app usage analysis and convert new users to repeat buyers. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? Notice how it only asks users for their name and work email.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

JANUARY 8, 2024

Book a demo now to begin. A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). ProductHunt uses upvotes from real users to rank products.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

OCTOBER 27, 2023

The free Mixpanel plan doesn’t allow users to save their cohorts for future use. Userpilot provides better value for money and is a user-friendly no-code solution that allows you not only to gather insights but also act on them. Book the demo to check it out! What are Mixpanel cohorts? It can also help you find solutions.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

APRIL 7, 2024

Userpilot is a digital adoption platform built to enable users to reach their Aha moment and achieve their goals. Book a demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the Aha moment? Aha moment examples: Slack.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. books for product managers give you more context and more exhaustive analyses. Best books for product managers. launch new features to the right user segment with contextual in-app messaging.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit.

User Testing 137

User Testing Product Research Product Marketing Customer Experience 137

Userpilot

MARCH 28, 2024

It involves collecting data about user interactions with the product and analyzing it for patterns. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Userpilot is a product growth platform with user analytics and feedback functionality.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 12, 2023

Book a demo to learn more. With this information, you can adjust your messaging , campaign channels, pricing , and other elements of your strategy. An effective way to collect user persona data is to send your surveys to new sign-ups as part of your welcome flow. User persona example from Userpilot.

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. CES surveys focus on understanding the customer experience and identifying friction points. Second, it helps you segment your users.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

OCTOBER 6, 2022

A FAB statement is a kind of sales message that promotes the features, advantages, and benefits of a product to the customers. They are used to track user engagement and design contextual in-app guidance, and in-app self-service solutions. Book the demo ! Features are easy to identify, name and describe in an objective way.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Feedback 97

Userpilot

SEPTEMBER 29, 2023

Book the demo to see how! Funnel analysis is an analytical technique that involves tracking and analyzing users’ progress through a sequence of steps leading to a key conversion event. It’s normal that gradually users drop off at subsequent stages of the journey. What is funnel analysis?

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Feedback Software 105

Business of Software Conference

SEPTEMBER 20, 2023

You read excellent books like “Resonate”, “Pesentation Zen”, and “Confessions of a Public Speaker.” And since I’m a software developer, I’ll think of the audience as my users. And if they’re my users , then this presentation is a user experience. And if it’s a user experience, then what am I?

Presentation 52

Presentation Customer Experience UX User Experience 52

Userpilot

MAY 3, 2023

We also check out Pendo’s pricing plans and what its users think about it. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. You start designing Pendo onboarding experiences by setting business and user goals. Book the demo!

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

The Product Coalition

DECEMBER 2, 2021

To ensure every possible acquisition channel is covered, the below comprehensive list of acquisition channels from the book Traction has been used as a basis. If your app has specific content that can be tailored to suit a target audience, then you will need the capability to send varied targeted messages for them to take action.

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Research Software Technology User Testing Strategy 169

Userpilot

MARCH 23, 2023

Book the demo ! Examples of quantitative NPS survey questions Here are some great close-ended question examples to ask in your survey to collect quantitative data: How likely are you to recommend (product name) to a friend or colleague? You can also replace your product’s name with a feature to collect feature-specific feedback.

Product Research 98

Product Research User Testing Feedback Software Customer Feedback 98