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Five Ways to Track Customer Sentiment

Alchemer Mobile

To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Delivering customer love starts with listening to your customers.

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Standing together: How Intercom customers are providing relief during COVID-19

Intercom, Inc.

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

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Why UX Design Strategy is Crucial for Business Success

UX Planet

Contrasting UX Strategy with General UXDesign While general UX design centers on the tangible aspects of a productits visual appeal, functionality, and overall feelit involves brainstorming details like color schemes, constructing wireframes, and building prototypes. It focuses on execution: how to bring these elements tolife.

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How Perplexity builds product

Lenny Rachitsky

He’s a brand designer, but he does audio engineering and he’s doing all kinds of research to figure out how to build the most interactive and interesting podcast. I assume much of your success has been due to hiring well, and keeping a very high bar. How do your product/design review meetings work?

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. And Digg is an iconic brand, really amazing products in its time.

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Generative AI Solutions: Revolutionizing the Content Industry

The Product Coalition

Due to deep learning’s parallel computing capabilities, generative AI models may be trained and used on high-performance computing platforms, enabling scalability. This involves developing a deployable system that can produce outputs in real-time or very close to real-time from the improved prototype.

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Where does Production fit within the Design Cycle

UX Planet

That’s one of the reasons Design Systems are built. The language that sustains and defines a Design System, has a series of elements which enables Designers to quickly shape and materialize a solution in order to both test and build the actual output with the collaboration of their peers in Development.