Userpilot

JULY 22, 2025

Based on user profile data or persona. By analyzing feature adoption dashboards, you can measure the impact of your campaigns and iterate for better results. This data-driven approach is key to understanding user needs and driving long-term value. Ultimately, Userpilot helps you create a continuous feedback loop.

Onboarding KPIs

UX Planet

MAY 27, 2025

For decades, banks competed through branch locations, branding and fee structures. The answer lies in offering what others dontfeatures that make life easier and smarter, like real-time financial insights, savings alerts that actually help and seamless integration with the digital tools people already use.

Finance

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. Integration : The product works well with other tools and systems.

Customer Satisfaction

Userpilot

JULY 14, 2025

" The solution isn't more tools: it's one omnichannel customer engagement platform that connects every user interaction and related analytics. But in my experience, this is nearly impossible to achieve with separate marketing tools for web, mobile, and email.

Analytic Tools

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code.

Analytic Tools

UX Planet

JUNE 20, 2025

You define a brand personality, and AI drafts your content, emails, and onboarding. In this AI-first design era, tools will let one person do the job of many — prototyping, validating, deploying, and iterating faster than ever. Or a B2B tool that shortens workflows dynamically when it detects cognitive load on the user.

Research Software

Userpilot

JULY 23, 2025

Furthermore, collecting and acting on user feedback in real-time is crucial for continuous improvement. This playbook explores how product-led engagement, powered by in-app guidance and user analytics, provides a scalable solution to the retention challenges faced by the EdTech industry. Higher education tools (e.g.,

Analytic Tools

Userpilot

JULY 23, 2025

Furthermore, collecting and acting on user feedback in real-time is crucial for continuous improvement. This playbook explores how product-led engagement, powered by in-app guidance and user analytics, provides a scalable solution to the retention challenges faced by the EdTech industry. Higher education tools (e.g.,

Analytic Tools

Alchemer Mobile

NOVEMBER 6, 2024

The following content is from our new e-guide, Customer Feedback in the Digital Era. Organizations of all types, from Fortune 500 brands to government agencies and school districts have all been going through Digital Transformation for decades. Embracing customer obsession in this way can set your brand apart in a crowded marketplace.

User Testing

Userpilot

MARCH 30, 2025

Tailored learning: Duolingo uses user data to adapt to individual learning styles and progress. Track them using analytics tools that monitor user behavior and identify trends. To see how much you’ve progressed, compare engagement data before and after implementing new strategies.

Analytic Tools

Gainsight

JULY 1, 2025

Back in my Salesforce days, I used to show up to executive meetings armed with a ton of passion, and just a little bit of data. Fast-forward a few years, and the good news is: we do have the data now. Level 1: Activity Metrics—Your Baseline Pulse Check It’s time to fall in love with data, even if numbers aren’t your thing.

Product Research

Arkenea

JUNE 27, 2025

However, the healthcare industry is one of the few fields where technological and SaaS (software as a service) solutions haven’t progressed much. Healthcare SaaS Market Overview Software-as-a-service continues to grow drastically as the healthcare industry seeks state-of-the-art software to increase versatility and accessibility.

Research Software

Crafty CTO

AUGUST 1, 2025

Scaling test-time compute delivers benefits across all model paradigms—there’s a feedback loop effect. It shows off the model in the ways that matter to us, which is they can use all your tools and they can fit into all your workflows. Developers get fine-grained control over how much TTC gets applied.)

Research Software

Business Acumen Institute

SEPTEMBER 18, 2023

We’re happy to be doing this again as a as a co-branded initiative because business acumen has become so incredibly pronounced. Project management Institute is there sort of certifying body, and they have all kinds of interesting tools, but one of the things that they focus on is what they call a talent triangle.

Data Visualization

Alchemer Mobile

MARCH 14, 2022

This report contains data from the following app categories: Finance. Personal Services. Business Services. Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps. Food and Drink. Healthcare. Media and Entertainment.

Data Visualization

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. backend, frontend can deliver easily for bugfixing) Forgotten, not feedback in the loop. I was asked to lead this part.

Product Research

Alchemer Mobile

JANUARY 17, 2019

Because many brands struggle to gather customer feedback in proactive, non-intrusive ways, feedback typically comes from the smallest, most vocal group of customers. Many brands today may think they build products around their customers based on feedback from a majority, but they couldn’t be further from the truth.

User Testing

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

User Testing

Alchemer Mobile

FEBRUARY 2, 2021

For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Third-party tools, like Google Analytics and Optimizely , can also be integrated with most web pages.

Feedback Software

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. In response, consumers interacted more with brands through their apps. On average, most brands only hear from less than 1% of their customers surveyed. Mobile survey benchmarks.

Product Research

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. The product feedback loop.

Product Research

Alchemer Mobile

MARCH 29, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Health Insurance.

Healthcare

Johanna Rothman

DECEMBER 11, 2020

Strategy and Product Feedback Loops. Everyone agrees they want innovation: Which products and services the organization offers. These problems and questions are all about delays in the system's feedback loops. It's time to see these feedback loops, starting with the team. Product-Only Feedback Loop.

Product Research

Alchemer Mobile

JUNE 16, 2022

For mobile app customers, providing mobile feedback tends to involve navigating to a difficult-to-find support center or responding to an email buried in their spam inbox. It’s much easier for them to simply uninstall an app and move on to the next alternative rather than trying to communicate with a brand and troubleshoot the issue.

Feedback Software

Alchemer Mobile

NOVEMBER 21, 2022

The importance of gathering mobile customer feedback. How to gather mobile app feedback . Tips to get better in-app feedback. The importance of gathering mobile customer feedback. Data shows that customers expect to be interacted with, and those interactions heavily influence retention. Love Dialog. Rating prompts.

Customer Feedback

Userpilot

AUGUST 14, 2023

As third-party data becomes less reliable, first-party analytics are going to shape most business decisions going forward. And the transition is already happening, as 88% of marketers think first-party data is more important now than a couple of years ago. While first-party data is completely private.

Data Visualization

Alchemer Mobile

MARCH 9, 2022

Frankly, the answer to that question is this: For most brands, customer retention is a nut they still haven’t cracked. Retention rates are a strong indicator of whether or not your product or service is high-quality and valuable. Let customers know you care by closing the feedback loop. Conclusion.

Customer Feedback

The Product Coalition

MARCH 1, 2022

Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. How hard are you working the following methods for customer insight collection ? Customer feedback insights will help your product team prioritize , make improvements, and achieve long-term goals.

Feedback Software

Alchemer Mobile

FEBRUARY 14, 2023

. – February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. Alchemer Workflow leverages Alchemer’s award-winning heritage to deliver the fastest, easiest, most effective way to close the feedback loop with customers and employees.

Product Research

Userpilot

NOVEMBER 22, 2023

Most SaaS companies understand the value of user feedback , but few actually have a system in place to collect feedback and customer data. Other businesses spend a small fortune on focus groups only to end up with zero actionable feedback and insufficient analytics to make data-driven decisions.

Data Visualization

Intercom, Inc.

DECEMBER 10, 2019

But we didn’t necessarily have full control of those outcomes, nor were we entirely able to predict them. Earlier this summer we released Inbox apps , which allows Intercom customers to customize their Intercom Inbox by arranging their tools and the information they see about their customers. As we scaled, that had to change.

Onboarding KPIs

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. It is also about changes in how cross-functional teams access, make sense of, and act on complex behavioral data. Interact directly with customers, with rapid feedback loops, more signal, and less noise. Data Literate.

Data Visualization

Alchemer Mobile

AUGUST 27, 2020

The technical skills our respondents possess increased from there, with 25 percent of respondents reporting strong technical skills (i.e. At the end of the day, companies are left with no guidance or insight as to what needs to be done to improve an NPS score—and ultimately, what needs to be done to grow actual business and customer loyalty.

User Testing

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. UXPressia. Productboard.

Research Software

Userpilot

MAY 17, 2022

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? If you don’t, you’ve been missing out on a lot of user-generated insights.

Product Research

Userpilot

JUNE 29, 2024

This is particularly important because, according to the PWC Future of CX report, 75% of Americans decide to buy a product over others based on the CX alone. To gather and analyze user feedback, follow the strategies compiled in this blog. We also include tips for closing the conversation in an effective product feedback loop.

Customer Feedback

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Here are examples of a few demographic data categories: Age. Nationality.

User Testing