Userpilot

NOVEMBER 7, 2023

TL;DR Customer engagement is the level of involvement and interactions that customers have with a brand’s product or service. Embed educational microvideos in the UI so users can visualize exactly how to use your product. This can come from customer interviews, product analytics, surveys , heatmaps, and more.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Modus Create

APRIL 13, 2022

Atlassian announced a brand new product — Atlas , a teamwork directory that facilitates open sharing and provides context about work within and across teams. You have a homepage for every project and can define project goals and the definition of success. Atlassian Data Lake will simplify custom dashboards, reporting, and analysis.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

APRIL 27, 2023

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Reach out to promoters for online reviews to boost your social proof.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

SEPTEMBER 16, 2022

Customer Experience (CX) is the perception a customer has of your brand based on their interaction across all stages of the customer journey. Offering self-service support so users can access a help center inside your app. You can use Userpilot to apply some of these tactics without coding, so why not try a demo yourself?

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Userpilot

MAY 30, 2023

We’ll dive into their features, use cases, pros, and cons, giving you more insights than standard review sites. However, the platform is buggy and the analytical features are limited. Whatfix dashboard Whatfix is one of the top digital adoption platforms around and a driver of innovation in this space.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 24, 2023

Alternatively, is there another in-app onboarding software that surpasses these two options? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion. To develop an effective interactive user guide, you need a powerful no-code tool by your side.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 3, 2023

Review sites aren’t always helpful because their reviews only touch the surface. However, their pricing plans are limited and you get the UserGuiding branding in the lower plan. However, users have reported frequent bugs. Customize the button texts, colors, and designs to match your brand.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 4, 2023

We also go over each tool’s pricing, reviews, and pros, and cons to help you make a confident decision. With UserGuiding, you can create product experiences completely code-free. However, its price plans have stingy feature limits and the lowest price plan comes with UserGuiding branding. Let’s get right into it.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 27, 2023

We know that review sites aren’t always super-helpful. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback , or NPS – you’ll find the answer if Walkme, Apty, or Userpilot is the best fit for you here! All of this is possible without coding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. However, it doesn’t offer complete UI patterns and there have been performance issues reported. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 21, 2023

Choosing a no-code tool can be overwhelming – the last thing you want is to get stuck in an expensive annual plan. An ideal tool must be truly no-code, offer a range of UX patterns, support user segmentation , and enable tracking of product analytics. Or is there an in-app onboarding tool superior to both?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 1, 2023

And is there a better in-app feedback software that would better fit your needs? There are so many options on review sites that it’s difficult to pick just one. Additionally, it should be customizable, support feedback analytics and response monitoring, as well as integrate with popular third-party tools.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 8, 2023

Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills. All of this is possible without coding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. However, the platform is prone to bugs, and the available analytical features are somewhat limited. Powerful analytics to try new ideas based on real-time data and find ways to optimize the customer experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many alternatives on review sites that it’s hard to pick just one. Userlane is a code-free digital adoption platform that allows you to collect in-app customer feedback through its NPS. But it all comes at a price.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 4, 2023

Well, you’re in the right place because as opposed to review sites, this will be a thorough analysis of each tool’s use cases, features, pricing, pros, and cons. While it’s known for its robust analytics, Pendo lets you easily create onboarding experiences. Let’s dive in. But it all comes at a price.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 18, 2023

Choosing the ideal product growth platform for your SaaS business can be a daunting task. While review sites offer some insights, they often lack in-depth comparisons. Join us as we help you make an informed decision on whether Chameleon, Spekit, or Userpilot is the perfect fit for your business needs. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Lenny Rachitsky

MARCH 5, 2024

I know many guides exist, but until this post, I’ve never had one definitive guide to share with people that doesn’t also overwhelm them. A few startups that have shared their metrics publicly include Twinr , a no-code mobile app builder that won Product of the Day.

Startups 116

Startups Feedback Software Onboarding KPIs Technical Review 116

Userpilot

MAY 8, 2023

We know that review sites aren’t always super-helpful. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the best fit for you here! All of this is possible without coding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 1, 2023

And is there an alternative in-app feedback software that delivers the best value for money? In this post, we’ll discuss exactly that – what the perfect software for customer feedback should deliver and which will be the best choice for your company’s needs. Is Pendo or Whatfix the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 4, 2023

Unlike review sites that offer limited information, we’ve written a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Although renowned for its powerful analytics , it also enables easy creation of onboarding experiences. Without further delay, let’s delve into the details.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 21, 2023

And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Pendo is a comprehensive digital adoption platform with impressive analytics, in-app feedback, and product adoption features. Get a Demo to see it in action.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 18, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. By using Help Scout, businesses can efficiently manage customer interactions and monitor and resolve any issues.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 18, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. All of this is possible without coding. Let’s dig in! Book a demo to learn more. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 18, 2023

We know that review sites aren’t always super-helpful. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if Pendo, ProductFruits, or Userpilot is the best fit for you here! All of this is possible without coding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 21, 2023

And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. With Pendo , you’ll have access to impressive analytics, in-app feedback, and product adoption features , all in one place. Not what you were expecting?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Usersnap

JANUARY 31, 2019

If you work with a tool which is missing in this list, just send it to us hello@usersnap.com and we will review it. It is an intuitive feedback management tool which encourages customers to submit bug reports and ratings through its outstanding simplicity. It’s definitely one of the better resources for marketing out there.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Userpilot

MAY 21, 2020

Sure, you don’t want to blindly obey every bit of customer feedback you collect, but you should definitely make sure you listen out. They don’t ask as much from your customers as long-form surveys, and you can place them in-app so that your customers definitely see them. That’s what customer feedback tools are for.

Feedback Software 81

Feedback Software Analytic Tools Research Software User Testing 81

Userpilot

APRIL 6, 2021

If you really do a great job, they might just turn into brand advocates that start referring their friends to you as well. If you speak to a typical business owner, they will be losing sleep over how to attract more new business. You can make the same argument for SaaS businesses. Why is Customer Retention important?

Feedback Software 64

Feedback Software Research Software User Testing Customer Experience 64