Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. According to an InMobi survey , the number one challenge facing app developers today isn’t design or development.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Alchemer Mobile

AUGUST 5, 2020

While we saw DAU (daily active users) stay pretty consistent for traditional banking apps since the pandemic hit, it spiked for budgeting apps and other mobile-first brands. If you’re one of these brands, I have a question for you: What are you doing to meet your customers where they’re at and collect their feedback?

User Testing 246

User Testing Finance Customer Feedback Feedback Software 246

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. This month, we have passed the three million download mark for the show. That just blows my mind.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Product Talk

JULY 12, 2017

It’s easy to think you already do continuous product discovery. They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. Most product teams are starting to integrate discovery practices into their product development process. Hypothesis Testing.

Product Research 213

Product Research User Testing Data Visualization Research Software 213

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback. 10 top customer feedback tools Userpilot — The best in-app feedback tool with extensive survey options.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

APRIL 5, 2022

The Finance apps from our research are separated in three subcategories: Fintech (credit score, mortgage, stocks and bonds, loan consolidation, etc.), DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. 5 Mobile Customer Feedback Strategies for Finance Apps. How FinTech Brands Can Use Sentiment Data to Improve CX.

Finance 261

Finance User Testing Feedback Software Research Software 261

Alchemer Mobile

MARCH 22, 2022

In our research, Food and Drink apps are separated into two subcategories: Restaurants (both QSR and sit down) and Food Services (grocery, food delivery, digital recipes, etc.). Read on for data-supported research and benchmarks Food and Drink apps should focus on in 2022 and beyond based on what was learned from a year like no other.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

Alchemer Mobile

APRIL 12, 2022

The mobile investments teams made to Travel apps in 2020 paid off in 2021, fast-tracking the comeback Travel brands desperately needed after a year of uncertainty and low engagement, particularly in Transportation and Hospitality and Tourism. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Data included: Ratings and reviews.

Travel 261

Travel User Testing Research Software Feedback Software 261

Alchemer Mobile

APRIL 20, 2022

Mobile teams rose to the challenge by testing new ways to engage the increased number of consumers in their apps. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. eCommerce brands were in a boon last year, and they capitalized on engaging with the increased volume of consumers through their mobile experiences. Popular phrases.

User Testing 243

User Testing Feedback Software Customer Experience Customer Feedback 243

Alchemer Mobile

DECEMBER 8, 2022

If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop. Instead, we encourage you to see it as an opportunity to do better.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Alchemer Mobile

JULY 2, 2019

The path to success in product management is not a straight line. Product” isn’t a major that can be studied in school, the role looks vastly different across industries, and many product managers don’t begin their careers in the field until they’ve amassed experience in other areas.

Product Research 198

Product Research User Testing Feedback Software Product Management 198

UX Studio: Product Management

MARCH 18, 2020

Sure, those are important, but to reach those goals, first, you have to get people to download your app. The million-dollar question is: how to increase app downloads? Why aren’t you having enough app downloads? These are paramount for reaching your ultimate goal: increasing app downloads. . Getting to the core problem.

Download 95

Download Research Software User Testing Customer Experience 95

Alchemer Mobile

MAY 12, 2022

DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Extreme demand drove MAU, usage, and consumer emotions, so mobile teams working in Home had to pivot how they gather and act on customer feedback. The average survey response for Home was 3%, much lower than the overall average of 13%. The Ultimate Guide to Closed-loop Feedback.

Data Visualization 264

Data Visualization User Testing Reporting Tools Feedback Software 264

Alchemer Mobile

MAY 18, 2022

Brands in Business Services had varied experiences in 2021. Brands working in monitoring and security faced hurdles more in-line with regular marketplace patterns. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Product Management Lessons from Experts at Mailchimp, SAP Concur, Auth0, and productLivity. Popular phrases.

Data Visualization 264

Data Visualization Reporting Tools Feedback Software User Testing 264

Alchemer Mobile

MARCH 9, 2022

So, why does it often get deprioritized in favor of customer acquisition and app downloads? Frankly, the answer to that question is this: For most brands, customer retention is a nut they still haven’t cracked. Retention rates are a strong indicator of whether or not your product or service is high-quality and valuable.

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

ProductPlan

APRIL 9, 2020

Carlos González de Villaumbrosia has over 10 years of experience building teams and digital products in the US, Europe, and Latin America. Carlos founded Product School in San Francisco in 2014. Today, the company is the global leader in product management training with 20 campuses worldwide and a live online campus.

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Alchemer Mobile

APRIL 27, 2021

While exact metrics and the prioritization of those KPIs differs from company to company, there are three key areas all product managers measure: Customer acquisition. Ultimately, measuring these different KPIs allows product managers to answer the question, “Why?” Why are app downloads down this month? Retention and engagement.

User Testing 245

User Testing Product Management Product Manager Customer Experience 245

Alchemer Mobile

MARCH 31, 2022

In 2021, 64% of consumers prompted responded that “Yes,” they loved the brand. These quick responses are a great way for brands to quickly understand consumer emotion without asking people to leave the app for feedback, or to take another step away from their intended use of the app. Expressed customer sentiment.

User Testing 263

User Testing Feedback Software Customer Experience Customer Feedback 263

Roman Pichler

AUGUST 11, 2020

This article assumes that you are familiar with the product vision board or the key elements of a product strategy : market, value proposition, standout features, and business goals. Vision Captures Product Idea or Business Objective. Cause : A confusion about what an effective product vision is.

Vision 303

Vision User Testing Research Software Product Research 303

Userpilot

NOVEMBER 27, 2023

Looking for a good in-app surveys tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app surveys on review sites, but they don’t make the choice any easier. Get a Userpilot demo for in-app surveys and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52

Alchemer Mobile

AUGUST 26, 2021

In-app feedback is also immediate, so you get insight into what’s happening in real-time. This allows you to quickly make changes, pivot your product roadmap, and improve the customer experience before customers move on to your competitors. Why you should be collecting in-app feedback. Examples of in-app feedback collection.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Product Innovation Educators

JANUARY 9, 2023

Insights on brand storytelling for product managers. This is a branding and messaging issue. This is a branding and messaging issue. As product professionals, we need to help position our products in ways that make sense for customers and the organization. 2:14] What is brand storytelling?

Branding 94

Branding Data Visualization Magazine Customer Feedback 94

Alchemer Mobile

MARCH 16, 2021

These changes were driven by a variety of unprecedented factors due to the coronavirus epidemic, which catapulted mobile app downloads, usage, and corporate investment. Brands shifted focus to improving long-term retention. Understand customer emotion by gathering, measuring, and acting on feedback to make product decisions.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Alchemer Mobile

MAY 19, 2020

Many brands today may think they build customer-centric products based on feedback from a majority, but they couldn’t be further from the truth. In reality, our data shows that brands only hear from less than one percent of their customer base , which we call the “vocal minority.”.

Feedback Software 147

Feedback Software Product Research User Testing Feedback Loop 147

Alchemer Mobile

AUGUST 24, 2021

The days of measuring an app’s success by downloads and ratings are long behind us. Love Percent: Unique to apps using the Apptentive Love Dialog , this metric starts with showing your mobile customers a one-question in-app survey: “Do you love this app?”. 1. Focus on a handful of important KPIs.

Analytic Tools 290

Analytic Tools Feedback Software Marketing Strategy 290

Alchemer Mobile

APRIL 14, 2022

DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. However, while mobile teams surveyed 37% of their consumers for feedback, only 8% responded (13% overall)—an area for improvement in 2022. Telco apps prompted 38% of their consumers for surveys (28% overall) and received an impressive 32% response rate (13% overall).

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Product Innovation Educators

MAY 15, 2023

What a community can do for your product – for product managers Today we are talking about building a community for a brand or product. Which reminds me that this episode is sponsored by the Product Mastery Now Community—that’s right, we have a community for listeners of this podcast.

Branding 95

Branding User Testing Customer Experience Customer Feedback 95

Alchemer Mobile

MAY 4, 2022

From surveys to reviews to social media, the amount of customer feedback brands collect on a daily basis can make you feel overwhelmed. Our guide, How to Measure, Analyze, and Use Mobile Customer Sentiment, will help you improve product experiences, inform marketing campaigns, and beat your competition.

User Testing 245

User Testing Customer Feedback Customer Experience Download 245

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. Prototyping tools : Product teams use these to create efficient low-fidelity and high-fidelity prototypes.

Data Visualization 88

Data Visualization Analytic Tools Research Software Feedback Software 88

Userpilot

JUNE 19, 2023

Let’s explore 12 strategies to boost user engagement on your app and increase conversions, retention, loyalty, and ultimately, product growth. TL;DR User engagement is the level of “interactivity” that users have with your product, the value they get from it, and the desire to keep using it. Feeds product growth.

User Testing 81

User Testing Product Research Feedback Software Customer Experience 81

Alchemer Mobile

MAY 19, 2022

Brands in the Utilities industry faced various hurdles throughout 2021. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Learn How Pilot Flying J Uses Apptentive Mobile Surveys and Fan Signals. The Ultimate Guide to Closed-loop Feedback. So, You’ve Collected Customer Feedback – Now What?

User Testing 264

User Testing Feedback Software Data Visualization Customer Feedback 264

Roman Pichler

SEPTEMBER 13, 2022

Listen to the audio version of this article: [link] Download file | Play in new window | Duration: 10:10 | Recorded on September 13, 2022. An effective product strategy is key to successfully create, enhance, and manage a product. But what exactly is a product strategy? But what exactly is a product strategy?

Product Strategy 303

Product Strategy Strategy Vision Product Research 303

Alchemer Mobile

MARCH 14, 2022

Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. Ultimately, consumer feedback doesn’t matter without taking action. Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Roman Pichler

MARCH 14, 2023

Listen to the audio version of this article: [link] What Information Should a Product Strategy Provide? I like to think of the product strategy as a high-level plan that helps you realise your vision and that answers the following four questions: Who is the product for? What kind of product is it and what makes it stand out ?

Product Strategy 300

Product Strategy Strategy Vision Product Research 300

Userpilot

MARCH 21, 2024

Are you selling your product to the right people? Creating customer profiles helps you better understand your target audience, enabling you to attract more product-qualified leads , provide personalized customer service , and drive retention. How do you even know if you have no clue what your ideal customer looks like?

Data Visualization 91

Data Visualization User Testing Customer Experience Customer Feedback 91

Alchemer Mobile

APRIL 27, 2021

While exact metrics and the prioritization of those KPIs differs from company to company, there are three key areas all product managers measure: Customer acquisition. Ultimately, measuring these different KPIs allows product managers to answer the question, “Why?” Why are app downloads down this month? Retention and engagement.

User Testing 162

User Testing Product Management Product Manager Customer Experience 162

Userpilot

OCTOBER 30, 2023

Looking for a good in-app surveys tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for in-app surveys on review sites, but they don’t make the choice any easier. Get a Userpilot demo for in-app surveys and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Product Research 52