Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

Analytic Tools 110

Analytic Tools Research Software Data Visualization Government 110

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys.

Data Visualization 131

Data Visualization Reporting Tools Analytic Tools User Testing 131

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Nobody rants quite like Laura Klein. Quote of the Episode. Sponsor us.

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

Intercom, Inc.

APRIL 1, 2021

She joined the ranks in early 2019, after spending 16 years at General Electric working as a director for its technology and healthcare programs and leading the Women in Technology initiative to address the gender imbalance in technical fields and get more women involved. Then, I led an initiative for GE for women in technology.

Research Software 223

Research Software Customer Experience Healthcare Data Visualization 223

Product Talk

DECEMBER 7, 2022

Whether you are brand new to conducting customer interviews or have conducted hundreds of customer interviews, this guide will cover everything you need to know including: What are customer interviews? Product teams have a variety of research activities they can draw upon when engaging with customers. Tweet This. Tweet This.

User Testing 197

User Testing Reporting Tools Customer Experience Research Software 197

DISQO

OCTOBER 27, 2014

The first-to-mind solution wins. A multi-screen world, with ad-wary consumers and a lack of ROI metrics, has rendered Don Draper’s big budget brainwashing useless to all but the biggest brands. Instead, startups manufacture desire by guiding users through a series of experiences designed to create habits. Manufacturing Desire.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

DISQO

OCTOBER 27, 2014

The first-to-mind solution wins. A multi-screen world, with ad-wary consumers and a lack of ROI metrics, has rendered Don Draper’s big budget brainwashing useless to all but the biggest brands. Instead, startups manufacture desire by guiding users through a series of experiences designed to create habits. Manufacturing Desire.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

DISQO

OCTOBER 27, 2014

The first-to-mind solution wins. A multi-screen world, with ad-wary consumers and a lack of ROI metrics, has rendered Don Draper’s big budget brainwashing useless to all but the biggest brands. Instead, startups manufacture desire by guiding users through a series of experiences designed to create habits. Manufacturing Desire.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

The Product Coalition

FEBRUARY 22, 2023

Although the Web3 realm has other elements, such as cryptos, decentralized finance (DeFi), metaverses, and hardcore blockchain solutions, the market scope for non-fungible tokens is comparatively higher this year. As a business, you should fix the niches you will sell in your NFT marketplace platform.

Research Software 118

Research Software Technical Review Customer Experience User Testing 118

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . What in-app or in-game purchases were made? DAU (daily active users), MAU (monthly active users), and ARPU (average revenue per user) are simple KPIs that are easily measured using an analytics platform like Indicative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Intercom, Inc.

MAY 14, 2018

For instance, the fundamentals of good marketing haven’t changed: crisp writing, a compelling story, strong brand, and of course, a great product to market. You could say we’re biased, but the evidence became clearer than ever when messaging apps surpassed social networks in popularity in 2016: Reach. 1.5X: In-app messages are 1.5

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

BrainStation Product Management

AUGUST 7, 2019

Hosted by designers Rob Hayes and Tom Creighton, Framework is “a podcast about the process of researching, planning, and building that goes into bringing a product to market.”. The episode focused on the design and development of Synapse, BrainStation’s unique, data-driven student learning platform. This Week in Startups.

User Testing 63

User Testing Research Software Product Research Product Management 63

BrainStation Product Management

AUGUST 7, 2019

Hosted by designers Rob Hayes and Tom Creighton, Framework is “a podcast about the process of researching, planning, and building that goes into bringing a product to market.”. The episode focused on the design and development of Synapse, BrainStation’s unique, data-driven student learning platform. This Week in Startups.

User Testing 40

User Testing Product Research Research Software Product Management 40

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. It helps a company transfer complicated concepts and ideas in an entertaining and easy to digest form. Would you like to produce an engaging explainer video for your company too?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Business of Software Conference

JANUARY 23, 2020

Do you design your business software like game designers design games? Rahul Vohra founded Superhuman as the antidote to boring email platforms. Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. How can you find fun in the usually mundane?

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. The bigger idea is actually “audio”, not specifically podcasting. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. The bigger idea is actually “audio”, not specifically podcasting. Thanks, Andrew. The Podcast Ecosystem in 2019.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40