Mind the Product

JANUARY 30, 2019

His presentation, Product Thinking for Marketplace Startups , does an amazing job of documenting the differences between pipes and platforms, the three fundamental forces of marketplaces, and the specific challenges of catering to customers concerned with the well-being of their fur babies. Quote of the Episode. Quote of the Episode.

Product Research 82

Product Research B2C Technical Review Entertainment 82

Mind the Product

SEPTEMBER 24, 2019

Brand reputation. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Brand reputation. Listen if you’d like to learn more about.

Product Research 113

Product Research Customer Experience Entertainment Consulting 113

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . billion video gamers around the world — and 16% of U.S. What Is Gaming Analytics?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Mind the Product

SEPTEMBER 24, 2019

Brand reputation. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Brand reputation. Listen if you’d like to learn more about.

Product Research 100

Product Research Customer Experience Entertainment Consulting 100

Mind the Product

AUGUST 20, 2019

Once you start thinking of users as “bad actors”, it makes you frame their intentions really negatively – and it makes you challenge the brand and design decisions you’re making to build for this [specific] case. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 90

Customer Experience Product Research Entertainment User Testing 90

Intercom, Inc.

AUGUST 12, 2021

He’s been the Chief Revenue Officer and Chief Strategy Officer at Dialpad, the cloud communication platform, since the spring of 2018, but his fascination for conversations and natural language processing came even sooner. Early in 2017, Dan joined the speech analytics startup TalkIQ, which would later be acquired by Dialpad, as their CEO.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223

Intercom, Inc.

APRIL 29, 2021

Just ask any content marketer – they would rather have the resources and the time to focus on both, because to build a strong marketing brand, you need an approach that covers both the awareness and the acquisition. That’s why, if you want to build a brand that stands out from the crowd, you need to be open to experimentation.

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

The Product Coalition

FEBRUARY 26, 2021

Apple is more than a brand, it is a whole world that is not available for everyone though. To understand what stands behind Apple’s strategy, you should dip a little bit deeper into its revenue breakdown. Every year, a burst of innovation by small startups steadily eats out more and more from the large technology pie.

Customer Experience 103

Customer Experience Technical Review Systems Review Software Review 103

Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. It powers THG’s own brands, including lookfantastic, MyProtein, ESPA and Glossybox, as well as such international giants as Nintendo and Honda.

Analytic Tools 108

Analytic Tools Research Software Data Visualization Government 108

Mind the Product

MARCH 14, 2019

If they have to jump through several verification hoops to set up their account, keeping them entertained during this process can be make or break. Illustrations can Build Strong Brand Recognition – Fast. Whether it’s to convey an emotion or explain a process, illustration can achieve in a glance what words alone can fail to do.

Customer Satisfaction 175

Customer Satisfaction User Testing Banking Customer Experience 175

The Product Coalition

DECEMBER 14, 2019

The Sneakers Agency is a full-service digital product development company focused on helping brands launch and grow their businesses. Since 2014, the company has been a trusted partner for more than 50 startups and global brands like Pepsi, Vimeo, Barbarian, etc. DCFS (foster care), American Heart Association, and many more.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

UX Studio: Product Management

JULY 14, 2021

We hope this article will help you better understand what the leading companies in design thinking do and how to choose the most suitable design strategy firm to partner with. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Department of Product

JANUARY 17, 2023

Here is a thread about unintended consequences Typically 60-70% of direct-to-consumer brands in the US are on @Shopify. Brands who sell on Shopify do so because they’re able to drive a decent amount of traffic to their site with their social media ads. CAC isn’t too high.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Indeed startups are often launching with or driving the development of new technologies. Today’s consumers are quickly becoming dependent on a constant connection with information, entertainment and education, all only a tap away all day, every day.

Data Visualization 133

Data Visualization Reporting Tools Analytic Tools User Testing 133

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . This Week in Startups. Product Hunt Radio. How I Built This. The Product Podcast.

User Testing 63

User Testing Research Software Product Research Product Management 63

Amplitude

AUGUST 17, 2020

In today’s world, customers engage with your brand through multiple channels: in-app, email, text, chat, and more. While there are many channels you can use to connect with your customers, though, it’s important to choose the right one that makes sense for your particular strategy. The best brands make customers feel loved and heard.

Customer Experience 52

Customer Experience User Testing User Friction Analytic Tools 52

The Product Coalition

OCTOBER 25, 2018

It is essential to create a planned marketing strategy in order to ensure app success. This article will describe the best marketing practices for your mobile app and how to effectively build a successful marketing strategy. Brand voice: how does my brand voice sound and how can my app enhance that tone? Gamify your app.

User Testing 60

User Testing Feedback Software Customer Experience Marketing 60

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. These are comprised of startups and a fair number of non-VC funded companies.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . This Week in Startups. Product Hunt Radio. How I Built This. The Everyday Innovator .

User Testing 40

User Testing Product Research Research Software Product Management 40

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. How do you determine what is and isn’t working? How do you know what your customers need and want?

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Product Coalition

OCTOBER 23, 2019

Users expect travel brands to provide them with personalized guidance, the ability to fix their problems at meteoric speed, and a seamless experience with every swipe of the screen. What do these travel startups share? To prevent malfunctioning and crashes, make sure your QA strategy is in place. 37 million, and TripAction?—?$154

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Mind the Product

APRIL 25, 2017

Over the last decade I’ve had an intimate view of the media industry from all sides of the table: from my tiny video startup , to the largest media distributor in the US (Comcast), to a hyper-growth media platform (Spotify), to a huge legacy media company (Viacom)… leading product management organizations in each.

Analytic Tools 62

Analytic Tools Data Visualization Product Management Product Manager 62

Intercom, Inc.

APRIL 5, 2018

Adam: One thing people are always curious about is how a startup got its first users. That helped so much because we were able to A/B test very early on, which is something a lot of smaller startups struggle with. From a branding perspective that makes sense. Duolingo’s early growth experiments.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. These are comprised of startups and a fair number of non-VC funded companies.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Andrew Chen

DECEMBER 13, 2018

Ada shares her insights on the contrasting skill sets needed when working at a big company versus a small startup, after having herself gone from a small startup to a huge organization like LinkedIn back to a two-person startup with her husband. Big companies versus small ones. Personal life OKRs. Some quotes from the episode.

Startups 79

Startups Customer Experience User Testing Product Research 79

Intercom, Inc.

APRIL 1, 2021

Working for a bedrock, old school company, which was great, and then taking that to this startup company that just turned 20 years old in January. That’s a bit about how I made it here, and I’ve had a chance to work for two really powerful brands. But that is what made them all the more entertaining.

Research Software 223

Research Software Customer Experience Healthcare Data Visualization 223

Andrew Chen

DECEMBER 13, 2018

Ada shares her insights on the contrasting skill sets needed when working at a big company versus a small startup, after having herself gone from a small startup to a huge organization like LinkedIn back to a two-person startup with her husband. Big companies versus small ones. Personal life OKRs. Some quotes from the episode.

Startups 40

Startups Customer Experience User Testing Product Research 40

Business of Software Conference

JANUARY 23, 2020

If toys are fun to play with it suggests an interesting strategy for making good games. We do this in superhuman serving mastery by creating a product that is both challenging yet powerful and we serve respect and recognition by creating a brand that is premium and aspirational. Our founder is running their startup.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Gainsight

FEBRUARY 2, 2024

They not only teach the customer how to use their various sales and marketing products, but they help customers improve the execution of their sales and marketing strategies, e.g., how to write better copy, run better experiments, or create more effective blog posts. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Business of Software Conference

MARCH 24, 2021

We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service. So David and I set the direction, and the strategy and the vision and sort of where we’re headed. we have 56 people in the company.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40