Userpilot

MAY 14, 2023

Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. The feedback insights let you know exactly what your customer needs and expects from your brand. For example, you can use the insights to personalize the onboarding process for new users and increase the trial-to-paid conversion rates.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

OCTOBER 17, 2023

That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Competitor reviews to identify where your competitors are delighting or disappointing their audience.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Retroactive analytics Retroactive analytics enables non-technical product teams to track user behavior data without any coding. Let’s get right to it! No integrations.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

UX Planet

JANUARY 16, 2024

Here is an example that demonstrates how implementing a well-defined typographic hierarchy can significantly enhance text readability, compared to text-based content lacking such organization: As you can see in the example above, the difference between typographic chaos and clarity is striking. But, designers must tread carefully.

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Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. But how do you know where to begin in UX design ? Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. What is UX design?

Research Software 103

Research Software User Testing Feedback Software UX 103

Userpilot

MAY 17, 2023

So if you’re wondering what to include in a survey intro, keep reading this article as we cover the best practices and analyze some real-life examples you can learn from. There’re five great introduction examples from successful companies, and they include: A direct and intuitive intro for an NPS survey. via email, social media, etc).

Feedback Software 98

Feedback Software Analytic Tools Product Research User Testing 98

Userpilot

SEPTEMBER 12, 2022

So let’s dive into details and learn from examples of what customer touchpoints are. Customer touchpoints are all customer interactions with your brand — direct and indirect. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition. Activation.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

MAY 3, 2023

You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. Book a demo today to learn more about how Userpilot helps you efficiently capture customer feedback without code. Short-form Intercom survey example.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. While they may use a lot of the same UX components, product tours can be completely linear ; segmented or branching ; or fully interactive. Source: userpilot.com.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

APRIL 19, 2022

Looking for upselling examples that you can apply in your SaaS to drive growth with account expansion ? In this article, we'll go over what upselling and cross-selling are in SaaS companies, how to measure their success, and what are some of the best examples of upselling tactics to kick-start the user upgrade process.

Analytic Tools 98

Analytic Tools Onboarding KPIs User Testing Customer Experience 98

Userpilot

OCTOBER 4, 2022

Looking for some customer retention examples to inspire your strategy? In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. You’ll also learn how to use customer retention software to maximize your retention game. This section goes over 15 customer retention examples.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Data Visualization 98

UX Planet

JANUARY 29, 2024

Today, Designers use AI to generate feature ideas, improve UX writing, and write better explanations when handing designs to developers. Their goal is to facilitate the creation of screens and code faster for designers and developers. Here is an example of a test I did with ChatGPT.

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Analytic Tools Systems Review Data Visualization ChatGPT 83

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

JANUARY 30, 2023

But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. Becoming aware of the product's existence through branding and marketing campaigns. Evaluation. They include: Innovators.

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User Testing Feedback Software Research Software Onboarding KPIs 98

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. Nowadays, a company can’t compete on level ground with others in almost any field without hiring a UX/UX designer or collaborating with UX agencies. Demand generates supply, so there appear more and more UX design agencies.

UX 96

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Userpilot

JULY 14, 2023

Ten examples of bad customer service to avoid. The following are examples of how bad customer service can cause poor customer experience: No real-time support, such as no chatbot , no self-service options, or long wait times on chat, results in poor customer service. Use a brand monitoring tool to respond to social media complaints.

Feedback Software 96

Feedback Software Customer Experience User Testing Customer Feedback 96

Userpilot

JUNE 15, 2022

If you’ve ever had a fantastic product experience when using an app, you’ve seen emotional design examples in action. In this article, you’ll learn why emotional design is important, what it means, and how you can use emotional design to enhance your product UI/UX design. Increases adoption due to positive experiences.

UX 69

UX Feedback Software Customer Experience User Testing 69

Userpilot

JANUARY 5, 2023

In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. Some best practices for creating NPS follow-up questions include personalizing the follow-up questions, using branding colors, localizing the question, and adding a “Thank You” page.

Data Visualization 97

Data Visualization Feedback Software Customer Feedback Customer Experience 97

Userpilot

AUGUST 15, 2022

Examples of micro goals include understanding your audience, determining your product proposition and messaging , and improving your PQL conversion rate. Examples of macro goals include increasing product adoption , reducing churn, and product internationalization. Micro goals examples. Micro vs macro goals.

Product Marketing 98

Product Marketing Feedback Software User Testing Marketing 98

Userpilot

NOVEMBER 20, 2022

You should digitize the customer experience because today’s customers expect to have digital experiences when interacting with any brand. They want to be able to search for companies, find reviews, interact with the website, and reach out to the brand online. Example of a customer journey map.

Customer Experience 98

Customer Experience User Testing Customer Feedback Embedded Analytics 98

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free.

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Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

OCTOBER 10, 2022

How about some product marketing examples? In this article, we consider 10 SaaS product marketing examples. Some useful product marketing examples include: Postfity’s use of welcome screens to collect customer data and personalize their experience. 10 Product marketing examples to inspire your product team.

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98

Userpilot

MARCH 18, 2022

In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience. Consider using Userpilot to help deliver in-app messaging and experiences, code-free! Let’s get started!

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

FEBRUARY 4, 2023

TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future. First of all, it strengthens the relationship between your brand and its customers. Users are fast to form opinions on brands and slow to change them.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Userpilot

JANUARY 12, 2023

Looking for behavioral segmentation examples that drive conversions at different customer journey stages? We’ve compiled an extensive list of tips and tricks to act on your customer data to improve customer brand loyalty and marketing strategy and drive account expansion and product adoption.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis. Sentiment Analysis Examples.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! Alternatively, you have the option to tag features manually.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

SEPTEMBER 16, 2022

Customer experience examples are everywhere. Hence we’re here to show you 15 of the best examples we could find. Customer Experience (CX) is the perception a customer has of your brand based on their interaction across all stages of the customer journey. Driving customer loyalty. Increasing WOM. Improving customer-led growth.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Userpilot

OCTOBER 20, 2023

However, sentiment analysis takes things a step further to get a clearer view of your brand reputation in the eyes of multiple customer segments. In this guide, we’ll go over what sentiment analysis is, why you should do it, and look at 10 sentiment examples! Get your free Userpilot demo today! Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! Onboarding checklist editor. Checklist preview.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. It shines a spotlight on: Famous marketing brands that have integrated AI technology. Examples of AI in marketing abound all around us today. Marketing AI best practices.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Userpilot

APRIL 30, 2022

In the end, you’ll know how to create in-app notifications code-free. Pick the ones that are most suitable for your brand and audience. It is a UX/UI pattern that aims to draw users’ attention to a specific area or spot on the screen. Look at an example from Surfer: Surfer using in-app notification to announce a new feature.

Feedback Software 98

Feedback Software Analytic Tools Software Review Customer Feedback 98

Userpilot

FEBRUARY 3, 2023

Perform social listening on social media and review sites to see an unfiltered look at what customers are saying about your brand. Build a customer journey map to make sure you’re hitting all the touchpoints and understanding how customers engage with your brand at every moment. Creating user segments in Userpilot.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. For longer signup processes, use gamification to improve the UX and create fully engaged customers. What is onboarding UX? Ready to get into it?

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Reduce customer churn due to friction. Good UX and navigability.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98