Userpilot

OCTOBER 28, 2024

This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. For example, let’s say your team is developing new project management software for small- to medium-sized businesses.

User Testing

Userpilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Attention Insight — an AI tool for heatmap analysis — encountered a roadblock with user activation during its free trial, where only 47% of users completed a heat map analysis. But it doesn’t have to be that way.

Onboarding KPIs

Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs.

Analytic Tools

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. What are the different types of help center software?

Analytic Tools

UX Planet

MAY 27, 2025

For decades, banks competed through branch locations, branding and fee structures. The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. But trust isnt earned by just having a mobile-friendly app.

Finance

Sequent Learning

OCTOBER 29, 2024

Strategic Product Management: Sunset Decisions, Platform Benefits, and Team Structures Introduction Strategic decisions around product lifecycle management, platform integration, and team structures are critical for product managers in established tech companies.

Feedback Software

Userpilot

APRIL 30, 2025

Your app experience makes or breaks user loyalty: the slightest improvement can boost retention and revenue. In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. How can Userpilot help you improve the mobile app experience?

Analytic Tools

UX Planet

DECEMBER 25, 2024

However, when ROI becomes the primary metric for UX, it stifles creativity and empathy and reduces UX to a mere tool for conversion. UX is more thanmetrics Technological advancements have propelled UX into the limelight. Negative feedback spreads like wildfire, damaging a brands reputation and discouraging future customers.

UX

Userpilot

OCTOBER 19, 2024

What does customer satisfaction look like for SaaS businesses? Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. As a result, satisfying customers is key to any success in SaaS. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market.

Customer Satisfaction

UX Planet

DECEMBER 6, 2024

How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. How do you create an experience that captivates users and enhances their learning journey?

Feedback Software

Userpilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

Analytic Tools

Lenny Rachitsky

NOVEMBER 19, 2024

Below, Hilary Gridley , director of product management at WHOOP, shares strategies she’s learned to leverage the latest AI tools to not just become a better manager but to level up her entire team. These tactics and tools are practical and actionable, and you can start experimenting with them today, even if you’re not managing.

User Testing

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships.

Analytic Tools

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools

Userpilot

JULY 12, 2025

Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? The tools you use determine the depth of your behavioral segmentation capabilities. You have the goals, now get the tool that makes it easy. Basic analytics (e.g.,

Analytic Tools

Reveal

AUGUST 14, 2025

It’s a signal that your app isn’t delivering visible value. That’s why more SaaS teams are investing in customer retention with embedded analytics. In 2025, 81% of data analytics users rely on embedded analytics to surface value inside the app before users even think to ask for it. If outcomes aren’t clear, they cancel.

Embedded Analytics

Userpilot

DECEMBER 31, 2024

Youre constantly juggling tickets, FAQs, and feedback, all while trying to provide a frictionless experience. Thats where the Userpilot Resource Center comes in. An in-app resource center is crucial to delivering a top-notch self-serve experience. Surveys : You can embed surveys to collect on-demand feedback.

Embedded Analytics

Userpilot

JULY 22, 2025

Based on user behavior and in-app actions. With Userpilot, you can move beyond static email campaigns and leverage in-app messaging triggered by user behavior. Ultimately, Userpilot helps you create a continuous feedback loop. To make that happen, onboarding teams often have to stitch together a patchwork of tools.

Onboarding KPIs

UX Planet

MAY 25, 2025

In the bustling world of eCommerce, UX design isnt just a buzzword; its a strategic tool that can make or break your businesss success. Imagine it as a journey your potential customers embark on, starting from the moment they become aware of your brand to the final step of making a purchase. So, what exactly is a conversion funnel ?

Data Visualization

Userpilot

MAY 30, 2025

Tracking mobile app performance metrics can feel daunting. One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Then, select 3-5 mobile app performance metrics tied directly to it.

Onboarding KPIs

Userpilot

JULY 14, 2025

Or they never install the mobile app and miss half the product experience. " The solution isn't more tools: it's one omnichannel customer engagement platform that connects every user interaction and related analytics. Your user signs up on the web but ignores the onboarding flow and never returns.

Analytic Tools

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? In this post, we’ll examine which Product Fruits competitor is the better digital adoption platform for your needs. In-app announcements. NPS surveys and feedback widgets. What is Product Fruits?

Analytic Tools

Userpilot

MAY 28, 2025

You finally launched your mobile app. While downloads are rolling in after months of development and a well-formed launch marketing plan, your mobile app adoption metrics show a concerning pattern: users sign up, look around, and quit the app almost immediately. 80% of users abandon apps within the first three days.

Analytic Tools

Centercode

JUNE 24, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing

Centercode

JULY 25, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking

Userpilot

MARCH 30, 2025

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. Put simply, app downloads are great but insufficient.

Analytic Tools

Centercode

JULY 30, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

Feedback Software

Centercode

JULY 28, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing

UX Planet

MAY 25, 2025

Now, in Part 2, we shift focus to the next critical phase: Planning for instrumentation & recruitment , ensuring youre equipped with the right tools, participants, and strategies to conduct effective, User-centred interviews. Pair this with reliable note-taking tools , whether an online transcribing tool or traditional pen and paper.

User Testing

Userpilot

JULY 12, 2025

Email sequences and support docs We have some basic in-app checklists We don’t have a formal process How do you announce new features to drive adoption? Mainly through email newsletters In-app, but it’s one-size-fits-all We struggle to announce features effectively How do you identify why trial users don’t convert?

Data Visualization

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing

UX Planet

MARCH 29, 2025

However, having a good approach provides you with confidence and solutions. Identify their pain points and propose design solutions tailored to resolving thoseissues. Data-Informed Choices : Rely on user studies, market evaluations, and feedback to inform your strategy. Yes, that happens more frequently than youd expect.)

Feedback Software

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

User Testing

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users.

User Testing

Userpilot

JULY 17, 2025

In the sections below, I’ll be sharing my favorite PLG campaign types and breaking down examples from well-known product-led SaaS companies to give you some inspiration. Next up, they share a video from a customer success manager that instantly humanizes the brand and increases the chance of users clicking through the email.

Customer Experience

Centercode

JUNE 27, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing