Media Apps: 2020 Mobile Customer Engagement Benchmarks
Alchemer Mobile
MAY 14, 2020
So, what can these brands do to capture, analyze, and act on these changing customer behaviors? because it helps people have a frame of reference to understand changes they’re seeing in their own metrics. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time.
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