Remove Branding Remove Policies Remove Technical Review
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How Do You Build a Remote Teams Now, in 2022?

The Product Coalition

They want to know how to create a team that works diligently and creatively to serve customers and shareholders better. I managed many remote and hybrid teams for large brands. Try this: Create a shared calendar and use it to track work progress, then review that calendar at meetings. 2: Clear Policies. Technology.

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How customer expectations are rising – and what to do about it

Intercom, Inc.

According to a Microsoft Global State of Customer Service report , 90% of respondents said that customer service is an important factor in their choice of, and loyalty to, a brand. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

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Build Better Products – Laura Klein on The Product Experience

Mind the Product

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

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Beat Your Competition: Building a Stand-out Mobile Customer Experience

Alchemer Mobile

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. So, we won’t waste your time.

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2020 Changed Your Customers: Here’s How to Win Them Over

Centercode

And in the realm of technology, Centercode research revealed that 55% of consumers planned to skip in-store shopping completely and purchase new tech devices online — an 8% increase from 2019. That means that for makers of these tech products, those shifts in behavior raise the stakes of every release.

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Top Six eCommerce QA Tips: What to Undertake to Keep Ahead of the Competition

The Product Coalition

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Otherwise, they won’t choose a company with a tarnished brand image. Is there a way for companies to produce such technically complicated solutions with less financial and effort contribution?

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How to Develop a Fintech App: Features, Trends, and Costs

The Product Coalition

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?