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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.

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Mergers & Acquisitions in Product Management: How to Navigate Growth & Integration

Productside

In this edition of Productside Stories , we dig into Brians 30-year legacy of building, integrating, and supercharging product portfolios across healthcare, software, media, and government. The pivot to customer list acquisition worked out eventually, but only because they discovered the real story during diligence, not after.

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Why Design-to-Dev QA Still Stings

UX Planet

We pour weeks into meticulous Figma files, yet the last mile between mock-up and production code keeps tripping us up. This is an honest autopsy of why QA hurts and how teams can start healing it — today — without buying more software (though new approaches are brewing). How Did We End Up Here? Each side assumes the other “gets it.”

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. UX analytics tools worth considering. Do you start by establishing a goal first or deciding whether tools like Google Analytics are enough for the job? What are the tools for UX analytics?

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How retail brands turn disconnected feedback into action

Alchemer Mobile

But here’s the challenge: while brands have gone omnichannel, their feedback strategies often haven’t. When data stays siloed by channel—store surveys over here, app reviews over there—it’s nearly impossible to connect the dots and holistically understand the full customer experience. You can read the full, free e-guide here.

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21 Product Feedback Software for Collecting Actionable Insights

Userpilot

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.

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The Best Tools for Interactive User Guides (In-Depth Analysis)

Userpilot

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs. What are their key features?