UX Planet

MAY 25, 2025

Instrumentation & RecruitmentSetting the Stage for Effective User Interviews Part 2 (of 5) of the UX Research Playbook series Previously in Part 1 of The UX Research Playbook series, we explored how to set UX research up for success by crafting well-defined research goals within a structured framework.

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UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel.

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Product Innovation Educators

FEBRUARY 17, 2025

Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses. Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology.

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Reporting Tools Feedback Software Customer Feedback Technical Review 179

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Photo by KOBU Agency Usability testing is a user experience (UX) research methodology carried out to uncover problems and opportunities in a design.

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UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral.

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User Testing Product Research Research Software Data Visualization 59

Centercode

JULY 25, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

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User Testing Research Software Feedback Software Analytic Tools 52

Lenny Rachitsky

JULY 13, 2025

The seven “magic lenses” for choosing between multiple product ideas 6. The biggest mistake engineers make when building with AI tools 7.

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User Testing Startups Product Research Differentiation 101

Centercode

JUNE 27, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

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User Testing Feedback Software Research Software Reporting Tools 52

UX Planet

MAY 25, 2025

I mean frictionless, user-obsessed, data-driven design choices that guide your customer from just browsing to Add to Cart without ahiccup. Ever wondered why some eCommerce websites seem to effortlessly turn casual browsers into loyal customers while others struggle to keep visitors engaged?

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Userpilot

JUNE 2, 2025

This leads to errors like sending a product update notification at 1 AM or showing the wrong message to the wrong user segment. 78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. One swipe, and your user is back in the app.

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Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Centercode

JUNE 24, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

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User Testing Feedback Software Research Software Reporting Tools 52

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

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User Testing Customer Feedback Data Visualization Feedback Software 52

UX Planet

MAY 1, 2025

Few companies demonstrate the power of thoughtful user experience better thanAirbnb. It results from a tightly woven relationship between brand mission and product design , focused entirely on customerneeds. When users open the app, they see a curated set of inspiring destinations and stays. Airbnb takes a different approach.

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UX Planet

JULY 2, 2025

It sparked itself due to repeated occurrences of utilizing some applications that produced substantial frustration on my part, and that propelled this reflection on what it means to respect your users, cultivate a positive customer experience, and why some brands don’t care in the least about digital commitment levels with their users.

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UX Planet

JUNE 9, 2025

Users don’t file bug reports about it, but they feel it — and so do we. But enough “close enough” decisions create: Brand erosion: Colors shift, headings wobble, the product stops feeling cohesive. Cognitive tax: Users subconsciously work harder to parse layouts that don’t align. I’ve heard that sentence whispered at 1 a.m.

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Software Review Reporting Tools Feedback Software Systems Review 89

freshtrax

MAY 30, 2025

We somehow landed on matcha, and he told me about a video hed recently seen saying, “You know, some Chinese matcha brands are deliberately misleading consumers into thinking they’re buying Japanese products.” What’s the impact on consumers? We don’t see how this could mislead consumers.”

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Userpilot

MAY 30, 2025

You aim to extract meaningful insights to improve app performance and user engagement. For example, when my goal was to reduce first-session abandonment by 20% over a quarter, here are the metrics I focused on: Load speed on onboarding screens: Aim for content to finish loading under two seconds to keep new users engaged.

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Onboarding KPIs Feedback Software Analytic Tools Research Software 89

UX Planet

APRIL 17, 2025

Imagine this: A potential customer lands on your eCommerce site, intrigued by your offerings. A harmonious blend of User Experience and Conversion Rate Optimization. While UX is all about creating a delightful customer journey, CRO zeroes in on converting those delightful moments into actual sales. Sound familiar? The solution?

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UX Customer Experience User Testing Customer Feedback 105

Userpilot

JULY 24, 2025

What’s your biggest challenge with new user activation? A solid customer lifecycle strategy starts with a strong onboarding experience. Getting users to their “aha!” Guiding different user segments effectively. Understanding where new users get stuck. Collecting feedback to inform our roadmap.

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Analytic Tools Feedback Software Data Visualization User Testing 66

Userpilot

JULY 12, 2025

Understanding your main objective helps tailor the approach to user behavior analysis. Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? Effective behavioral segmentation allows for timely and relevant user communication.

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Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

JULY 22, 2025

What’s your biggest challenge with user onboarding communication? Reaching users with the right message at the right time. Personalizing communication based on user behavior. How do you currently segment users for onboarding messages? Based on user behavior and in-app actions. Guide users to “aha!”

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Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships.

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Analytic Tools Feedback Software Research Software Reporting Tools 52

UX Planet

MARCH 3, 2025

7 Best Landing Page Design Practices to Boost Conversions Landing pages are vital for businesses aiming to convert visitors into customers or leads. Key Points Research suggests landing page design best practices can significantly boost conversions, with an average rate of 5.89% across industries. 5 by over 1,000 customers.

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Userpilot

JULY 12, 2025

What’s the main goal behind your interest in an Amplemarket Case Study? Understanding your primary objective helps us see if a product-led approach could be a better fit than traditional sales outreach for your growth strategy. This is a common challenge we see in many case studies. Stop relying on outreach alone.

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Data Visualization Analytic Tools Feedback Software Customer Feedback 66

UX Planet

FEBRUARY 6, 2025

Traditional banking often struggles to capture and maintain customer engagement. The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands.

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Userpilot

MARCH 30, 2025

But is your mobile user acquisition strategy strong enough? If you expect users to come naturally just because your product is good, youre already at a disadvantage. Not only are there over 2 million apps in the Google Play Store , but also about 13% of business apps succeed (even less for consumer apps).

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Research Software User Testing Customer Experience Customer Feedback 66

Lenny Rachitsky

FEBRUARY 25, 2025

product marketing, user research, content design, etc.). Some net-new work could be commissioned to close critical gaps in understanding user behaviors, especially if these gaps are identified early. Other functions could be added depending on availability/resourcing (e.g. What are some of the leader’s favorite/pet ideas?

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UX Planet

MARCH 29, 2025

In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. At its core, UX strategy serves as your guide for crafting experiences that genuinely resonate with users and encourage them to engage.

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Feedback Software UX Weak Development Team Research Software 62

Arkenea

JUNE 28, 2025

No matter what your product or service offering is, the landing page of your SaaS website is most likely the customer’s first point of contact with your brand. According to a study at Google , an average person takes less than half a second to form a reliable first impression of a website. Let’s dive right in!

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UX Planet

JUNE 19, 2025

As technology moves beyond flat screens into 3D spaces, designers face a new challenge: creating experiences that users don’t just see, but step into. An immersive world is a digital or mixed space that surrounds the user and feels real. Comfort Zone The area around the user that feels natural and easy to interact within.

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Data Visualization Feedback Software Analytic Tools Research Software 55

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Your localized experiences, combined with other in-app personalization strategies, will enable you to consistently deliver value and reduce user churn.

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Analytic Tools Feedback Software Research Software Data Visualization 66

UX Planet

DECEMBER 6, 2024

How do you create an experience that captivates users and enhances their learning journey? Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? You attract more people and build a loyal customerbase.

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Feedback Software Analytic Tools Research Software Data Visualization 105

PMLesson's Ace the PM Interview

MARCH 4, 2025

Discord is a communication platform with text, chat, and video services and over 200 million users.   When interviewing at Discord, you might run into mention of Wumpus, a fun character and mascot of the Discord brand. Highlight things like collaboration and a customer-first mindset. Using UDP, build a chat program.

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Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

DECEMBER 31, 2024

Lets be honestsupporting your users can feel overwhelming at times. Youre constantly juggling tickets, FAQs, and feedback, all while trying to provide a frictionless experience. Its no small task, especially when your users expect fast, easy answers right at their fingertips. Thats where the Userpilot Resource Center comes in.

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UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

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Data Visualization Banking Reporting Tools Analytic Tools 67

Usersnap

DECEMBER 18, 2024

It keeps users in the loop, builds trust, and makes your teams life so much easier. Lets turn those product updates into something users look forward to. Its not just about listing updatesits about giving users exactly what they need in a way thats clear, engaging, and valuable. Speak your users languageno jargon, no fluff.

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Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

JANUARY 15, 2025

As product managers and onboarding specialists, you’re juggling a million priorities: feature adoption, activation milestones, reducing churn… And crafting the perfect email sequence that guides users to success? Want to crack the user onboarding code? The truth is, there’s no one-size-fits-all answer.

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