Certifications Customer Experience Framework Naming 
Userpilot
AUGUST 18, 2022
Customer advocacy is a powerful force for driving business growth without breaking the bank. There is nothing more important to a brand than making its customers happy. Nevertheless, efforts shouldn’t stop there. But what exactly is customer advocacy and how can you use it to your benefit?
The Product Coalition
MARCH 16, 2021
User stories are an important part of product development, which means they’re something that any product manager worth their salt needs to master! User stories might be confused with user personas , as user personas are more commonly known across a variety of disciplines, but they are in fact very different things.
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PMLesson's Ace the PM Interview
JULY 13, 2020
In volatile times like these, it’s no surprise that PM jobs are growing fast. There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) So how do you decide?
Melissa Perri
JUNE 29, 2017
It’s an interesting question and one that takes time to unpack. Let’s look at where these terms and disciplines originated from and how some common frameworks explain them. It was all the same work I had been doing before, but now it had a different name. I liked this name. It introduced the concept of a Product Owner.
UX Planet
DECEMBER 11, 2023
The last time I personally recommended learning resources— let’s just say a few brands weren’t particularly enthusiastic I left them off the list. Inga’s list in particular was the Medium blog post I would reference multiple times a week. CxD Certification Courses: The Bootcamps ? But that’s not how it works.
The Product Coalition
DECEMBER 27, 2023
NFTs provide a crystal-clear ownership history, ensuring artists and creators receive royalties each time their work changes hands. This process involves uploading your artwork to an NFT marketplace, where it’s converted into a unique token with a digital certificate of authenticity. Now, let’s talk about interoperability.
The Product Coalition
MAY 27, 2021
How do you stay user-focused? Tell us about a time you used data to influence an important stakeholder. Tell us about a time you faced failure and how you bounced back. You might start out doing PM one way at the start of your career, and then have developed a completely different set of frameworks and techniques by the end.
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