The Product HQ

JUNE 1, 2024

Technical Skills An eCommerce site or app is a system that connects several different components. such as the ordering system, shopping cart, payment system, and other customer engagement services. Enroll in our top-rated product management certification courses to do just that: 2.

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The Product HQ

MAY 10, 2024

People from several different backgrounds decide to become platform product managers and follow a rich and rewarding career that is varied, fulfilling, and well-paid. To thrive in the role, budding platform PMs need to learn technical and softer skill sets, such as effective customer research and road-mapping a product’s route to market.

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Userpilot

FEBRUARY 3, 2023

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Point users to key actions with onboarding checklists.

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Userpilot

NOVEMBER 20, 2022

In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to.

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Userpilot

JANUARY 19, 2021

Customer engagement plays a critical role in your company’s growth and depends on your customer experience. As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What is Customer Engagement? But how do you measure it?

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Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Customer focus is about researching and satisfying customer needs.

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The Product HQ

JUNE 1, 2024

Nowadays, product manager internships have additional requirements, such as experience in: Software development User research Data analysis Computer science Machine learning Product manager interns also have to work closely with other departments, program managers , and the management team.

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Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? During onboarding, you have the opportunity to make a lasting impression on your customers. In this article, we cover: What SaaS customer onboarding is and why it’s important.

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Userpilot

AUGUST 31, 2022

Brands that know how to create raving fans will always take the lion’s share of customers. Just think back to the last time you saw someone (or a group) passionately telling friends about a helpful tool. It’s now your turn to convert everyday customers into raving fans. Remove friction with in-app guidance.

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The Product HQ

MAY 10, 2024

API product manager (API PM) is a common role in organizations that integrate software applications. With the advancement of different software applications and systems, businesses utilize APIs to merge them and expand the impact of digital transformation on their existing digital products.

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Userpilot

SEPTEMBER 30, 2022

In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.

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Userpilot

OCTOBER 23, 2022

How do you not only attract new customers to your business but then turn them into repeat customers that keep sending money your way? In this article, we’ll cover: The benefits of having repeat customers in your business. How to calculate your repeat customer rate. 15 tips for acquiring and retaining customers.

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Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to acquire, convert, retain customers – and turn them into raving fans – you need to engage them first. Both metrics work together to help you retain customers and keep them happy.

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Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

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Userpilot

AUGUST 18, 2022

Customer advocacy is a powerful force for driving business growth without breaking the bank. There is nothing more important to a brand than making its customers happy. While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth.

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Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. To identify opportunities to improve your UX design, you should start with user research. Why is user experience important?

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Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Let’s dive in! What is a product analyst?

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The Product HQ

JUNE 1, 2024

However, nobody was responsible for developing data solutions for analytics operations, scalability, and accessibility for internal data consumers. Enroll in our top-rated data product management certification to do just that: 2. Platforms like LinkedIn and job portals are crucial in finding candidates for any role.

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Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. CXL’s Product Marketing certification course is an industry standard.

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Product Innovation Educators

MAY 20, 2024

. – Jobs-to-be-Done theory focuses on understanding the customer’s underlying needs and the jobs they are trying to accomplish with a product. Introduction In today’s competitive market, creating products that customers love is crucial for the success of any organization.

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The Product Coalition

JULY 7, 2023

PRODUCT LED GROWTH: PLG It’s a go-to-market strategy that puts the product at the forefront of the customer journey. A successful PLG strategy requires cross-functional alignment and involvement across the entire organization. Products are designed to deliver value back to customers after they’ve invested in them.

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The Product HQ

JUNE 1, 2024

Conceptual setbacks refer to those that deal with the vision, product strategy, or purpose of a particular product. Technical setbacks are those that speak to the challenges that teams face when they use complex technologies for finance product development.

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ProductPlan

JUNE 5, 2020

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

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The Product HQ

JUNE 1, 2024

You need to know what the product does, the role it plays, and how it improves its target customers’ lives. It also requires you to have a sound foundation in the technologies that developers use to build AI products. This includes any relevant programming languages that they use in app development.

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PMLesson's Ace the PM Interview

JULY 13, 2020

There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. What’s the quickest way to collate user feedback?

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The Product HQ

MAY 10, 2024

A product lead or the lead product manager is often an experienced senior professional who drives the product strategy, leading and supervising a product team. In addition, they are experts in understanding customer development and transforming requirements into new products and features. Practice empathy towards others.

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The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

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Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Blogs will give you insight into all aspects of product management in easy-to-digest bites.

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CardBoard

AUGUST 24, 2023

Imagine a team that aligns your product strategy with your business goals, fosters communication between different teams, and sifts through data to provide valuable insights. We’re going to explore the roles within this function, its relationship with product strategy, and much more. That’s what Product Ops does.

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The Product HQ

MAY 10, 2024

Obtain Certification in Technical Product Management While the path to principal product manager doesn’t have to include technical product management, getting certified in technical product management is a wise step. Deloitte has shared that more and more businesses are embracing technology in their business processes and solutions.

Customer Experience 52

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The Product HQ

JUNE 1, 2024

While you don’t need to know as much about technical product development as an engineer, you should have a good enough understanding and basic knowledge of how technology works. For starters, having sound knowledge of technical product development will make it easier for you to plan with software engineers.

Startups 52

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Userpilot

JULY 13, 2022

Would you like to discover new ones that will give you valuable insights into product management ? Ken Norton offers lots of valuable insights based on years of experience in his Bring the Donuts product manager blog. Hacker Noon blog articles deliver a wealth of technical insights. Do you follow any product manager blogs?

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Centercode

JANUARY 16, 2020

” Today’s technology is evolving at lightspeed (though we’re still waiting on lightspeed travel), and development teams are moving just as quickly to deliver on rapidly expanding technological landscapes and increasing customer demands. Journeyman: Delta 2020, the Virtual Customer Validation Conference.

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UX Planet

DECEMBER 11, 2023

The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), Also, based on my own experience, most hiring managers are looking for qualities or soft skills that go beyond the online course certification. CxD Certification Courses: The Bootcamps ?

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The Product HQ

MAY 10, 2024

Our PMHQ Product Manager Certification will help you get a foothold in the essentials of a product management job. Step 2: Become a Certified Technical Product Manager Many companies have their own internal training programs and certification processes. Learn product management frameworks, procedures, and methodologies.

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Intercom, Inc.

DECEMBER 13, 2018

It’s easy to connect the dots between mission and product when you consider the social media behemoth’s more than 2 billion worldwide users. Because I had a background in SaaS, I had the opportunity to join the team. You really have to think of Workplace as a SaaS startup within Facebook. Workplace is about connecting people.

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Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. How does it fit into the product-led growth strategy ?

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