ProductPlan

JUNE 5, 2020

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

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Certifications Customer Experience Artificial Inteligence Product Management 95

Userpilot

AUGUST 18, 2022

Customer advocacy is a powerful force for driving business growth without breaking the bank. There is nothing more important to a brand than making its customers happy. While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

JANUARY 19, 2021

Customer engagement plays a critical role in your company’s growth and depends on your customer experience. As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What is Customer Engagement? How to Measure Customer Engagement?

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Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

SEPTEMBER 30, 2022

In this new era, digital transformation and the digitization of customer experience are a must for most businesses. In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? The benefits of digitizing your customer experience, including its effect on revenue.

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98

Gainsight

SEPTEMBER 26, 2023

For SaaS companies in 2023, it simply isn’t possible for Customer Success Manager (CSM) headcount to keep pace with business growth. That means self-service resources that guide customers through onboarding to fast value realization have become table stakes, for both low-touch and high-touch CS models. Let’s dive in.

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Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to acquire, convert, retain customers – and turn them into raving fans – you need to engage them first. Both metrics work together to help you retain customers and keep them happy.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Customer focus is about researching and satisfying customer needs.

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User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

AUGUST 23, 2023

TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

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PMLesson's Ace the PM Interview

JULY 13, 2020

There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. What’s the quickest way to collate user feedback?

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ProductPlan

JUNE 16, 2022

Moreover, they continue to seek to understand and solve new problems as customer behaviors change. We see the rise in demand most often in companies that have embraced the idea of product-led growth , a business strategy in which the product “sells itself” through experienced value. This, in turn, led to higher customer expectations.

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Gainsight

FEBRUARY 23, 2024

At Gainsight, we understand the vital role that customer education plays in driving sustainable growth and fostering strong relationships with our clients. That’s why we’ve made significant investments in our own customer education program, Gainsight University. And the results speak for themselves.

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Education Customer Experience Customer Feedback Data Visualization 52

The Product HQ

MAY 10, 2024

Obtain a Certification in Product Management Learning is the first step towards becoming a data product manager but it is hard to learn everything yourself. Once you understand the basics and jargon, it is time to get a data product manager certification. Develop the Right Skills Certification in data PM develops the right skills.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

The Product HQ

APRIL 20, 2024

This guide shares key advice, tips, and strategies to help you become a SaaS product manager. This stage requires a high level of empathy from product leaders to identify the challenges that their users face as well as possible, lucrative solutions that work despite the complexities of their customer segment and market.

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Research Software Feedback Software Analytic Tools Customer Experience 52

The Product HQ

MAY 10, 2024

A product lead or the lead product manager is often an experienced senior professional who drives the product strategy, leading and supervising a product team. In addition, they are experts in understanding customer development and transforming requirements into new products and features. Practice empathy towards others.

Customer Experience 52

Customer Experience Research Software Feedback Software Certifications 52

The Product Coalition

JULY 7, 2023

PRODUCT LED GROWTH: PLG It’s a go-to-market strategy that puts the product at the forefront of the customer journey. A successful PLG strategy requires cross-functional alignment and involvement across the entire organization. Products are designed to deliver value back to customers after they’ve invested in them.

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Onboarding KPIs Customer Experience Feedback Software Customer Feedback 96

Sequent Learning

DECEMBER 20, 2023

They delve deep into market research, analyzing customer needs and market trends, translating these insights into product features and enhancements. Market Analysis : Conducting extensive market research, they gather insights into consumer needs, market trends, and competitor landscapes.

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User Testing Customer Feedback Certifications Product Management 52

The Product HQ

MAY 10, 2024

Therefore, API product managers oversee their development and gain a smooth integration and end-user experience. Step 1: Get Certified in Technical PM Obtaining a valid certification for technical PM is the best way to start your journey of becoming an API product manager. They hire someone with a mastery of API management strategies.

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Analytic Tools Feedback Software Customer Experience Data Visualization 52

Userpilot

OCTOBER 23, 2022

How do you not only attract new customers to your business but then turn them into repeat customers that keep sending money your way? In this article, we’ll cover: The benefits of having repeat customers in your business. How to calculate your repeat customer rate. 15 tips for acquiring and retaining customers.

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Feedback Software User Testing Customer Feedback Customer Experience 96

The Product HQ

MAY 10, 2024

Obtain Certification in Technical Product Management While the path to principal product manager doesn’t have to include technical product management, getting certified in technical product management is a wise step. Student interns should expect to gain real work experience from mentors who will provide them with guidance and feedback.

Customer Experience 52

Customer Experience Data Visualization User Testing Reporting Tools 52

Userpilot

NOVEMBER 20, 2022

In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to.

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Customer Experience Feedback Software Analytic Tools User Testing 98

Centercode

JANUARY 16, 2020

” Today’s technology is evolving at lightspeed (though we’re still waiting on lightspeed travel), and development teams are moving just as quickly to deliver on rapidly expanding technological landscapes and increasing customer demands. Journeyman: Delta 2020, the Virtual Customer Validation Conference.

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User Testing Customer Feedback Customer Experience Research Software 69

Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Product marketing is the process of bringing a product to the market, promoting it, and selling it to customers. CXL’s Product Marketing certification course is an industry standard.

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Research Software Analytic Tools Feedback Software Data Visualization 98

CardBoard

AUGUST 24, 2023

Imagine a team that aligns your product strategy with your business goals, fosters communication between different teams, and sifts through data to provide valuable insights. We’re going to explore the roles within this function, its relationship with product strategy, and much more. That’s what Product Ops does.

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

eG Innovations

FEBRUARY 10, 2022

Monitoring and Alerting on Azure AD App Client Secret and Certificate Expirations. This feature helps developers to build applications where users and customers can sign into the application using their Microsoft identities or social accounts and get authorized access to application APIs or Microsoft APIs like “Microsoft Graph”.

Software Review 52

Software Review Technical Review Certifications Strategy 52

Product Innovation Educators

MAY 13, 2024

This article explores the fundamentals of portfolio management, its goals, and frameworks for structuring portfolios, and provides insights on aligning product innovation projects with organizational strategy. ” Portfolio management is the key to driving successful innovation and creating products that customers love.

Customer Experience 95

Customer Experience Technical Review Research Software Product Research 95

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product HQ

MAY 10, 2024

To thrive in the role, budding platform PMs need to learn technical and softer skill sets, such as effective customer research and road-mapping a product’s route to market. The instructor provides feedback throughout the course and leads practical sessions to give candidates hands-on experience with the skills they’ve learned.

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Reporting Tools Research Software Analytic Tools Feedback Software 52

The Product HQ

MAY 10, 2024

Our PMHQ Product Manager Certification will help you get a foothold in the essentials of a product management job. Step 2: Become a Certified Technical Product Manager Many companies have their own internal training programs and certification processes. Learn product management frameworks, procedures, and methodologies.

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Startups Customer Experience User Testing Technical Review 52

The Product HQ

MAY 10, 2024

More and more products are using more complex forms of technology to provide value to their customers. However, there are certification programs that help steer you in the right direction. It also means that you earn useful insight that helps you when going into a job interview.

Research Software 52

Research Software Analytic Tools Customer Experience Product Management 52

The Product HQ

MAY 10, 2024

According to insight from Refinitiv , 40% of firms expect to increase their investment in AI solutions moving forward. Our PMHQ Technical Product Manager Certifications help you learn a wide range of key technical skills to create high-performing software solutions. To do this, there are various courses available.

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Artificial Inteligence Reporting Tools Research Software Technical Review 52

Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? During onboarding, you have the opportunity to make a lasting impression on your customers. Here’s your best chance to explain how your product meets your customers’ needs and solves their problems.

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Analytic Tools Feedback Software Customer Experience Data Visualization 98

Sequent Learning

DECEMBER 20, 2023

A Guide on How to Become a Product Manager Introduction Are you passionate about leading product development, shaping strategies, and driving innovation? Many aspiring product managers pursue additional certifications or courses to enhance their knowledge. Becoming a Product Manager might be your ideal career path.

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UX Planet

DECEMBER 11, 2023

The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), Also, based on my own experience, most hiring managers are looking for qualities or soft skills that go beyond the online course certification. CxD Certification Courses: The Bootcamps ?

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Technical Review Certifications Software Review Feedback Software 68

Mind the Product

JANUARY 3, 2017

As a great way to catch up and start 2017 full of great new insights, here are the top 10 most read pieces from the past year of newsletter curation. Rich Mironov highlights some mistakes most first-time product managers make – even after coursework, certificates, and online tutorials. What is Good Product Strategy?

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Customer Feedback Product Research Certifications Document 104

Userpilot

DECEMBER 3, 2022

TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Collect customer feedback with in-app surveys. What is UX design?

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