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Building trust through responsible AI: Intercom achieves ISO/IEC 42001 certification

Intercom, Inc.

Were committed to delivering the highest standards of security for our customers, and we’re proud to announce that were one of the first AI customer service platforms to have achieved ISO/IEC 42001:2023 certification the worlds first international standard focused on the governance of artificial intelligence management systems (AIMS).

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Outsourced Software Product Development: A Comprehensive Guide

Arkenea

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

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Product Manager vs. Product Owner

Melissa Perri

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. This was a person who was a proxy for the customer and would tell the developers the requirements for what needed to be built.

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How to be Prepared for Atlassian Certification – Part 3: The ACP-300 Exam for Agile

Modus Create

This is part of the How to Prepare for Atlassian Certification blog series. In this part of our series, we cover how to tackle the ACP-300 exam for the Agile Development with Jira Software (ACP-JSW) certification. The ACP-300 is the certification exam for Agile Development in Jira Software.

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It's Alive! Bringing Your Product Roadmap Back From the Dead

Speaker: Lisa Mo Wagner, Product Management Coach, Writer, Speaker and WomenTech Ambassador

This strategy is ineffective for developing a valuable product because it does not consider the volume of customer feedback. As a result, teams will fail to implement customer feedback in a timely manner, resulting in incorrect feature development. Use Product Management Today’s webinars to earn professional development hours!

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What Are Agile User Stories?

The Product Coalition

User stories are an important part of product development, which means they’re something that any product manager worth their salt needs to master! User stories are used throughout the development process. This is key for user-focused product development. What Are User Stories? They encourage collaborative, creative thinking.

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Ready to Unleash AI Superpowers and Build Products That Help Users?

The Product Coalition

Right now, frameworks like Jobs To Be Done and Design Thinking are great for guiding product development because they focus on solving specific user problems and nailing down the purpose of a feature. Zendesk and Glean were quick to roll out advanced search features that didn’t just find documents — they started answering questions directly.