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Product Management University Launches The Customer Outcome Framework for Product Management, Product Marketing, Sales and Customer Success

Product Management University

Today, Product Management University announced the availability of its Customer Outcome Framework for B2B. The Customer Outcome Framework The Customer Outcome Framework employs a top-down view of the customer, their highest-priority business outcomes, and the obstacles standing in the way of those outcomes.

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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

I’m a product management professor, practitioner, trainer, and host of the Product Mastery Now podcast. [3:19] I’m a product management professor, practitioner, trainer, and host of the Product Mastery Now podcast. [3:19]

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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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Is Product Management Certification Right For You?

PMLesson's Ace the PM Interview

There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. Check the training calendar here.

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Is a Product Management Certificate Worth It?

BrainStation Product Management

A product management certificate is worth it, and many Product Managers (or aspiring Product Managers) are enrolling in certification programs. Let’s take a closer look at why a product management certification is worth your time. You need a framework/template to center your thinking. Ready to get started?

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. We enable and empower our employees to make secure decisions with our product and customer data every day through a combination of training and compliance-related governance.

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Is a Product Management Certificate Worth It?

BrainStation Product Management

A product management certificate is worth it, and many Product Managers (or aspiring Product Managers) are enrolling in certification programs. Let’s take a closer look at why a product management certification is worth your time. You need a framework/template to center your thinking. Ready to get started?