Certifications Positioning User Friction 
Userpilot
DECEMBER 10, 2022
User friction is anything that prevents users from getting things done and accomplishing their goals. Too much friction kills your relationships with customers and eventually results in churn. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers?
The Product Guy
MAY 7, 2020
Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Mushrooming of training sessions and certifications on PM reflects the situation quite well. . This is my motivation behind writing this article.
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Userpilot
JULY 25, 2024
Whether you’re a seasoned professional or new to the field, understanding the nuances of customer experience managers is essential for success. TL;DR A customer experience (CX) manager is a professional responsible for improving interactions between a company and its customer base across different touch points.
The Product Coalition
OCTOBER 25, 2021
So instead, we need to talk about the traits of leaders in the Product world, and how these traits manifest themselves into positive results that help to build successful products. First of all, an all-star Product Leader has empathy for the customer. As a leader, it’s up to you to solve your teams’ problems as well as your users’.
Userpilot
AUGUST 6, 2024
There’s no product growth without customer engagement. No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. TL;DR Customer engagement involves all interactions with customers along their journey.
Userpilot
JULY 29, 2024
TL;DR Product marketing is the process of introducing a product to a market and acquiring customers for it. To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition.
Userpilot
MAY 20, 2024
Wondering how to improve customer retention? The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Offer personalized onboarding experiences to help users quickly realize product value.
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