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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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Introducing the Product-led Certification Course by Pendo and Mind the Product

Mind the Product

To help product managers build a deeper knowledge of and experience with product-led tactics, we worked with our friends at Pendo to create the Product-led Certification Course: a three-hour, self-paced course that teaches the fundamentals of being a product-led organization and specific tactics you can start implementing at your own company. [.]

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4 Product Management Certifications that are Worth Your Time

ProductPlan

There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.

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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

Over the next few weeks, we’ll discuss the seven knowledge areas: Product Innovation Management Strategy Portfolio Management Process Design & Development Market Research Culture & Teams Watch the full interview with PowerPoint slides on the Product Mastery now YouTube channel.

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Creating a Product Launch Training Program

ProductPlan

The first internal group to train is marketing. When training marketing staff on your new or updated product, you have to be clear on the new or updated product and its benefits because marketing will ultimately be the storytellers and message creators for the solution. Support’s training must therefore delve into far more detail.

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Growth Funding, Certifications, and the Increased Demand for Product Managers

ProductPlan

In late summer of 2021, Product School announced that it had raised $25M in growth equity to scale its product training platform. We see the rise in demand most often in companies that have embraced the idea of product-led growth , a business strategy in which the product “sells itself” through experienced value. Final Thoughts.

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Product Management University Launches The School of Customer Success for B2B

Product Management University

The School of Customer Success features the Customer Success Value Skills training course and certification. The training is a one and a half-day course offered in-person at the customer site or live online in a virtual classroom. Certification is included with the training.

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