Lenny Rachitsky

JANUARY 7, 2025

You’ll find a collection of battle-tested prompts, real-world examples, and a step-by-step guide you can put into practice immediately. Claude , ChatGPT ): The AI tools you probably know, which can also write and explain basic code Cloud development environments (e.g.

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

Product Talk

JUNE 19, 2024

But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. My advice in this article may not stand the test of time. Discovering unmet customer needs, pain points, and desires—AKA opportunities.

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Generative AI Product Research Feedback Software Analytic Tools 335

UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Prompt samples based on real Data on how customers source for cars in rental marketplaces.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Lenny Rachitsky

MAY 19, 2025

A step-by-step process for creating GPTs that “think like you” by reverse engineering your own decision criteria 2. Practical techniques for improving team writing and presentations with AI-powered feedback 4. Why GPTs are the perfect tool for scaling good management practices without requiring prompt engineering skills 5.

User Testing 83

User Testing ChatGPT Feedback Software Research Software 83

UX Planet

FEBRUARY 3, 2025

Youre not just showcasing your skillsyoure selling your ability to solve problems, think creatively, and make users fall in love with yourdesigns. By weaving in the right phrases that highlight your creativity, technical chops, and user-centric mindset. Designed user-centered interfaces based on extensive user research and testing.

Research Software 110

Research Software Feedback Software User Testing ChatGPT 110

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Data-Driven Insights: Analyzing user behavior, AI offers insights that guide design decisions. for transcription and insights.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. You can learn more about assumption tests here.

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User Testing Customer Experience Customer Feedback User Friction 240

Lenny Rachitsky

MAY 25, 2025

At OpenAI, she established marketing foundations for ChatGPT for consumers and enterprises, as well as their developer API platform. What makes messaging stick with developers, enterprises, and consumers? While at Stripe, she spent over eight years building and scaling their marketing function from scratch.

Analytic Tools 87

Analytic Tools User Testing ChatGPT Marketing 87

The Product Coalition

OCTOBER 13, 2024

They are also an opportunity to assess further whether the company you are interviewing for is the right fit. What user needs are we addressing? Stay focused on relevant insights. This will give the hiring team insight into your thinking and show that you can confidently navigate ambiguity.

Feedback Software 148

Feedback Software Data Visualization User Testing Customer Feedback 148

Product Innovation Educators

JULY 22, 2024

Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Dig into the Problem (30 minutes) Now that you know your user, it’s time to get to the heart of the issue. ” Perhaps users are spending a lot of time on manual tasks.

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. You have to capture feature understanding from customers upwards of a year before you release the product. Sometimes you can build a quick prototype to test if value is being delivered. [4:43]

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User Testing Customer Experience Product Research Research Software 301

UX Planet

NOVEMBER 13, 2024

Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others. And if you’re not ready to commit, you can test it out with the free plan which gives you 90 credits to start.

Research Software 105

Research Software Feedback Software Data Visualization UX 105

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Let’s test our assumptions. Why do you need to talk to a customer?

Product Research 320

Product Research User Testing Research Software Feedback Software 320

Lenny Rachitsky

JUNE 1, 2025

He is known for his “extreme dogfooding” ethos—personally completing almost a thousand Uber driving and delivery trips to sharpen his product insight and user empathy—and his “ship, ship, ship” mantra, which drives rapid iteration across Uber’s global teams.

Research Software 103

Research Software ChatGPT Data Visualization User Testing 103

UX Planet

APRIL 19, 2025

Amid this whirlwind of innovation, I found guidance when I came across the work of Andr Neves, a researcher from the Federal University of Pernambuco, on Heuristics for the Evaluation and Design of Generative AI Applications. How can we protect vulnerable users? It felt like finding a detailed map while navigating uncharted waters.

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

The Product Coalition

SEPTEMBER 24, 2024

Here’s how you can apply the ‘User Outcome Connection’ and get results. In some instances, these innovations feel like game-changers, set to transform the experience for users across the board. The real difference lies in whether these features address genuine user needs. Let’s talk about how to use AI where it matters most.

Reporting Tools 147

Reporting Tools Data Visualization Research Software Artificial Inteligence 147

Lenny Rachitsky

APRIL 27, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: Enterpret —Transform customer feedback into product growth Airtable ProductCentral —Launch to new heights with a unified system for product development Vanta —Automate compliance. Launching five products simultaneously was a transformative move.

Feedback Software 107

Feedback Software Technology Customer Feedback ChatGPT 107

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Product Innovation Educators

OCTOBER 14, 2024

AI can help in many parts of making a product, from research to writing product plans and documents. The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing. We’ll need to keep learning as AI keeps getting better.

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.

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User Testing Feedback Software Onboarding KPIs Framework 134

Userpilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. Well, let’s explore 8 of the latest trends in the consumer landscape and share some product management strategies you can apply to take advantage of these trends.

User Testing 104

User Testing Analytic Tools Feedback Software Research Software 104

Product Innovation Educators

JULY 29, 2024

ODI shifts focus from generating ideas to understanding and addressing customer needs, leading to more successful products and innovations. This failure led to a crucial question: What if we knew beforehand how customers would judge our product? ” This question led to valuable insights.

Data Visualization 284

Data Visualization Research Software Product Research Product Management 284

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Always include follow-up questions to gather qualitative insights.

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Product Innovation Educators

FEBRUARY 19, 2024

Market research essentials for product managers Today we are talking about the knowledge area called market research. How do you know that the product you’re developing will actually create value for customers, that they’ll love it, and that they’ll buy it? 12:49] How many customers do you need to talk to?

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Research Software Systems Review User Friction Product Research 288

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

The Product Coalition

APRIL 28, 2023

Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. You probably heard about chatGPT and the daily changes in the field. AI can also be used to analyze customer feedback and sentiment data.

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ChatGPT Reporting Tools Feedback Software Research Software 97

The Product Coalition

DECEMBER 10, 2023

Including free access to a customized JTBD GPT and printable checklist, this is the only guide you’ll ever need for your product discovery. Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. What makes this guide extra special? Coffee Shops (e.g.,

User Testing 148

User Testing Product Research Customer Experience Customer Feedback 148

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. What is ChatGPT? Let’s get started!

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Userpilot

JANUARY 8, 2024

Looking for customer onboarding practices to implement for your product? Features to look out for in the right customer onboarding tool. TL;DR Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product. Grammarly uses a demo document to show users how the tool works.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

People-First Product Leadership

NOVEMBER 5, 2024

This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. Back to product sense - some people naturally grasp what users want and how markets work. Test hypotheses, analyze results, and learn from both successes and failures. Lean into your triads.

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Product Research User Testing Data Visualization Customer Experience 52

Userpilot

JULY 30, 2024

User interface design is not just about drawing buttons and icons—it’s about designing the way users can interact with your product. There are various types of UI design, including: Graphical User Interface (GUI). There are various types of UI design, including: Graphical User Interface (GUI). Menu-Driven Interface.

User Testing 105

User Testing Feedback Software Analytic Tools Research Software 105

UX Planet

MAY 1, 2025

Artificial intelligence is not just a backend technology anymoreits now front and center in the user experience. Chatbot &Copilot Example: ChatGPT, Bing Copilot, Khanmigo, DuolingoMax Conversational AI is everywherefrom productivity tools to learning platforms. The key challenge here is designing trustworthy and helpful dialogues.

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Feedback Software Artificial Inteligence ChatGPT Generative AI 72

Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. But for most businesses and consumers, Gen AI hasn’t lived up to the hype. Alchemer Pulse continually strives for high accuracy and precision in analyzing customer feedback.

User Testing 100

User Testing Customer Feedback Feedback Software Customer Experience 100

Product Talk

JANUARY 10, 2024

Image created by ChatGPT 4 using DALL-E 2 Happy New Year! No, I don’t mean interviewing GPTs instead of talking to real customers. I am experimenting with a custom GPT that can simulate a customer for the purpose of supporting story-based interview practice—not replacing the real thing.

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Feedback Software Product Research ChatGPT Travel 286

UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

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ChatGPT User Testing Customer Feedback Research Software 98

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Alchemer Pulse is Alchemer’s text analysis tool, built for discovering insights from your CX data.

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