Lenny Rachitsky

JUNE 24, 2025

Some, which focus on language—like ChatGPT o3 , Claude Sonnet 4 , Gemini 2.5 There are also more traditional types of AI models, such as classification models (used in tasks like fraud detection), ranking models (used in search engines, social media feeds, and ads), and regression models (used to make numerical predictions).

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UX Planet

JUNE 30, 2025

The payoff is already visible in richer digital experiences, sharper personalization and faster, safer service. Within this article, we analyze how AI’s adoption in 2024 impacted key areas of digital CX, highlighting global trends as well as specific insights from major markets like the US and UK.

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Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing.

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Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

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UX Planet

FEBRUARY 3, 2025

But heres the kicker: hiring managers and ATS systems dont have time to decode your brilliance. It reassures employers that youre not just familiar with the basics but also adept at using modern, collaborative, and cutting-edge tools that drive todays design workflows. Why it works: Prototypes are the ultimate storytelling tool.

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The Product Coalition

SEPTEMBER 24, 2024

Go beyond Chatbots to Unlock Ai’s Potential Generative AI has really shown it can be a game-changer for creating content and generating insights. A lot of teams have found chatbots to be useful, and some are even adding content tools into their products. But conversation wasn’t the only trick ChatGPT had up its sleeve.

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Lenny Rachitsky

MAY 25, 2025

At OpenAI, she established marketing foundations for ChatGPT for consumers and enterprises, as well as their developer API platform. At OpenAI, she established marketing foundations for ChatGPT for consumers and enterprises, as well as their developer API platform.

Analytic Tools 84

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Userpilot

APRIL 24, 2024

What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. There are also governance and ethical concerns, like data privacy or AI bias. AI analytics are coming soon.

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UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. But the question arises: How useful are the currently available tools, and what challenges do they generate?

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Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. ChatGPT on the other hand is easy to access, use and train for anyone.

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UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

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Lenny Rachitsky

APRIL 27, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: Enterpret —Transform customer feedback into product growth Airtable ProductCentral —Launch to new heights with a unified system for product development Vanta —Automate compliance. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

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UX Planet

JUNE 19, 2025

I’ve spent nearly a decade in Product Design— designing for fintech, startups, and complex enterprise systems. This is the story of how I used design thinking, two AI tools, and a few nights of intense focus to go from idea to Shopify App Store — without a dev team or a startup budget. Not publicly. It had to just work.

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Analytic Tools Technical Review Data Visualization Software Review 59

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. Arne Kittler provided a warm welcome to the Fireside Chat portion of the Leadership Forum at Product at Heart.

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Product Research User Testing Research Software Feedback Software 321

Arkenea

APRIL 10, 2025

This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. This lean approach allowed the founding team to validate the market before investing in a full inhouse team.

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UX Planet

MARCH 17, 2024

By Mary Moore, copywriter at Shakuro The process of manual video creation can be both time-consuming and costly, leading to challenges in meeting project deadlines and keeping up with the demand for engaging visual content. In a couple of years, people will get used to video generation just like they got used to ChatGPTs.

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UX Planet

JANUARY 18, 2025

Users input details like height, weight, body shape, and images, and the AI uses this data to generate anavatar. In cases where we have data on a users past purchases, returns, or browsing history, we use it to offer tailored recommendations. When this data isnt available, users can manually input their preferences to guide thesystem.

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UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

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Alchemer Mobile

JUNE 15, 2024

According to a 2024 report by Accenture, more than $10.3 Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data. Alchemer Pulse is a closed system to ensure customers glean accurate and consistent insight from their customer feedback data.

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Product Talk

APRIL 19, 2023

Within the product world at large and the Continuous Discovery Habits community specifically, we’re seeing increasing interest in personal knowledge management, both in terms of the processes and tools people are using to support them on this journey. Find all of the posts in this series here.

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The Product Coalition

JUNE 14, 2023

Let’s seize the opportunity to leverage data to craft dynamic and interactive learning experiences. By leveraging AI technologies, education can be transformed with personalized instruction, interactive learning platforms, and data-driven insights, revolutionizing the way students acquire knowledge and skills. Data is the king.

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Product Talk

APRIL 3, 2024

Well, when I ask you if you would use my product or service, two things happen: You want to be nice to me. We review our product analytics every morning. This is classic System 1 vs. System 2 thinking. System 1 saves energy and effort, but is prone to errors (e.g. Why does this matter? We understand our market.

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Lenny Rachitsky

APRIL 9, 2024

Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. Taking gigabytes of data, analyzing it, and giving succinct and (increasingly) insightful answers. That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. Think about it—what is AI best at?

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UX Planet

JUNE 13, 2025

The reason was simple: creating visuals was the only easily understandable skill I had that no one else knew how to do, and it was acknowledged. The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. The best and most sustainable way to do that?

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User Testing Data Visualization Customer Experience Research Software 66

UX Studio

SEPTEMBER 23, 2024

Imagine a future where lesson planning takes minutes, not hours—this is the promise of AI-driven educational tools. To understand how these tools work for teachers, we conducted an in-house project. During this project, we aimed to explore their attitudes toward AI and AI-driven tools. For recruitment, we used Respondent.io

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Userpilot

JULY 30, 2024

Let’s explore what user interface design is, its importance, and the essential principles and elements for creating engagement—driving UIs in SaaS: TL;DR User interface (UI) design involves crafting visual and interactive aspects of digital products to ensure they are intuitive and engaging. Output : UI design produces visual components.

User Testing 105

User Testing Feedback Software Analytic Tools Research Software 105

Lenny Rachitsky

FEBRUARY 8, 2024

To get better answers from ChatGPT, be specific and give more context to your questions. This not only improves immediate results but also helps in developing smarter AI systems over time. GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools.

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The Product Coalition

JUNE 18, 2023

The Test This new law applies to anyone who places an AI system in the EU. The law’s priority is to ensure AI systems are safe, transparent, traceable, non-discriminatory, and environmentally friendly. The people should oversee the AI systems rather than automation to prevent harmful outcomes.

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The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online. It got it right.

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Userpilot

JUNE 11, 2024

We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. While interactive walkthroughs guide users step-by-step through using a product, product tours showcase the tool's features and benefits without direct interaction. Try it now.

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The Product Coalition

JULY 5, 2023

To be fair, I tried to overcome my strong bias on this topic by asking a knowledgeable authority (ChatGPT) for counterarguments: Customization: A built system allows greater customization to specific business needs. Some of these could be expeditiously handled using an off-the-shelf system, while others might require a custom approach.

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Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. It relies on manual setup and explicit knowledge about what’s in the data.

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UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. USERS: Explain to ChatGPT who the users you design for are. WHAT I NEED TO DESIGN: Explain what you need to design.

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Analytic Tools Feedback Software Research Software Artificial Inteligence 97

Userpilot

SEPTEMBER 25, 2023

Both methodologies promote continuous improvement based on user feedback and evolving insights. Both methodologies promote continuous improvement based on user feedback and evolving insights. Ideation : After gathering user data and defining a clear problem, the next step is brainstorming solutions.

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UX Planet

FEBRUARY 5, 2024

ChatGPT transforms a complex concept into a simple icon Using icons is an excellent way to explain concepts visually so the user can understand the information on the screen without words. Then, execute it in ChatGPT or another LLM (large language model) and start working with the results. ? " The results: 1.

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Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

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User Testing Feedback Software Framework Onboarding KPIs 132

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. This evolution is not just a tech upgrade; it’s a paradigm shift that promises to redefine interactions between Software-as-a-Service (SaaS) companies and their customers.

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