Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise. Let’s begin!

Product launches 76

Product launches User Testing Feedback Software Research Software 76

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. What is a preference test? Is preference testing the same as A/B testing?

User Testing 74

User Testing Product Research Data Visualization Feedback Software 74

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

Startups 61

Startups Product Research Feedback Software User Testing 61

Userpilot

SEPTEMBER 25, 2023

Differences between both: Human-centered design is strictly about researching your target audience and creating solutions they love. Design thinking is implemented in the early stage of product development, while human-centered design finds expression during and after the development process. Another difference is in their time of use.

Feedback Software 78

Feedback Software Research Software Analytic Tools User Testing 78

UX Planet

JANUARY 22, 2024

One Click Generates Lots of Product Ideas Most people think designers get their ideas easily and quickly. But it is not like that; we often struggle to find ideas for the products we work on. PRODUCT: Add here some info about the product you design. USERS: Explain to ChatGPT who the users you design for are.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Artificial Inteligence 74

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. I asked how people are using GPTs in their day-to-day work now.

Data Visualization 133

Data Visualization ChatGPT Reporting Tools User Testing 133

Product Innovation Educators

FEBRUARY 19, 2024

Market research essentials for product managers Today we are talking about the knowledge area called market research. How do you know that the product you’re developing will actually create value for customers, that they’ll love it, and that they’ll buy it? If you’re just doing version 1.2

Research Software 105

Research Software Systems Review User Friction Product Research 105

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Product Research 84

Userpilot

FEBRUARY 21, 2024

So what are the trends in the data analytics landscape that are actually important for product management ? Generative AI : Generates diverse media types, assisting in strategy creation, predictive modeling and product development, impacting content marketing and customer service. Product analysis with Userpilot.

Data Visualization 74

Data Visualization Analytic Tools Research Software Artificial Inteligence 74

Userpilot

MARCH 7, 2024

TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested. The latter is only limited to user behavior within the product. The user engagement rate is the percentage of users who use the product in a given period. What is user engagement?

Analytic Tools 87

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 87

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. How to implement AI to build better products. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. This includes the SaaS industry too.

Analytic Tools 67

Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Modus Create

FEBRUARY 5, 2024

This is one of the core takeaways from our latest research, Investing in Digital Transformation and Product Development , featuring insights from 377 product development decision-makers in the US and UK. Many businesses are looking at how to use existing AI tools to increase productivity rather than build their own models.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Business of Software Conference

SEPTEMBER 20, 2023

Gallup’s research reveals that businesses make the wrong managerial choices a staggering 82% of the time, leaving just one out of every ten managers genuinely effective in their role. Feedback is most effective when it is delivered by someone who passes the credibility test, as their words are more likely to be heard and accepted.

ChatGPT 52

ChatGPT Feedback Software Research Software Product Research 52

Userpilot

JANUARY 8, 2024

Looking for customer onboarding practices to implement for your product? TL;DR Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product. Improve product adoption. Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product.

Feedback Software 81

Feedback Software Analytic Tools User Testing Customer Feedback 81

Intercom, Inc.

DECEMBER 28, 2022

Intercom’s product principles: A series exploring the beliefs that shape what and how we build. There was Severance on Apple TV, Andor on Disney+ and Product Principles on the Intercom blog! Intercom on Product: How ChatGPT changed everything. How can we go about designing products around it?

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

APRIL 6, 2023

TL;DR AI tools can help CSMs become more efficient and productive by automating mundane tasks of little value. Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. What are customer success managers (CSMs) & what is customer success?

Data Visualization 87

Data Visualization Analytic Tools Research Software Customer Experience 87

Userpilot

JUNE 30, 2023

Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. ChatGPT has gained popularity for its versatility in overcoming writer’s block and as a brainstorming tool. WordHero assists teams in crafting compelling and persuasive descriptions for various products.

Feedback Software 90

Feedback Software Analytic Tools Research Software Data Visualization 90

Department of Product

SEPTEMBER 28, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, The results are remarkably realistic and the new tools could have an impact on product teams. Dedicated internationalization SaaS products like Lokalise are paying attention and have recently rolled out new AI features of their own.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Accessibility features are making UX design more inclusive.

Analytic Tools 89

Analytic Tools Data Visualization User Testing Reporting Tools 89

Lenny Rachitsky

DECEMBER 12, 2023

Each week I tackle reader questions about building product, driving growth, and accelerating your career. 👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny ’ s Newsletter. This post is now the single best way to find my best stuff across both the newsletter and podcast.

User Testing 83

User Testing B2C Product Research B2B 83

Tyner Blain

OCTOBER 23, 2023

Using Problem Statements to Make Choices I talk about using problem statements to “shape” a product strategy. Using problem statements is an operational approach to shaping and expressing a product strategy which makes it actionable. You can start to fill in some quantification with a couple easy pieces of research.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

Gainsight

MARCH 12, 2024

We have the paddle (in fact, we have three paddles) built upon the insights shared by industry experts Lila Meyer , Director of Global Education Services at Gainsight, and Joel Eaton, Head of Product eLearning at Hornbill, during our New Year, New Strategies Boot Camp Series. Ask yourself: What are their business and product goals?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Gainsight

OCTOBER 10, 2023

Stuck on an outline for a learning path about a new product feature? Seek out the subject matter experts (SMEs) at your company and use their in-depth knowledge of the product and how it works to outline the direction of your content, appropriate formats, and what your customers will need to make the most of it. AI can help.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Usersnap

MARCH 22, 2023

User feedback and its analysis play a vital role in shaping and improving digital products. With the constant influx of data, manually analyzing and categorizing user feedback can be time-consuming and labor-intensive. That will change with the power of intelligent services like ChatGPT (powered by OpenAI).

Customer Feedback 52

Customer Feedback User Testing Feedback Software Artificial Inteligence 52

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time).

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

People-First Product Leadership

OCTOBER 1, 2023

My career coach, Sabrina Braham, shared an article with me titled “ Majority Of Americans Would Rather Fire their Boss Than Get A Raise ” It’s from 2012, so I did what anyone would do, I asked ChatGPT if there were more recent figures. You can coach a person to be a better product manager. I believe they do.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

Gainsight

MAY 17, 2023

Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS). Welcome to the stage, ChatGPT. What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next? But that’s not all.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. What is a product management process?

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

APRIL 28, 2023

The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. User onboarding is no exception. Shall we dive in? Why use AI during the customer onboarding process?

Artificial Inteligence 73

Artificial Inteligence User Testing Feedback Software Analytic Tools 73

Gainsight

OCTOBER 4, 2023

And, while an iframe over ChatGPT is better than nothing, these basic solutions lack the data privacy and analytics power of a robust AI engine that crunches real customer data. Adoption Explorer uses AI to help CSMs figure out how clients are using their product. Enter Horizon AI. What’s Horizon AI?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Engineering 52

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. It is a valuable resource for ML/AI researchers, data scientists, engineers, and tech-savvy business and IT leaders. TL;DR Podcast.ai

Research Software 81

Research Software Artificial Inteligence Technical Review Technology 81

Gainsight

FEBRUARY 8, 2023

By Jake Ellis, Principal Product Evangelist, Gainsight From Alexa to ChatGPT, artificial intelligence (AI) has recently become a household name. Renewal Center looks at a combination of metrics like customer health score, various CS activities performed, and survey responses to predict the likelihood of renewal for each customer.

Data Visualization 52

Data Visualization Artificial Inteligence Customer Feedback Analytic Tools 52

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

Research Software 75

Research Software Feedback Software User Testing Product Research 75

Gainsight

OCTOBER 17, 2023

Drive product engagement through the roof. A needs assessment is an evaluation of your customers’ knowledge and understanding of your products as well as the skills they require to achieve their intended outcomes. Drive product engagement through the roof? Customer Success professionals are under more pressure than ever.

Feedback Software 52

Feedback Software User Friction Education ChatGPT 52

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40