Lenny Rachitsky

JANUARY 7, 2025

You’ll find a collection of battle-tested prompts, real-world examples, and a step-by-step guide you can put into practice immediately. Claude , ChatGPT ): The AI tools you probably know, which can also write and explain basic code Cloud development environments (e.g.

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Feedback Software Data Visualization ChatGPT Software Review 142

Product Talk

JUNE 19, 2024

But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. My advice in this article may not stand the test of time. Discovering unmet customer needs, pain points, and desires—AKA opportunities.

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UX Planet

FEBRUARY 3, 2025

Youre not just showcasing your skillsyoure selling your ability to solve problems, think creatively, and make users fall in love with yourdesigns. By weaving in the right phrases that highlight your creativity, technical chops, and user-centric mindset. Designed user-centered interfaces based on extensive user research and testing.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

Lenny Rachitsky

MAY 25, 2025

At OpenAI, she established marketing foundations for ChatGPT for consumers and enterprises, as well as their developer API platform. What makes messaging stick with developers, enterprises, and consumers? While at Stripe, she spent over eight years building and scaling their marketing function from scratch.

Analytic Tools 84

Analytic Tools User Testing ChatGPT Marketing 84

Product Innovation Educators

JULY 22, 2024

Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Dig into the Problem (30 minutes) Now that you know your user, it’s time to get to the heart of the issue. ” Perhaps users are spending a lot of time on manual tasks.

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Lenny Rachitsky

MAY 19, 2025

A step-by-step process for creating GPTs that “think like you” by reverse engineering your own decision criteria 2. Practical techniques for improving team writing and presentations with AI-powered feedback 4. Why GPTs are the perfect tool for scaling good management practices without requiring prompt engineering skills 5.

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User Testing ChatGPT Feedback Software Research Software 79

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Data-Driven Insights: Analyzing user behavior, AI offers insights that guide design decisions. Leverage Dovetail to analyze user feedback and uncover patterns.

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Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. You have to capture feature understanding from customers upwards of a year before you release the product. Sometimes you can build a quick prototype to test if value is being delivered. [4:43]

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Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Let’s test our assumptions. Why do you need to talk to a customer?

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UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Prompt samples based on real Data on how customers source for cars in rental marketplaces.

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UX Planet

APRIL 19, 2025

Amid this whirlwind of innovation, I found guidance when I came across the work of Andr Neves, a researcher from the Federal University of Pernambuco, on Heuristics for the Evaluation and Design of Generative AI Applications. How can we protect vulnerable users? It felt like finding a detailed map while navigating uncharted waters.

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

Lenny Rachitsky

JUNE 1, 2025

He is known for his “extreme dogfooding” ethos—personally completing almost a thousand Uber driving and delivery trips to sharpen his product insight and user empathy—and his “ship, ship, ship” mantra, which drives rapid iteration across Uber’s global teams.

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Research Software ChatGPT Data Visualization User Testing 102

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. You can learn more about assumption tests here.

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The Product Coalition

OCTOBER 13, 2024

They are also an opportunity to assess further whether the company you are interviewing for is the right fit. What user needs are we addressing? It might be a sign that this particular role or company isn’t the right fit for you. Explain how you incorporated this feedback into your thinking. Guess who got the job?

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Feedback Software Data Visualization User Testing Customer Feedback 148

UX Planet

NOVEMBER 13, 2024

Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others. And if you’re not ready to commit, you can test it out with the free plan which gives you 90 credits to start.

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Research Software Feedback Software Data Visualization UX 105

NextBigWhat

APRIL 27, 2025

Saying thank you to ChatGPT costs OpenAI tens of millions in power expenses, according to CEO Sam Altman.

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Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Data Visualization Onboarding KPIs Research Software 105

The Product Coalition

SEPTEMBER 24, 2024

Here’s how you can apply the ‘User Outcome Connection’ and get results. In some instances, these innovations feel like game-changers, set to transform the experience for users across the board. The real difference lies in whether these features address genuine user needs. Let’s talk about how to use AI where it matters most.

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Reporting Tools Data Visualization Artificial Inteligence Research Software 147

Product Management University

OCTOBER 6, 2024

If there’s one thing product managers and product marketing managers wish they had more time for, it’s market research. No sales situations, no customer issues, just pure market research without any agenda other than gaining an unbiased view of the market that makes them more effective in their role, especially strategy and planning.

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Product Talk

FEBRUARY 14, 2024

Meet the Continuous Discovery Champion, Tali Melchior Tali Melchior is the Director of Product Management at Texthelp , an inclusive technology company that specializes in tools that help people in education or in the workplace read, write, and research with confidence. One was focused on retention of existing customers.

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Analytic Tools Research Software Product Research User Testing 312

Product Innovation Educators

OCTOBER 14, 2024

AI can help in many parts of making a product, from research to writing product plans and documents. The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing. We’ll need to keep learning as AI keeps getting better.

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The Product Coalition

APRIL 28, 2023

Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. You probably heard about chatGPT and the daily changes in the field. AI can also be used to analyze customer feedback and sentiment data.

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Userpilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. Well, let’s explore 8 of the latest trends in the consumer landscape and share some product management strategies you can apply to take advantage of these trends.

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Lenny Rachitsky

APRIL 27, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: Enterpret —Transform customer feedback into product growth Airtable ProductCentral —Launch to new heights with a unified system for product development Vanta —Automate compliance. Launching five products simultaneously was a transformative move.

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Feedback Software Technology Customer Feedback ChatGPT 104

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

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Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. ChatGPT on the other hand is easy to access, use and train for anyone.

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Product Innovation Educators

FEBRUARY 19, 2024

Market research essentials for product managers Today we are talking about the knowledge area called market research. How do you know that the product you’re developing will actually create value for customers, that they’ll love it, and that they’ll buy it? 12:49] How many customers do you need to talk to?

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Research Software Systems Review User Friction Product Research 288

UX Planet

FEBRUARY 25, 2024

I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. ChatGPT Pro vs Gemini Advanced Now let’s test each of them with different prompts to showcase different scenarios and results. ChatGPT Pro Response Sure, I’ll create five simple and effective email templates for cold emailing.

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ChatGPT User Testing Customer Feedback Research Software 98

Product Talk

JANUARY 10, 2024

Image created by ChatGPT 4 using DALL-E 2 Happy New Year! No, I don’t mean interviewing GPTs instead of talking to real customers. I am experimenting with a custom GPT that can simulate a customer for the purpose of supporting story-based interview practice—not replacing the real thing.

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Feedback Software Product Research ChatGPT Generative AI 284

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. What is a preference test? What are its benefits and drawbacks?

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User Testing Product Research Data Visualization Feedback Software 102

Lenny Rachitsky

JUNE 11, 2024

Subscribe now Chatbot tools like ChatGPT and Perplexity are quickly becoming de facto co-pilots for product managers. Interestingly, Perplexity was the second most mentioned chatbot, behind ChatGPT. Incrementality test designs for advertising campaigns 6. Explain the product-market-fit survey by Rahul Vohra c.

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UX Planet

JANUARY 18, 2025

Furthermore, clothes are shown on models, leaving users unsure of how items will look onthem. Make it easier for users to find their perfect fit while helping companies improve the shopping experience. Users would only see clothes available in their size, savingtime. AI can tailor the experience.

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Product Innovation Educators

JULY 29, 2024

ODI shifts focus from generating ideas to understanding and addressing customer needs, leading to more successful products and innovations. This failure led to a crucial question: What if we knew beforehand how customers would judge our product? It reinforced the idea of focusing on the customer’s underlying goal.

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The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. We will use a combination of CHatGPT and AI Art to see if it can aid to product manager to quickly prototype ideas.

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UX Planet

MAY 1, 2025

Artificial intelligence is not just a backend technology anymoreits now front and center in the user experience. Chatbot &Copilot Example: ChatGPT, Bing Copilot, Khanmigo, DuolingoMax Conversational AI is everywherefrom productivity tools to learning platforms. The key challenge here is designing trustworthy and helpful dialogues.

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Feedback Software Artificial Inteligence ChatGPT Generative AI 71

The Product Coalition

DECEMBER 10, 2023

Including free access to a customized JTBD GPT and printable checklist, this is the only guide you’ll ever need for your product discovery. Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. What makes this guide extra special? Coffee Shops (e.g.,

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