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Why is Idea Management Important?

ProductPlan

But coming up with ideas is the easy part. For this reason, product teams need to develop a process for idea management. The two biggest challenges for idea management are efficiently and consistently recording and organizing ideas followed by actually making good use of them. Ideas are fleeting.

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How We’re Turning Feedback into Strategic Product Decisions

ProductPlan

There is no shortage of product ideas. Customer feedback, feature requests, and new ideas born from your interpretation of your product strategy—can all be the starting point for your company’s next great opportunity. How are product teams managing their ideas today? They come from everywhere.

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10 Interactive Software Walkthroughs With Examples

Userpilot

We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Walkthroughs help to: Improve user onboarding. Increase customer retention. Reduce time to value.

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5 Best Practices for Gathering Customer Feedback in 2018

Pragmatic Marketing

Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. The experience also drove me to write this article on what I consider to be best practices for gathering customer feedback. Gathering customer feedback should be a constant.

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Where Do PMs Gather Their Product Ideas?

ProductPlan

If you’ve been deeply submerged in your product ideas and users, this step is critical because it forces the team to prairie dog up to get a fuller picture. Third-party customer surveys. Social media, user forums, reviews, etc. User forum posts, unbiased reviews, and trending topics provide a trove of potential insights.

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Tools of the Trade: Using Pendo to Manage Customer Requests

Product Talk

When you’re building a product, you can easily get overwhelmed by ideas. While some of these ideas are unsolicited and may not relate to your current outcome or the opportunities you’re pursuing, that doesn’t mean you want to ignore or discard them completely. I’m a product manager at Plum. Let’s set the context.

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The Importance of Crowdsourcing Your Product Ideas

ProductPlan

You created your product to help customers solve a problem and align with your organization’s product vision. Your understanding of the problem may have evolved based on observing customers using your product. Many other changes that don’t happen also start as an idea. You may have created a viable but incomplete solution.