Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

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Analytic Tools Research Software Reporting Tools Software Review 130

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. They also offer feedback features and analytics to support data-driven decision-making.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

The Product Coalition

JUNE 2, 2023

A thing to define: AWS vs AZURE vs Google Cloud AWS, Azure and Google cloud platforms are the top of mind cloud service platforms in recent years, yet many software development start-ups do not have the ability to distinguish them. First of all, let’s explore what these cloud service platforms really mean.

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Data Visualization Software Review Software Developers Software Development 127

Userpilot

OCTOBER 27, 2023

Userpilot provides better value for money and is a user-friendly no-code solution that allows you not only to gather insights but also act on them. After launching the reviewed onboarding process , you compare the retention figures from the past with data for the cohorts that sign up afterward to see if it works.

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Data Visualization Technical Review Analytic Tools Software Review 105

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

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Reporting Tools Software Developers Software Development Feedback Software 127

Userpilot

MAY 21, 2024

Simply put, churn measures how many customers businesses are losing over time — a central concern for companies dependent on customer retention , like those in the SaaS industry. By examining these rates over time, companies can glean important information regarding customer satisfaction and loyalty fluctuations. What is churn ?

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). " Code creators own quality.* become a professional services/custom consulting company.

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Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

OCTOBER 24, 2022

The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment. The NPS program is software that can be installed on your product’s website or application to collect NPS feedback from your customers at defined intervals. Using Net Promoter Score software, you can easily: identify them.

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Enterprise SaaS marketing, however, is a different story entirely. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process.

Enterprise 98

Enterprise Strategy Marketing Outbound 98

Userpilot

FEBRUARY 26, 2023

Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel dashboard homepage.

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Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. With Userpilot, you can also use company data and survey results, including quantitative and qualitative NPS responses to create segments. The process of creating events is completely code-free.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

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Feedback Software Analytic Tools Research Software User Testing 98

Nulab

SEPTEMBER 14, 2022

The Nulab team is honored to announce that Software Advice recognized Backlog as a Top Kanban Tool in its 2022 Frontrunners report. Software Advice, a Gartner company, is a leading provider of advisory research for businesses navigating their software-buying journey. Learn more about the methodology here.

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Reporting Tools Research Software Feedback Software Software Review 99

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. For example, in a healthcare SaaS company, you might have ‘Clinician’ who prioritizes efficiency, and ‘Administrator’ who focuses on data accuracy. The challenge?

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User Testing Research Software Feedback Software Analytic Tools 52

Atlassian

JANUARY 13, 2022

AT&T, a US-based telecom company, faced a major crisis in 1990. They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Userpilot

MAY 3, 2023

Thanks to the template library, they are easy to create but not so easy to customize without coding. Userpilot offers more UX patterns than Pendo and its onboarding experiences are easier to customize without coding skills. This doesn’t require any coding unless you want detailed customization to match your UI.

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Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

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Feedback Software Analytic Tools Data Visualization Software Review 98

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. The community looks sleek and user-friendly.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. Without further ado, let’s look at the list of top product designing companies to work with in 2021, based on our judgment. . Top product design companies. Wandr studio.

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Product Research Research Software Software Review Technical Review 115

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. What does your company’s threat surface look like? Phase 1: Due Diligence and Discovery. Who are the actors? Phase 2: Threat Modeling.

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Software Review Systems Review Technical Review Development Team Review 75

Userpilot

JULY 24, 2023

Pricing: You can connect to Zendesk for free as long as you subscribe to one of the Userpilot plans: Starter, from $249/month Growth – custom pricing Enterprise – custom pricing G2 rating: 4.6/5 The script will appear in a window below from where you can copy it. Zendesk Integrations: AppFollow. Zendesk Integrations: TypeGenie.

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Small companies with minimal budgets may be better off with a cheaper tool, like Helphero for example.

Analytic Tools 106

Analytic Tools Feedback Software Software Review Onboarding KPIs 106

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product HQ

APRIL 20, 2024

This approach promotes to develop software sustainably because it employs the use of estimates, effective code management, and automated testing, and takes user feedback into account. Assume Responsibility for Defective Deliverables Agile developers must come to terms with the fact that defects happen during software development.

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Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. On G2, Heap and Google Analytics have ratings of 4.3

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Why Care About Software Architecture? The Agile Manifesto starts with, and is fairly well summarized with the following sentence: We are uncovering better ways of developing software by doing it and helping others do it.

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Software Review Systems Review Data Visualization Document 98

Userpilot

APRIL 10, 2024

Don’t custom code – use the right knowledge base software. It can serve as a reference point, so customers can review the steps whenever necessary. Create a knowledge base code-free with Userpilot. Once the review is complete, set it out for publishing. Create tooltips code-free with Userpilot.

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Feedback Software Analytic Tools Research Software Data Visualization 104

Userpilot

FEBRUARY 29, 2024

Customer analytics deliver many benefits for companies, such as improving customer satisfaction , driving customer loyalty , and increasing customer lifetime value. Hotjar is a product analytics software best known for its heatmaps and session recording tools. Let’s dive in! Starts at Silver’s $199/month.)

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Gainsight

JUNE 7, 2022

Customer Success (CS) teams are evolving into a primary growth driver for companies in all industries. Enterprise organizations are leading many of these operational innovations. They must find sophisticated, yet simple, solutions for their complex companies. Quantify and Templatize Executive Business Reviews .

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. That’s why KBCM reports that nearly 20% of SaaS companies have an average contract length of less than one year. What is SaaS customer onboarding software? Table of Contents. Userpilot.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Mixpanel

JULY 22, 2021

In enterprise-grade organisations, however, this could become a monumental challenge. Why product analytics is hard in enterprise organisations. However, the luxury of this simplicity tends to be reserved for those smaller companies. I need product analytics in an enterprise organisation. But why is that?

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Analytic Tools Data Visualization Enterprise Customer Feedback 95

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

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Analytic Tools Feedback Software Software Review Data Visualization 52

Split

JULY 27, 2023

But what is the best option for your project: a homegrown feature toggle solution or a software-as-a-service (SaaS) feature toggle? For enterprises, feature toggles provide a way to continuously deliver new features while maintaining the stability of existing code.

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Feedback Software Software Review Systems Review Technical Review 52

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Customer.io.

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Analytic Tools Research Software Feedback Software Reporting Tools 66

Userpilot

MAY 20, 2024

Are you doing enough to lead your company toward product-led growth ? TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth. Pendo is the best product adoption software for mobile apps. UserGuiding is the best user onboarding software for small companies.

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Analytic Tools Feedback Software Research Software Data Visualization 52