Userpilot

OCTOBER 20, 2021

Poor onboarding may actually drive users away from activation and adoption. Pendo comes out stronger than WalkMe for developing SaaS onboarding experiences and product analytics thanks largely to its more robust user segmentation tools. Customer feedback insights and in-app messages. User journey showing the “Activation” stage.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. High churn may signal poor cultural or linguistic alignment. Everyone enjoys using mobile apps in their native language.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

UX Planet

DECEMBER 6, 2024

Machine Learning (ML) is at the forefront, allowing UX teams to analyze vast amounts of user data to identify trends and predict behavior. This technology is crucial for developing conversational interfaces like chatbots, which help create seamless and interactive experiences forusers.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

Userpilot

MARCH 30, 2025

To do this, you can use all sorts of in-app messages such as announcements, tooltips , or banners to expose your mobile app to people who will likely find value in it. However, there are good and bad ways to approach this tactic. comparison posts, product lists, reviews, etc.) Create BoFu content early (e.g., If its below 1.0,

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Userpilot

AUGUST 30, 2024

Product comparison example. This involves evaluating their messaging, content marketing efforts , social media presence, SEO strategies, and paid advertising campaigns. Conduct a SWOT analysis Perform a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis for each competitor. Competitor analysis for Slack.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

OCTOBER 31, 2024

Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. Finally, Typeform integrates seamlessly with various platforms, which enables teams to organize feedback and streamline data transfer across tools. Maze Type : User testing tool.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Indicative

OCTOBER 23, 2020

Every team — from product to marketing, and IT to engineering — is generating data. It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. . It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. .

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

SEPTEMBER 15, 2023

Get feedback on different messaging and ads to find which resonates. Let’s delve into the key benefits of concept tests: Build Lasting Customer Relationships : When you actively involve your customers in the development phase, it’s not just about getting feedback. It’s about showing them their opinions matter.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Alchemer Mobile

MARCH 18, 2021

You can reach us here or message us on social media @Apptentive. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

JULY 4, 2022

As UX is a crucial element, it’s important for you to know what results in a poor user experience. In comparison, a bad UX will add frustrations and make users abandon the product in no time. However, longer checklists can demotivate your users and lead to poor UX as no one likes a massive list of to-dos.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JULY 29, 2019

If you don’t decide clearly who your target audience is going to be (and I mean – *very* clearly – like doing the proper ‘ideal customer avatar’ – including very, very detailed demographics) you’re message will be vague at best and it will fail to communicate your value proposition and prompt comparisons to competitors at worst. ‘We

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. SaaS teams use various insight types, ranging from quantitative metrics to qualitative feedback, covering aspects like awareness, purchasing behavior, and product usage. Let’s dive right in!

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

AUGUST 27, 2024

Traditionally, SaaS companies had developers define important user actions and add custom tracking code to capture these events. The old way of collecting data, manual tracking , requires developers to manually write code for each event the business wants to track. When it comes to product analytics , data is king.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

The Product Coalition

APRIL 8, 2021

Product teams, when an influential stakeholder starts a sentence with “I have an idea, we should <new thing>”, or “I need your team to build <new thing>”, this one is for you… Photo by Vale Zmeykov on Unsplash What are <new thing> product requests? It might be a great idea, or it could be a terrible one.

Product Research 130

Product Research Customer Experience Management Management 130

Userpilot

JANUARY 6, 2022

We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. This may not happen because your product is bad, but rather because the user can’t find or understand the feature that they need.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

ProductPlan

JULY 23, 2019

Of course, product managers say ‘no” all the time, but it’s usually to bad ideas or things requiring resources that are simply unavailable. The harder part is shooting things down that aren’t bad at face value, but don’t match up with the strategy, vision, and timeline of the overall product. Good idea, bad timing.

Vision 82

Vision Weak Development Team User Testing Product Research 82

The Product Coalition

MARCH 11, 2020

The startup advice evaluation framework How to separate good advice from bad, as an entrepreneur What most startup advice sadly sounds like… Entrepreneurship is tough and full of unknowns … Deciding to start a company is like going to school on purpose, every single day, knowing that there’s much you don’t know. And I call it the C.A.R.P.A.

User Testing 78

User Testing Customer Experience Weak Development Team Feedback Software 78

Userpilot

NOVEMBER 8, 2022

A GTM strategy provides direction for all team members, reduces your product’s time to market, and helps you cut costs. Properly position your product and choose the right messaging to convey its value to your audience. Design a launch plan before the product is ready and assign clear roles to team members.

User Testing 98

User Testing Feedback Software Product Research Strategy 98

Userpilot

JUNE 29, 2022

Which design approach should UX designers use during product development? TL; DR. Human-centered design (HCD) puts people at the center of every development process. It incorporates user feedback , deep empathy for users, user sentiment, and user behavior into product development to design responsive products. Short answer, yes.

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

Userpilot

MARCH 24, 2023

The element detection algorithm is poor – With Appcues, you can create different in-app experiences without any code. With Userpilot you can show the right messages, at the right time, to the right people. Create interactive product walkthroughs without disturbing your developers as it’s completely code-free.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

Userpilot

JULY 2, 2021

Upselling too soon will likely be unsuccessful and could leave a bad taste in the mouths of new users. Remarketing is cheaper than customer acquisition and existing users are far more likely to buy in comparison to new prospects. Loom is a company that has applied this principle to its i n-app messaging.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Strategy 98

Userpilot

JUNE 30, 2023

This data allows product managers to make more informed product development and roadmap planning decisions. You can also use the info to ensure your messaging better speaks to user needs. Send competitor questions at different points in the user journey to identify and fix weak points and double down on strengths.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Userpilot

NOVEMBER 15, 2021

In-app messaging. In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. Interactive help centers enable your business to support more customers and improve customer satisfaction without having to rely solely on your support team.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

The Product Coalition

FEBRUARY 6, 2020

Europe lags behind North America and China in almost all respects, while in China the development of digital marketing is closely intertwined with the active development of e-commerce. At the same time, only 5% of respondents used digital marketing to develop business with the help of existing customers. Develop creative skills.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

Userpilot

NOVEMBER 20, 2022

Rather than assessing your ACV on its own as simply good or bad, you should evaluate the context of all other financial metrics that define the success of your business as a whole. Analyzing ACV along with metrics like ARR and CAC can give you actionable insights for developing well-informed business strategies.

Feedback Software 98

Feedback Software Onboarding KPIs Customer Experience Customer Feedback 98

Userpilot

FEBRUARY 20, 2023

Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Its key objective is to develop a deeper understanding of who your users are, and how they interact with the product. How does this sound? Ready to dive in? What is product analytics? Pendo Segments.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

OCTOBER 18, 2021

The growth rate is an indicator of two things: How well (or poor) investors’ money is being spent. Such a trend gives SaaS providers a chance for sustainable development and fast growth. In-app messages should be on point, personalized, adjusted to the user segment, and have a clear goal. billion in 2021 and $145.4

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Userpilot

MAY 18, 2023

Testings: UX testing focuses on evaluating the usability and efficiency of the product, while CX testing aims to assess overall customer satisfaction and identify strengths and weaknesses in customer workflows. It’s important to conduct multiple usability tests for different phases of your product development cycle.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

The Product Coalition

MAY 10, 2019

Stepping away from kung-fu comparisons, navigating plateaus within a business not only helps the company, but also creates a better overall experience for customers. Developing new skills means opening new paths toward solutions. Furthermore, creating custom classes that are highlight applicable insights also eliminates bad habits.

Weak Development Team 64

Weak Development Team Data Visualization User Testing Customer Experience 64

Userpilot

MAY 30, 2022

Adopting a needs-based segmentation approach leads to a clearer understanding of the market and better-tailored messages for customer segments. Better tailored message for customer segments. While most people attribute failure to money and bad execution, they forget the root cause – lack of proper market research (validation).

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Heap vs Pendo? Let's jump right into it!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

JULY 30, 2018

The comparison has been around for a long time?—?the When I first came into my current role in developing a new application for university students and faculty, I knew I had to get a much deeper understanding of all our users. To ensure that the message being conveyed is clear and concise. That goes for both the good and bad.

Customer Experience 68

Customer Experience Product Management Product Manager User Testing 68

Gainsight

JULY 16, 2019

With that in mind, we’ve put together a comparison breakdown to help you out. In comparison, Mixpanel requires an extensive setup and implementation process. CS integration : Gainsight PX integrates seamlessly with Gainsight’s CS platform , providing a constant stream of usage analytics for your customer success team.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

ProductPlan

APRIL 29, 2020

Particularly in the software business, if you ask a team to build it, they likely can pull it off. The fire hoses of data are coming from all angles, be it customer feedback , support requests, competitive intelligence , or new ideas from the executive team. The challenge isn’t figuring out what to build, it’s what you should build.

Roadmap 53

Roadmap Weak Development Team User Testing Customer Experience 53