Gainsight

MAY 23, 2023

At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. It’s not just a team. We can actually write an incredible executive summary.”

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

The Product Coalition

AUGUST 13, 2023

I’d get to the front yard of your house and there’d be a press conference for me, and it would be just a mindfuck experience. While this is not 100% possible, generative AI is getting pretty close, for example with Google’s smart compose feature in Gmail. So what would 11 star experience be?

Customer Experience 147

Customer Experience User Testing Generative AI Books 147

Gainsight

NOVEMBER 2, 2023

In this article, we’ll explore how you can get your content engine running without a ton of resources or budget, using what you already have—and a little help from generative AI tools. In so many areas of business, generative AI can be your sidekick, empowering you to do more, faster.

Customer Experience 52

Customer Experience Generative AI ChatGPT Webinar 52

Arkenea

MARCH 9, 2025

From seamless integrations with existing EHR systems to incorporating advanced technologies like generative AI, Arkenea delivers robust, scalable apps that enhance clinical efficiency and improve the patient experience. Costs associated with developing hospital mobile apps are significantly decreased by using this strategy.

Artificial Inteligence 52

Artificial Inteligence Development Healthcare Data Visualization 52

Gainsight

MARCH 13, 2024

Every month, a passionate group of Gainsters meet in-person at stimulating AI offsites to discuss the latest trends in AI and explore how Gainsight’s AI can shape the future of customer success and business operations. These AI offsites showcase the immense possibilities for AI to transform our entire industry.

Customer Experience 52

Customer Experience Artificial Inteligence Customer Feedback Data Visualization 52

The Product Cafe

MAY 29, 2023

Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. ➡️AI-Driven Customer Insights: Harness the power of AI to convert customer feedback into actionable product strategies. Well, Google has something in store to cover those concerns. We've got lots to share!

Feedback Software 52

Feedback Software Reporting Tools Customer Feedback User Testing 52

Gainsight

AUGUST 3, 2023

Everything You Love About Pulse—in Your City At Pulse Encore, we’re bringing the magic of Pulse, the world’s largest community of Customer Sucess and Product professionals to your doorstep, delivering a curated day filled with learning, networking, and strategy—right in your city. Why Attend Pulse Encore?

Customer Feedback 52

Customer Feedback Customer Experience Generative AI Workshop 52

Userpilot

JUNE 12, 2024

Consider attending conferences, webinars, and workshops to keep a finger on the market’s pulse. Product specialists can use it to collaborate with design, marketing , and sales teams to develop, implement, and monitor product strategies. Also, it’s crucial to follow relevant online resources, such as blogs and podcasts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

NOVEMBER 15, 2023

Pulse Europe 2023 opened today at Passenger Terminal Amsterdam, on a tone of embracing each other as humans first, while taking our work to the next level through digital scale tactics powered by generative AI, customer education, self-service, and community.

Analytic Tools 52

Analytic Tools Customer Communications Customer Experience Data Visualization 52

Userpilot

JUNE 17, 2024

Product specialists can use it to collaborate with design, marketing , and sales teams to develop, implement, and monitor product strategies. Also, they develop strategies to improve product adoption and help team members with their implementation. They also have to stay on top of user behavior and market trends.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Department of Product

OCTOBER 5, 2023

Amazon will invest up to $4 billion in Anthropic, giving Amazon a minority ownership in Anthropic and in return, Amazon developers will be able to incorporate Anthropic’s generative AI capabilities into their work via Amazon Bedrock. With its podcast strategy failing, it’ll be interesting to see if this shift to audiobooks works.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Reporting Tools 52

Department of Product

OCTOBER 19, 2023

In other news, Adobe’s acquisition of Figma is reportedly stuck in limbo due to regulatory challenges and this week the company made no mention of it at its annual conference in Los Angeles. Instead, the star of the show was the new generative AI tools the company is building.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Ronke PM

FEBRUARY 13, 2024

CASE STUDY #4: ABSENCE OF DIVERSITY I attended a product management conference last year and one of the speakers presented on advancing your product management career. As advanced as we are in 2024, some communities will not benefit from AI solutions because their unmet needs are not seen. No one is advocating for them.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

Userpilot

JUNE 27, 2024

You’ll have to become an expert in certain aspects of the product and outline strategies to enhance those features. Also, you’ll be responsible for working with cross-functional teams to ensure product strategies align with business goals. They also have to stay on top of user behavior and market trends.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

JUNE 27, 2024

You’ll have to become an expert in certain aspects of the product and outline strategies to enhance those features. Also, you’ll be responsible for working with cross-functional teams to ensure product strategies align with business goals. They also have to stay on top of user behavior and market trends.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Modus Create

MAY 28, 2024

As a result, he says, “We need to understand and quantify the risk profile of new solutions using generative AI.” There’s no doubt that a comprehensive AI strategy is critical. IBM is also taking AI governance seriously , announcing its efforts to partner with AWS to help clients responsibly scale AI.

Reporting Tools 49

Reporting Tools Research Software Data Visualization Weak Development Team 49