The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

Data Visualization 148

Data Visualization Reporting Tools Feedback Software Customer Feedback 148

The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. As you become more established and comfortable navigating in your position, consider trying out your solution to problems that arise. Identify at least one solution to solve the problem.

Product Manager 300

Product Manager Product Management Reporting Tools Technical Review 300

Roman Pichler

MAY 11, 2021

An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality. Unlike traditional approaches to software development, Scrum does not offer the role of a project manager.

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Weak Development Team Product Research User Testing Customer Experience 366

Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. A guide on how to pick the best onboarding software. Onboarding is the ongoing process of educating users about a product. The best onboarding software on the market is Userpilot. What is SaaS user onboarding? Let’s get right into it.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

UX Planet

MARCH 29, 2025

However, having a good approach provides you with confidence and solutions. Identify their pain points and propose design solutions tailored to resolving thoseissues. Clearly Defined Targets : Establish what success means for your productwhether its acquiring more users, enhancing satisfaction, or boosting engagement.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. The Emergence of Research-Driven Growth Authentic growth lies not only in analyzing quantitative data but in deeply understanding user behavior and motivations.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. What is user research?

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User Testing Research Software Analytic Tools Feedback Software 105

Userpilot

JANUARY 25, 2022

Looking for sure-fire ways to increase app engagement? It’s a fact of SaaS life that more engaged users are more valuable users. Because increasing user engagement is strongly correlated with improving customer retention. What is app engagement? What we’re looking at here is user behavior in-app.

Feedback Software 98

Feedback Software User Testing Product Research Onboarding KPIs 98

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Want to know how to measure your NPS and how to cross-reference it with your user data to guide your product development and onboarding? In fact, most SaaS companies use a wide range of different metrics.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

Userpilot

MARCH 4, 2024

TL;DR User behavior patterns are the systematic ways users interact with a website and app. Understanding these patterns helps behavioral designers identify usability issues, spot user needs, and inform future app development efforts. Book a demo now to begin.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

JUNE 4, 2024

Triggering post-event survey questions can significantly boost your response rates and the quality of your user feedback. TL;DR Post-event surveys are relevant to the experience that your users are having at the moment. They gather user feedback on new features to determine the receptiveness of your user base to them.

Feedback Software 104

Feedback Software Analytic Tools Product Research Events 104

Userpilot

NOVEMBER 29, 2022

Not only can it make or mar the first impression users have about your product, but it’s also the first channel for obtaining real-time product feedback for your product teams. Onboarding tours are the in-product guides that help users get started and discover the value of your product. What is an onboarding tour?

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Research Software 98

Userpilot

JANUARY 27, 2022

Are you looking to reduce product churn for your SaaS business? If speaking realistically, product churn is inevitable for SaaS companies but decreasing churn by just 5% can cause your profit to rise as much as 25-125%. Whether a churn rate is good depends on the size of the SaaS business. What is product churn in SaaS?

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. Testing competitors’ solutions. What is usability testing?

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User Testing Product Research Research Software Feedback Software 141

UX Planet

FEBRUARY 19, 2024

In a design project at AT&T, a business request came to our team to design a target experience for selling wireless products at retail stores that will replace existing systems in a couple of years. The business decided to purchase the Salesforce platform to replace OPUS and improve sales and service efficiency.

Feedback Software 96

Feedback Software Research Software Customer Experience User Testing 96

Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Mind the Product

OCTOBER 27, 2016

It’s a common-sense approach, but customer attitudes are shifting significantly, which means there’s a growing need for both teams to get each other’s backs in order to effectively deliver a seamless customer experience. To quote Adaptive Path co-founder Peter Merholz from this blog: “The experience is the product.”.

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Customer Experience User Testing Customer Feedback Weak Development Team 207

Userpilot

MARCH 16, 2023

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. The platform serves as a tremendous no-code onboarding tool.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 20, 2024

Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). You’ll need a platform to do this.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Gainsight

OCTOBER 20, 2021

You’re getting drilled with feedback and opinions. By focusing on improving your product and user experience, you spend less time and money searching for new customers. Instead, you lift the value of existing users, lower acquisition costs, and turn your users into advocates for your product. Your In-Product Data.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

MAY 19, 2022

What help desk metrics should you use for your SaaS business to track your customer support team performance and see how often your customers need help? You can provide self-service support inside the app using a resource center so that customers can quickly solve repetitive problems on their own without leaving your product.

Feedback Software 98

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 98

Split

FEBRUARY 23, 2023

The usage of a single, common codebase by all developers on a team is emphasized by the software development method known as trunk-based development (TBD). It’s an automation technique that gives developers a consistent and efficient way to integrate code changes, carry out automated tests, and release software to production.

Feedback Software 96

Feedback Software Software Review Development User Testing 96

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Mind the Product

SEPTEMBER 20, 2018

They work at the intersection of the User Experience, Business, and Technical teams, and have the opportunity to tap into the collective knowledge of these teams, in addition to their own interactions with the market. It’s all-too easy to discount feedback from the sales team, and to think you know more than they do.

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User Testing Customer Feedback Customer Experience Product Manager 189

Lenny Rachitsky

FEBRUARY 2, 2025

Starting as a snowboard shop in 2004, Shopify has become the leading commerce platform by consistently approaching problems differently. Don’t shy away from providing tough feedback that challenges them to aim higher. In any product, the user experience matters. e-commerce.

Leadership 71

Leadership User Testing Customer Experience Vision 71

Userpilot

DECEMBER 21, 2022

Have you ever wondered how to collect customer feedback efficiently and which voice of the customer best practices to follow? Taking the voice of the customer (VOC) into account is essential when trying to maximize customer satisfaction, improve user sentiment , and get the most out of your marketing efforts. Increased user retention.

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User Testing Data Visualization Customer Feedback Customer Experience 98

UX Planet

AUGUST 14, 2024

Behance and Dribble have long been favourite platforms for designers who want to showcase examples of their work and network professionally. However, there are other platforms that offer unique opportunities for UX/UI designers. Why should a UX designer look for new platforms to post a portfolio?

Feedback Software 98

Feedback Software UX User Testing Customer Feedback 98

Userpilot

MARCH 10, 2024

TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. Behavioral analysis aims to identify these trends to improve the user experience. Monitoring patterns in user behavior offers several benefits, including improved product adoption and reduced churn.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

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Technical Review Leadership CTO Coach Weak Development Team 274

Userpilot

MAY 26, 2024

Is Userlane or Spekit the best tool for customer feedback? And is there a better software that would better fit your needs? It would be best to consider your priorities and the functionalities you’ll need from the tool to get the job done. Appcues : best customer feedback tool for creating mobile surveys.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 14, 2024

Customer behavior models also help them improve user experience and boost customer retention. Userpilot can help you track user activity in real time, generating data that power a comprehensive customer behavior model. Can SaaS companies maximize it? Users visit your product daily to fulfill various needs.

Data Visualization 105

Data Visualization User Testing Analytic Tools Customer Experience 105

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

The Product Coalition

MAY 19, 2020

Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe. By May 2019 the product team has already had a lab-validated test app with an early version of all the major features. all focusing on football. How will they react?

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Research Software Feedback Software User Testing Product Research 84

UX Planet

JUNE 14, 2024

Implementation frameworks: I proposed different frameworks for integrating comments seamlessly into the platform. This product strategy will balance the potential benefits comment section to (user, the business (netflix) with the challenges of maintaining a positive and productive platform.

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Product Research Product Strategy Feedback Software Research Software 97

Split

APRIL 24, 2024

Managing numerous testing environments poses a significant hurdle in the complex sphere of software development. These environments provide a controlled space for testing and refinement before a product is released to end users. That requires a specific blend of hardware, software, and people from both dev and QA/QC teams.

Feedback Software 59

Feedback Software Software Review User Testing Product Research 59

UX Studio

JULY 4, 2018

Disruptive technologies such as virtual reality and augmented reality radically change how we behave and interact with our world. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. So, how could UX research also benefit from VR technologies?

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