Revulytics

JULY 10, 2019

In part 1 of this interview, Michael talks to former Dassault Systemes Anti-Piracy and Compliance Head Andy Clarkson about leaving a 24 year career in UK law enforcement to build a career at IBM and Dassault addressing software piracy. Andy is currently a Licence Compliance consultant at AND-CCONSULTING LTD.

Analytic Tools 48

Analytic Tools Systems Review Software Review Customer Experience 48

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. These companies will help you build a user-friendly software that allows you to manage your financial activity efficiently. The financial industry is not an exception.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars. Where to buy?

Books 98

Books Research Software Feedback Software Analytic Tools 98

Gainsight

JANUARY 31, 2022

Their partnership allows employers to advertise jobs across both platforms from one system. . Every year, Totaljobs performs a customer engagement survey via a third-party reviewer. Additionally, they consulted with and surveyed customers about what excellent customer service might mean to them.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

UX Studio

JANUARY 7, 2019

At that time we didn’t really have an elaborate internal training system for the newcomers. well accidentally we had no heating on that day when the photo was taken)Thus started our internal training system. Back in my time, our professional education ended at this point. We used to hold a coding course almost every year.

Research Software 76

Research Software Feedback Software Systems Review User Testing 76

Modus Create

APRIL 5, 2022

The fundamental issue remains not considering security while developing software. . What can be done to increase security awareness while developing code? It relieves the developer of the burden of thinking about writing secure code. They are necessary and help improve software security. Silos in Development and Security.

Weak Development Team 52

Weak Development Team Software Review Development Systems Review 52

PMLesson's Ace the PM Interview

AUGUST 8, 2022

This includes product management , software engineering , product marketing , and other key Google hires. You may be asked to solve coding problems on-the-spot depending on the role. Technical applicants are usually asked to solve coding problems over the phone. Technical rounds include coding and system design.

Technical Review 52

Technical Review Software Review Feedback Software User Testing 52

Intercom, Inc.

NOVEMBER 20, 2018

At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach. Inbound marketing is when you create compelling content that educates and informs your target personas.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

B2B Product Management

SEPTEMBER 29, 2023

They can be physical products, such as raw materials, components, or finished goods, or they can be digital products, such as software, SaaS (software as a service), or data. For example, a B2B software product might have features that allow businesses to track inventory, manage customer relationships, and generate reports.

B2C 52

B2C B2B Reporting Tools User Testing 52

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. It’s a business tax software company called Xero.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that. What was that like?

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Userpilot

JANUARY 16, 2024

About the author Steve Krug is an independent web usability consultant and author of several UX design books. Rocket Surgery Made Easy by Steve Krug You can think of this book as a follow-up to “Don't Make Me Think” by the same author (we reviewed it earlier). "Rocket Get the book. Get the book. Get the book.

User Testing 82

User Testing Books Customer Feedback Customer Experience 82

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. And NOW” Sorry.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

freshtrax

JULY 23, 2019

World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). of companies with 5 or fewer employees don’t have a dress code. 3% of companies with between 3,000 and 10,000 employees don’t have a dress code. ( Often, they have strict dress codes and work over 40 hours a week.

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I got my master’s in computer science back in Prague, then I ventured into the world of consulting and spent several years at Accenture.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Johanna Rothman

APRIL 26, 2019

The reason I said each team has to be able to check something valuable into the code base is about cycle time. In another program, the program manager realized that while each team “finished” inside of a day, their final system test for each feature took two more days. Measure the Cycle Time to See Cost of Creation.

Product Research 68

Product Research Customer Experience Software Review Systems Review 68

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

ProductPlan

OCTOBER 29, 2019

Code Spaces had to shutter their doors after they had massive amounts of data wiped out due to a hack, and more often than not , small businesses go under after major cyber attacks. In the go-go environment of Agile , continuous delivery , and SaaS, code is getting cranked out and deployed faster than ever. Patches and updates.

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. When I say “technology” in this context, it includes all different types of platforms both hardware and software.

Research Software 52

Research Software Technical Review UX Data Visualization 52

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.

Education 52

Education User Testing Customer Experience Research Software 52

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. Educate users with short in-app video tutorials.

Feedback Software 86

Feedback Software Analytic Tools Reporting Tools Data Visualization 86

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 84

Feedback Software Systems Review CTO Coach Data Visualization 84

Intercom, Inc.

SEPTEMBER 12, 2019

A self-styled ‘jack of all trades,’ Gerry is looking to change the world on a variety of fronts: as the Principal Service Design Consultant for Humana Design, the CEO of TheAcademy.ie , and even a new human-centered design conference set to launch next year in Dublin. Gerry: Well, no. Rooting out design bias.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. Watch the full video here.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Gainsight

JANUARY 11, 2024

Nick Mehta , CEO and Founder of Gainsight, recently said, “Every single software company has a customer success program now. You’ll lead end-user training and enablement initiatives, conduct customer onboarding and business reviews, and serve as the “voice of the customer” in internal meetings.

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

Revulytics

JULY 17, 2019

In part 2 of this interview, Michael continues his conversation with former Dassault Systemes Anti-Piracy and Compliance Head Andy Clarkson. Andy shares more about the evolution of approaches to software piracy with some interesting parallels to his work in UK law enforcement.

Analytic Tools 9

Analytic Tools Systems Review Software Review Education 9