Mironov Consulting

NOVEMBER 10, 2016

While sales teams stereotypically rally around contests, talk sports and drink coffee (which is for closers)… development teams may sit silently side-by-side-side most of the day engaging in multiple Slack conversations, taking breaks for air hockey or exchanging giphys , and critiquing each other’s code indents.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

Johanna Rothman

NOVEMBER 30, 2020

Steve, a software development manager, thought John was a “10x” developer. Was I willing to support and coach the other people in Steve's group to all become “10x” developers? Was I willing to support and coach the other people in Steve's group to all become “10x” developers?

Weak Development Team 99

Weak Development Team Feedback Software Development Product Research 99

The Product Guy

AUGUST 1, 2019

What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? This obviously reflected as a failure to deliver on part of the engineering team. THE CHALLENGE. THE CAUSE.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

The Product Coalition

MAY 26, 2021

AI technology in education develops your learning method properly. Artificial intelligence-based education apps are fulfilling an essential role in developing the process of education and preparation methods. We have previously explained how automating organizational businesses can lower down the activity of the office team.

Artificial Inteligence 196

Artificial Inteligence Education Reporting Tools Feedback Software 196

Johanna Rothman

MARCH 5, 2020

This series is about helping a team create a less brittle environment—more resilience. Neither did the team. In this case, the project team had no automated tests. The team called the product people “product owners.” These product people executed manual tests. Neither did the developers.

Product Research 88

Product Research Feedback Loop User Testing Software Review 88

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Johanna Rothman

FEBRUARY 27, 2024

For years, managers have been trying to find ways to make software product development faster and easier. AI to take the place of humans in product development. And I don't want to return to the bad old days—I much prefer where we are now. There is one silver bullet for product development—the speed of team learning time.

Product Research 83

Product Research Software Review Feedback Software Feedback Loop 83

The Product Coalition

OCTOBER 13, 2022

Learn who to listen to: “The Mum test” (Rob Fitzpatrick) This book will teach you that they’re some people you should never listen to, like your mum. Poor questions yield little value. ?? Competitive analysis: “Blue ocean” (Kim, Mauborgne) Don’t get stuck into consulting matrixes. For that you can start your community.

User Testing 134

User Testing Books Product Marketing Marketing 134

Mind the Product

FEBRUARY 14, 2020

” Janna still finds she asks, and is asked about, the same thing whether she’s consulting, training, mentoring, or as a CEO. While we might think of all debt as bad, Janna says this isn’t the case. Janna recommends usability tests to cull your design debt. Get team members to perform a series of tasks on each.

Weak Development Team 186

Weak Development Team Customer Experience User Testing Roadmap 186

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

The Product Coalition

MARCH 8, 2024

The important basis is the development of a strategy for short- and long-term digital transformation based on business results rather than technology. Involve them in strategy development, gather their input, and address their concerns. Consider pilot projects to test and refine your approach before full-scale rollout.

Enterprise 126

Enterprise Research Software Feedback Software Strategy 126

Mind the Product

APRIL 10, 2020

In this talk from #MTP Engage Manchester consultant Itamar Gilad takes us through his GIST (goals, ideas, steps, tasks) framework. He’s now a consultant, speaker and writer. Negative – where launches are so bad they get rolled back. Steps, that develop the ideas and test them. Three Types of Launch.

Framework 167

Framework Weak Development Team Customer Experience User Testing 167

Roman Pichler

APRIL 19, 2017

It’s all too tempting to fall back onto less skilful habits and become impatient, tense and stressed, say something we regret afterwards, or pass on the pressure to the development team. Additionally, keep an eye on market developments, new trends and technologies, and the competition. Nothing beats meeting real users.

Leadership 163

Leadership Weak Development Team User Testing Product Research 163

Modus Create

APRIL 5, 2022

The fundamental issue remains not considering security while developing software. . This post aims to answer the eternal questions: Why do developers omit security? What can be done to increase security awareness while developing code? Silos in Development and Security. Is there a cure for that state of mind?

Weak Development Team 52

Weak Development Team Software Review Development Systems Review 52

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

Mironov Consulting

SEPTEMBER 22, 2020

Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Some frequent bad outcomes from this confusion: We never finish our MVP. Here’s why…. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Intercom, Inc.

OCTOBER 26, 2018

Many organizations create customer success teams but there’s no clear definition as to how these teams develop long-term value for both the customer and the business. Some sales teams consider a customer success manager as the post-sale counterpart of an account executive. The role of customer success teams.

Onboarding KPIs 123

Onboarding KPIs Customer Experience Weak Development Team User Testing 123

The Product Coalition

MARCH 10, 2023

Outcomes over Outputs has been mentioned by many, and it was reportedly made popular by the innovation consultants, Joshua Seiden and Jeff Gothelf. Define outcomes in the terms of goals and/or objectives and/or key results, so product teams can clearly understand where to put their focus when they build specific features [outputs].” “To

Weak Development Team 121

Weak Development Team Reporting Tools Customer Experience Advertising 121

Mironov Consulting

JUNE 27, 2020

On our side, we have expensive/talented/experienced sales teams that either close their few big deals this quarter or are put on notice. While we don’t know everything that’s been said during a 3-or-6-or-9 month sales effort, good sales teams will have briefed us on hot topics. Roadmaps are shared. Demos are shown. Why Does It Matter?

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Market research for startup branding can be perceived as an unnecessary expense, especially when compared to product development or marketing activities that seem more directly linked to revenue generation.

Branding 89

Branding User Testing Product Research Data Visualization 89

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 116

Customer Experience Product Research User Testing Entertainment 116

Mironov Consulting

AUGUST 29, 2023

We want to invest our always-scarce development efforts in work that truly matters to our customers, or where only we can do what’s necessary.  So Everything we build will include ongoing costs for staff coverage, testing, maintenance, and cross-training for holidays or organizational shifts. [3] and then the next.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Userpilot

FEBRUARY 3, 2021

Then, when you finally put together your user journey map and want to optimize your touchpoints and eliminate bad experiences, you can face two barriers: The Analytics Black Hole – Can’t see the forest before the trees. The Bottleneck -Your software developer who is too busy to take on every experiment you want to run.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Research Software 98

The Accidental Product Manager

AUGUST 21, 2023

The life sciences company had developed what they thought might be a cure for the dreaded Alzheimer’s disease. The Problem With A Blockbuster Drug So let’s all agree on one thing: it can take a very long time to develop a new drug. How Did The Mistake Happen So what happened during the development of this new drug?

Weak Development Team 65

Weak Development Team Data Visualization Product Research Testing 65

Johanna Rothman

JUNE 24, 2020

” The tester said, “If the developers didn't put so many problems in, we'd be done by now.” ” The developer said, “If you didn't pressure me so much, I could have done a better job.” That's because product development is a system of work. Years ago, I wrote The Influential Test Manager.

Reporting Tools 79

Reporting Tools Weak Development Team Product Research User Testing 79

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Closing this $480k/year license deal is highly visible to the exec team and Board.  Their market strategy team realizes they need one more field mapped.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

The Product Coalition

NOVEMBER 2, 2021

Since the required skill level is not clear, it’s often also not clear what and how to test when interviewing a potential hire. My take on it: while I love ex-developer PMs, and find that their teams often execute better, this is by no means a requirement. Can it meet the requirements? Is it a “good” structure?

Technical Review 137

Technical Review Analytic Tools Software Review User Testing 137

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. Teams who implement JTBD often come back with “ Problems To Be Solved.” Why does this happen? It seems so simple!

User Testing 138

User Testing Product Research Research Software Customer Experience 138

Product Innovation Educators

SEPTEMBER 25, 2023

That was a problem we ran into in the development. We had to develop into the UX a way to let people know the floss is over and they should stop. We showed her diagrams and prototypes, and she guided us on a long journey of testing and iteration. You don’t want to cut your gums and cause problems in your mouth.

User Testing 119

User Testing Product Research Customer Experience Customer Feedback 119

UX Studio

MARCH 1, 2024

We formulated a dedicated team consisting of three researchers and three designers. While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. Read on to get a sneak peek at our research team’s conclusions.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

The Product Coalition

MARCH 14, 2019

Photo by Emily Morter on Unsplash I quit my job running the Apple Maps PM team last year. As an MSOD (Masters of Science, Organization Development) student, I consulted at the International Monetary Fund (IMF) in May of 2018. When you consult, the first thing you do is “discovery” and “contracting”. Intimidating.

Weak Development Team 60

Weak Development Team Technical Review Product Research Customer Experience 60

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation.

Weak Development Team 107

Weak Development Team User Testing Technical Advisors Product Research 107

Mixpanel

DECEMBER 7, 2021

Good product teams know their users inside and out. They get to know all of this by using data as a strategic asset—because good product teams are made up of good product analysts. Does this mean every product team should be packed with data science degrees? Asking developers to pull data isn’t an efficient use of their time.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Product Research 105