The Product HQ

MAY 10, 2024

As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Machine learning product managers play a major role in the advancement of machine learning technology. Keep on reading then.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product managers share several responsibilities and functions with technical product managers. This is a plus when coordinating with the technical team.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

UX Studio: Product Management

FEBRUARY 20, 2024

To achieve this, they have to produce a design system where they can maintain different appearances and consistency in functionality and behavior. At UX studio, we are aware of the importance of design systems. Why to Build a Design System Having a design system helps to ensure consistency. What is a Design System?

Research Software 77

Research Software Systems Review Customer Experience UX 77

UX Planet

DECEMBER 19, 2023

The topic for this article came about recently, since one of the applications I worked on 13 years ago (technically speaking, I started working on it 13 years ago, and that particular engagement continued for 2 years), is still actively being used in a facility that I go to almost on a daily basis.

Feedback Software 85

Feedback Software Analytic Tools User Testing Research Software 85

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? TLDR; Instructional design software helps you create custom eLearning courses and training material. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

Technical Review 132

Technical Review Analytic Tools Software Review User Testing 132

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app.

Weak Development Team 166

Weak Development Team UX User Testing Technical Review 166

Gainsight

OCTOBER 10, 2023

These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. your goals should really come from your customers and team. What hasn’t?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Intercom, Inc.

APRIL 8, 2020

This is a time of great uncertainty, with everyone suddenly having to adjust to social distancing restrictions and widespread industry upheaval. Our customers are relying on Intercom more than ever, and often in a host of new and unforeseen ways. A time for the tried and tested. What information do we need to figure this out?

Software Review 223

Software Review Customer Experience Systems Review Engineering 223

PMLesson's Ace the PM Interview

JANUARY 12, 2021

If you're preparing for the technical program management interview, you already know that the interview generally consists of four types of questions. These are program sense, cross-functional partnerships, behavioral, and system design questions. So what is system design after all? What is System Design? Let's get to it!

Technical Review 52

Technical Review Systems Review Software Review Software Engineering 52

The Product Coalition

MARCH 11, 2024

Boasting over 500 million users , it offers a freemium model: free basic language courses with an option to upgrade to Duolingo Plus for an ad-free experience, offline lessons, and streak repair. But there is a secret weapon in Duolingo’s arsenal — gentle nudges that persistently push users toward the premium experience.

Research Software 102

Research Software Reporting Tools Artificial Inteligence Customer Experience 102

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

MAY 24, 2023

Many games come and go in the world, but casinos and gambling have always enthralled and attracted many people for a long time. To participate in this game, you have used to travel miles away to experience the thrill of this gaming. But today, the advancement of technology helps you to become more accessible to gamblers.

Software Review 132

Software Review Development Technical Review Systems Review 132

The Product HQ

JUNE 10, 2024

It’s rare to find data science product managers with experience and knowledge in both data science and product management. That is why most data science PMs tend to grow into the role after spending ample time in a data science team. Enroll in our top-rated certification course to do just that: 2.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review Product Research 52

Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m I’m ignoring deep tech and foundational AI research companies, for the sake of this conversation). These days you see more effort on getting influencers involved early.

User Testing 105

User Testing Research Software Feedback Software Startups 105

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 120

Enterprise Research Software Feedback Software Strategy 120

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

PMLesson's Ace the PM Interview

JANUARY 12, 2022

Have you been intrigued by the position of Technical Program Manager? But this doesn't mean you can't prepare for and ace your upcoming technical program manager interview. The best way to get ready is by reviewing some real TPM interview questions from some of the top tech companies like Facebook, Google, Amazon, and more.

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

Reporting Tools 102

Reporting Tools Systems Review Enterprise Technical Review 102

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Of course, your organization may look/behave very differently.    The PdM equivalent of mansplaining.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Johanna Rothman

APRIL 4, 2022

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. I hand-crafted the HTML, possibly in PageMill or whatever we used for our sites back then. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. UX for Beginners: A Crash Course in 100 Short Lessons by Joel Marsh Don't be fooled by the bite-sized lessons—this book packs a punch. The importance of user testing and iterative design.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

ProductPlan

DECEMBER 11, 2019

We make snap decisions based on our personal feelings and experiences instead of letting the data inform our choices. There are so many choices , and product managers can experiment until they find frameworks that resonate within their organization. Returning the Power Back to the Customer. We bring too many biases to the table.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

The Product HQ

JUNE 1, 2024

Technical Skills An eCommerce site or app is a system that connects several different components. such as the ordering system, shopping cart, payment system, and other customer engagement services. eCommerce product managers must know the technical aspects of these components.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

OCTOBER 19, 2020

Of course, the lesson here is: innovate or die. This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. As an intelligence officer, I used this technique to help policymakers consider how situations would unfold over time so they could shape US national security policy.

Technical Review 157

Technical Review Analytic Tools Research Software Automotive 157

Userpilot

JUNE 9, 2022

Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. But the two popular digital adoption platforms are very different in terms of pricing, features, integrations, customer satisfaction and ux. Userlane Reviews. out of 5 star reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Keep reading for info on Google’s current user research.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

Being one of the largest tech companies on the planet, it should come as no surprise that landing a job at Facebook is not necessarily a walk in the park. This is especially true if you're looking to join the technical program management team. The questions are both challenging and Facebook-specific. Feeling overwhelmed? Have no fear!

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

The Product Coalition

JUNE 14, 2022

Or the product is already operational, and people are using it, but you need to expand to more users and add new locales. At Alconost, we’ve helped more than 2000 companies in tech, marketing, tourism, media, and other areas localize their products into hundreds of languages. The third phase is in-country review.

Feedback Software 117

Feedback Software User Testing Systems Review Technical Review 117

The Product Coalition

AUGUST 28, 2023

It helps us meet customers’ demands, needs, and expectations. The first step is of course Planning, so let’s get to work. Planning Before beginning with the planning — also called the feasibility stage, you should understand your product, target users’ needs, customers’ demands, and of course SDLC.

Feedback Software 134

Feedback Software Reporting Tools Software Developers Software Development 134

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. They also conduct in-depth discovery of their user base, research competitors, and build personas /ICPs (ideal customer profiles).

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

The Product HQ

JUNE 1, 2024

That means you may not get a data product management job if you have all the hard skills like technical knowledge but lack soft skills such as communication skills. Digital skills also include handling online courses, background checks, data analytics, and company databases. They represent the employee and their team.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Product Innovation Educators

MAY 22, 2023

Then when I heard his backstory in technology leadership roles at Xerox and Experian and the challenges he encountered with product roadmaps, I was eager to invite him to be a guest on this podcast. As the title of this episode conveys, our discussion will weave together topics for aligning customers’ needs and business strategy.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

Johanna Rothman

JANUARY 14, 2020

Some of my Modern Management Made Easy technical reviewers wonder. When my bosses told me to multitask and I asked them questions about what was most important and did they really want me to waste time switching tasks, was I insubordinate? They all realized I had the best intentions for the customers, my colleagues, and them.

Systems Review 88

Systems Review Technical Review Definition Positioning 88