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The Ultimate NPS Survey Software Guide for 2022

Userpilot

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? Every business has its own unique needs and goals when it comes to collecting user satisfaction data. Get a Userpilot Demo and learn more. You’re in the right place.

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Instructional Designer vs. Customer Success Manager: Who Knows Your Customers’ Better (and Does It Really Matter)?

Gainsight

The answer: Digital Customer Education (CE). Effective customer education empowers users to learn your platform quickly and efficiently, without interrupting their workflow. This translates to higher customer satisfaction, health scores , increased adoption rates , and ultimately, a thriving business.

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13 Key Product Adoption Metrics You Should Start Tracking And Why

Userpilot

Measuring your adoption rates will give you insights to boost free-to-paid conversion, retain more users, and turn customers into advocates. Book a demo to learn more today ! Users will be unmotivated to progress and adopt your tool if unsatisfied with their experience. Calculating customer satisfaction.

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Actionable Analytics 101: How to Collect and Use Actionable Data Insights in SaaS

Userpilot

Analyze inputs to see what customers are asking about the most. Userpilot can help you collect actionable analytics and improve user engagement. Book a demo today to get actionable insights! You can assume that your onboarding experience is not tailored to their enterprise-specific needs.

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How to Conduct a User Flow Analysis? A Step-by-Step Guide

Userpilot

Of course, none of this is possible without the right tool for the job. If you’re a more casual user, a free tool like Google Analytics might be sufficient. If you want a granular insight into user flows and behavior, you need Userpilot. Book a demo to see it in action. What is a user flow? Retention rate.

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12 Best Digital Adoption Platforms for SaaS Companies in 2023

Userpilot

Book the demo! A digital adoption platform (DAP) is software that helps users get familiar with a digital product like a website or app so that they can use it competently to achieve their goals. When the user diverges from the original course, the tool analyzes their behavior and adjusts the route. G2 rating: 4.4

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What Are The Stages Of The SaaS Sales Process?

Userpilot

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. SaaS sales compensation tends to be higher when targeting enterprise customers since it takes longer to close deals and each contract brings in more annual recurring revenue ARR for the company. The enterprise model.