Roman Pichler

APRIL 13, 2021

This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. This might have involved observing target users, interviewing them, carrying out competitor research, and using throw-away prototypes, to name just a few strategy validation techniques. Step 3: Add Health Indicators.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Nulab

SEPTEMBER 22, 2021

Of course, wasting money on an unwanted venture is the worst-case scenario. Competitive positioning is a way to assess the market, suss out your competition, and work out whether your offering is a viable means of making money. Research part 1: Qualitative research for competitive positioning. Let’s get started! The bottom line?

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

UX Planet

FEBRUARY 13, 2024

Wikipedia defines Production Artists as: “…a technical and creative position in a creative profession. The job title originated at advertising agencies , assigning what was known as paste-up work (now prepress production) to the position. The Agencies I worked for (prior to 2010), usually had what were called Production Artists.

User Testing 98

User Testing Research Software Technical Review Systems Review 98

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. Approximately 310 people attended the course over the years. Our colleague, Agi is facilitating a workshop at our course.

Research Software 89

Research Software UX Feedback Software User Testing 89

Roman Pichler

NOVEMBER 1, 2022

But it has the following three drawbacks: A feature-based roadmap can give rise to and strengthen a feature-factory mindset where adding features is more important than creating value and making a positive impact on people’s lives and the business. You should therefore review and adapt the roadmap on a regular basis.

Roadmap 313

Roadmap Weak Development Team Customer Experience Reporting Tools 313

Userpilot

JANUARY 8, 2024

The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media. Aim to get good reviews on platforms like G2, Capterra, and SourceForge.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

TechEmpower - Product Management

JULY 24, 2023

” Of course, it’s more complicated than just checking boxes on a question list. Do you have a name, a logo, and have you thought about brand positioning? Accounting Beyond reviewing transactions, what accounting support do you need? The innovator/developer relationship needs to be a conversation. Fulfillment?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Make use of branded conference swag to promote your company at conferences and raise positive awareness. You can also gauge whether these mentions are positive or negative.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. WalkMe is one of the biggest names among digital adoption platforms (DAP).

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

PMLesson's Ace the PM Interview

JUNE 19, 2022

However, the role of a cloud architect is not an entry-level position. You will need extensive technical experience to qualify for most professional cloud architect positions. There's no set path or career trajectory (besides a background in computer science, of course). So, how do you become a cloud architect then?

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

The Product Coalition

OCTOBER 30, 2023

Of course, customer goals are important, but your roadmap must also incorporate goals from the company. Increase the number of positive customer reviews by 20%. When I set OKRs for the product, we start by reviewing the company’s OKRs (or goals). Title/Name: Task Auto-Scheduling 2. What about the customer’s goals?

Roadmap 118

Roadmap Feedback Software Onboarding KPIs User Testing 118

The Product Coalition

NOVEMBER 19, 2020

He’s been applying for positions for months and has found it nearly impossible to get an interview. More than many other roles, PM positions tend to have stringent qualifications for desired applicants. The problem The friend I talked to is named John. I once met a guy named Brett on a flight to SF. Don’t know anyone?

Technical Review 159

Technical Review Product Management Product Manager Research Software 159

Userpilot

JULY 27, 2021

Ask promoters to review your product on important platforms like G2 and drive social proof. Use Userpilot to build in-app NPS surveys without coding, analyze responses and launch in-app experiences meant to improve customer satisfaction and drive growth. This is a common positioning issue that you should look into.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Gainsight

NOVEMBER 6, 2018

If I had to make a list of the things that preoccupy my thoughts, I think Executive Business Reviews (EBRs) would probably come in fourth, behind my family, my company, and the Fermi Paradox. As the CEO of a company that buys software, I occasionally attend vendor EBRs presented to us. Main Course: Working Team Only (Two Hours).

Software Review 58

Software Review Webinar Customer Experience Naming 58

Gainsight

MARCH 4, 2024

It is actually not difficult to demonstrate since modern training software (like Gainsight Customer Education ) incorporates tracking and reporting functions that go right to the heart of ROI metrics. Happier customers are likely to use your product/services more and drive others to your company through positive word-of-mouth referrals.

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

Userpilot

JULY 7, 2022

More customer stickiness means lower churn rates, more upsell opportunities, and MRR expansions , plus it generates brand advocates who will spread positive word-of-mouth. In contrast, customer stickiness has to do with the users’ decision and motivation to stick around and buy more from you due to the transactional value behind it.

Research Software 98

Research Software Feedback Software Customer Experience User Testing 98

Userpilot

NOVEMBER 1, 2022

Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions. Do they have a positive emotional experience when using this product (eg. it feels low effort, frictionless, and positive)? Address customers by name.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Mind the Product

AUGUST 20, 2019

This is, of course, a subjective observation which comes from interacting with many organisations as a product consultant. Progress is a feeling that your time and effort is actually moving you towards positive goals. Consider the name of a key artefact that product managers own: the roadmap. Connection. .”

Product Management 140

Product Management Product Manager Software Review Customer Experience 140

Userpilot

NOVEMBER 2, 2023

Such knowledge allows companies to make informed product-development decisions , fine-tune their product positioning , and create tailored marketing campaigns that resonate well with customers. They also run an academy with free marketing courses and regularly host webinars. And use their first names, for Pete’s sake!

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

The Product Coalition

MAY 23, 2019

Even if you work for a company that is a house-hold name , you probably have heard inner rumblings on how to implement more effective strategies to reach a wider market and attract new users. Growth and positive results far more often than not is the product of working effectively with others. Attention Please!

Software Review 60

Software Review Product Research Analytic Tools Feedback Loop 60

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. Front-facing online engagement tools help bolster your brand identity and positioning. Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

PMLesson's Ace the PM Interview

JUNE 27, 2022

The role of a solution architect is one of the most impactful IT positions today. As the name suggests, they are responsible for building and executing innovative business solutions for problems facing their companies. This means that readability is the name of the game when it comes to formatting your resume.

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

Usersnap

AUGUST 20, 2021

You can easily write out a generic understanding of what you see in your customer feedback software. An NPS survey looks like this: “How likely are you to recommend [company or product name] to others?”. In the end, what’s most important is getting quality insights, whether it is positive feedback or negative feedback.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

AUGUST 31, 2022

Encourage raving fans to leave reviews and testimonials. We live in highly competitive times for software companies. Swamped with many SaaS options, people constantly turn to reviews and opinions from colleagues to decide on the best software solution. Personalization goes beyond addressing users by name.

Feedback Software 98

Feedback Software User Testing Customer Experience Onboarding KPIs 98

Gainsight

JULY 7, 2020

Said another way, it ensures that customers experience success because they use the product – hence the name. Of course not. following up on past due bills) had a 10% lower churn, on average than those companies in which CSMs carried this responsibility. As one CS leader told us “this is my favorite position in CS.

Research Software 97

Research Software Data Visualization User Testing Customer Experience 97

The Product Coalition

JULY 10, 2020

Brooks’ Law Frederick Brooks stated in his 1975 book The Mythical Man-Month: Essays on Software Engineering that “adding manpower to a late software project makes it later.” In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead.

Agile 84

Agile Reporting Tools Feedback Software Systems Review 84

Userpilot

OCTOBER 16, 2022

With Userpilot, you can apply these strategies without having to code. You can tell customers are developing a positive relationship with your product when they become active users. For this, you can calculate software adoption rate, which is the percentage of signed-up customers that become active users.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Of course, setting up a system this automated requires the right tools. Why is it important to use walkthrough software to build interactive walkthroughs in SaaS?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

MARCH 3, 2022

You should customize the content of your resume to match the requirements of each position you apply for. Also, this is where you present your skills that are relevant to the position you’re applying for. Product managers who know how to code are better at understanding how the development teams work.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

SEPTEMBER 15, 2022

It also determines user loyalty to your brand—the higher the customer happiness, the higher the likelihood they’ll stay subscribed to your software. In fact, by doing everything under your power to continuously delight users, they will most likely return the favor through positive reviews and referrals.

Feedback Software 95

Feedback Software Analytic Tools Customer Feedback User Testing 95

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. The foundation of a positive, two-way working relationship is having a sense for what motivates your teammate. Their story isn’t uncommon.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

PMLesson's Ace the PM Interview

JUNE 15, 2022

Review our full Machine Learning Case Interview Questions course to see video answers to all the most common interview questions. You also need experience with software development and a sense for business. Obviously, the supply does not match the demand for engineers with an ML degree to their name. 🧠 Hey there!

Artificial Inteligence 52

Artificial Inteligence Engineering Technical Review Software Engineering 52

Intercom, Inc.

SEPTEMBER 26, 2018

Remember those halcyon days when software was sold through licenses and you only had to win over each customer once to stay profitable? We define customer engagement as: communicating with your customers over the course of their lifecycle to help them get to the outcome that they want. At minimum, address people by their name.

Messaging 202

Messaging User Testing Customer Feedback Customer Experience 202

PMLesson's Ace the PM Interview

JANUARY 12, 2022

Have you been intrigued by the position of Technical Program Manager? The best way to get ready is by reviewing some real TPM interview questions from some of the top tech companies like Facebook, Google, Amazon, and more. Many begin as software engineers. But it's undeniably a technical one, of course. Let's take a look!

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

Userpilot

FEBRUARY 9, 2022

Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software. In this case, an Aha Moment might be when it suddenly hits the customer emotionally that using the software is going to keep their projects much more organized. Of course not!

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98